Rooftop 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Rooftop

4.4

(11)

Pricing

Starting at $49.00 per month

About Rooftop

Rooftop is an all-in-one email management, team collaboration, and project management platform. This web-based solution is designed to streamline internal communication, task management, and customer support. Rooftop provides tools to increase team productivity, such as a shared email inbox, canned responses, intelligent search capabilities, automatic routing, reporting, and more.

Rooftop’s project management tool enables teams to collaboratively build custom workflows and client pipelines. It provides features for task assignment, scheduling, document management, and real-time communication. Additionally, the platform includes a built-in simple CRM tool that allows teams to easily manage and track customer information in order to streamline sales processes.

Pricing for Rooftop is billed per user, per month. Discounted pricing is available for annual plans. Support is provided via live chat, email, and an online knowledge base.

Rooftop Screenshots

Rooftop Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per user, per month

No plan information available

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Rooftop Features

Popular features found in Task Management
Assignment Management
Collaboration Tools
Commenting/Notes
Deadline Management
Dependency Tracking
Prioritization
Project Tracking
Resource Management
Task Editing
Time Tracking
To-Do List
Workflow Management
More features of Rooftop
Activity Dashboard
Alerts/Notifications
Archiving & Retention
Autoresponders
Batch Communications
Canned Responses
Communication Management
Contact Management
CRM
Customer Database
Customer History
Customer Segmentation
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Email Management
Email Monitoring
Email Templates
Email-to-Task Conversion
File Management
File Sharing
Inbox Management
Inspection Management
Interaction Tracking
Lead Management
Maintenance Management
@mentions
Multiple Projects
Product Roadmapping
Project Workflow
Property Database
Queue Management
Reporting/Analytics
Reporting & Statistics
Routing
Sales Pipeline Management
Search/Filter
Segmentation
Shared Inboxes
Signature Management
SMS Messaging
Spam Blocker
Status Tracking
Tagging
Task Board View
Task Management
Task Planning
Task Scheduling
Task Tagging
Team Management
Template Management
Vacancy Management
Whitelisting/Blacklisting

Rooftop User Reviews

Overall Rating

4.4

Ratings Breakdown

45%

Secondary Ratings

Ease of Use

4.4

Value for money

4.0

Customer support

4.8

Functionality

3.9

Have you used Rooftop and would like to share your experience with others?

James C.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2023

Collaboration email in an organized way

Helped our team to develop an entire project, all in a home office.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Works via the web; no need to install programs, helps the team to work as a team through tasks; helps to organize the inbox in an effective way, creating filters and giving importance to real objectives

Cons:

I believe it needs new integrations with other tools; Search tool is a bit slow, could be improved.

Preston P.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for less than 2 years

Reviewed May 2021

Very pleased

We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department. I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?'

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Improved proactive follow-up & productivity. More detailed analysis on closure delay of tasks & other details.

Cons:

Speed of the internal search engine needs improvement. Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move. It would be nice to have a more After Sales Service approach with functions like machine ID tags & checklists for team members.

Reasons for choosing Rooftop

User Interface - easy to use and quick start up Local company with quick service support

Vendor Response

Hi Preston, thank you so much for your review and for your precious feedback!

Replied May 2021

Louis S.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for less than 12 months

Reviewed June 2021

Most of the options are really useful, this app allows a very professional customer support

Ratings Breakdown

Ease of use

Functionality

Pros:

Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports.

Cons:

Waiting time when charging a discussion.

Musliah R.

Verified reviewer

Higher Education

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Rooftop is savior for project collaboration

It has it pro and cons, but overall, it helped us with our project in the communication and collaboration aspect without fail.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helped me and my coworker manage our projects and tasks with Rooftop's aid. Conferencing and a communication system are essential features for a collaborative project, and they has both built-in. It makes it easier for us to contact one another.

Cons:

It was challenging to use this software since it requires a steady connection to the internet to download all of the necessary materials. The emailing services on my smartphone also constantly malfunction whenever I attempt to modify the template.

Verified

Reviewer

Marketing and Advertising

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed March 2023

Rooftop Software Review: Streamline Operations and Improve Communication

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud-based platform that offers project management and field service management solutions.Specifically designed for businesses that provide services such as HVAC, plumbing, electrical, and other home and commercial maintenance services.User-friendly interface that allows technicians to access job details and customer information from their mobile devices while in the field.Real-time updates on job status, inventory levels, and other metrics.Helps automate manual processes and improve communication between technicians and customers.Offers a free trial period for users to test the software before committing.

Cons:

May not be suitable for businesses outside of the home and commercial maintenance services industry.Limited customization options may not meet the specific needs of all businesses.Some features may require additional setup and configuration, which can be time-consuming.May not be cost-effective for small businesses or individual service professionals.

Verified

Reviewer

Warehousing

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Rooftop, Is it for you?

This was one of our first experiences with this type of software. overall we were happy with this choice and it taught us a lot about what we needed so we were able to increase our workflow and keep everyone up to speed.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

All liked that I could see all of my email accounts in one simple application. I like how you can set it up so every time you send an email to a particular client you can also automatically send it internally to only the people you need it to go to without all that cc and bcc. That really helped to streamline our flow of information.

Cons:

It can be a little slow to load and I would like it to have more mobile function

Linda E.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 2 years

Reviewed May 2021

Mon quotidien a changé

Expérience plus que positive vu que mon travail au quotidien a largement été améliorer grâce à Rooftop

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

L'utilisation de Rooftop dans le département de service après-vente dont je fais partie a radicalement changé mon travail au quotidien: rapidité, amélioration du suivi des dossiers, clarté. Mon travail a largement gagné en efficacité. L'interface est conviviale et facile à utiliser

Cons:

Le chargement de certaines tâches est parfois lent dû probablement à la quantité d'information à charger.

Mohamed H.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for less than 2 years

Reviewed May 2021

Bon outil

Mais en générale il fonctionne très bien , et très pratique pour gérer des emails

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

simplicité, efficacité. bon support technique

Cons:

petit bug parfois , après les mises a jour parfois il y a des données ou choses manquante

Sean Y.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 12 months

Reviewed May 2021

Overall it is quite useful, but sometime it maybe quite slow.

No comment from me, it is very useful overall

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is easy to use and the most important, me and my colleague will able to look at the same topic while we are having discussion.

Cons:

Some time it might very slow in terms of loading

Chris H.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 12 months

Reviewed May 2021

Great tool to capture every step of the journey

Ability to track interactions with clients and quickly revert to previous discussions or promises.

Ratings Breakdown

Ease of use

Functionality

Pros:

One location to stare and document your daily interaction with clients

Cons:

Find that the dates do not reflect properly when making changes.

Showing 1 - 10 of 11 Reviews

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Rooftop 2026: Benefits, Features & Pricing

Overview

About Rooftop

Rooftop Screenshots

Rooftop Pricing and Plans

Rooftop Features

Rooftop User Reviews

Popular Rooftop Alternatives

Other Top Recommended Task Management Software

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