Tenant 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Tenant

4.3

(8)

Pricing

Pricing available upon request

About Tenant

Tenant's comprehensive suite of digital tools is designed to simplify operations, enhance the customer experience, and boost profitability, no matter the size or scope of your self-storage business. At the core of Tenant's offerings is Hummingbird, an intuitive and adaptable property management system (PMS) that automates everyday tasks like tenant management, payment reminders, and reporting. Accessible on any device, Hummingbird provides real-time insights into business operations. It seamlessly integrates with Tenant's other products, creating a unified platform for remotely managing all aspects of a self-storage business.

Mariposa, Tenant's website/ecommerce solution, elevates the online presence of your self-storage business and streamlines the rental process. With its user-friendly interface and sleek design, Mariposa empowers customers to browse available units, complete the rental agreement, and even make payments online, creating a seamless rental experience. Mariposa websites integrate natively with Hummingbird PMS, enabling tenants to complete a "touchless" rental process - from unit reservation and identity verification through gate and unit access provisioning.

Tenan...

Tenant Screenshots

Tenant Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Tenant Features

Popular features found in Self Storage
Accounting
Billing & Invoicing
Client Portal
Customer Management
Document Management
Electronic Payments
Electronic Signature
Multi-Location
Pricing Management
Recurring/Subscription Billing
Reporting & Statistics
Security Gate Access Control
More features of Tenant
API
Auction Management
Communication Management
For Self Storage Facilities
Lead Management
Payment Reminders
Property Management
Reminders
Rental Management
Site Maps
SMS Reminders
Tenant Management
Tenant Tracking
Third-Party Integrations
Website Management

Tenant Integrations

Birdeye

PandaDoc

Yext

Tenant User Reviews

Overall Rating

4.3

Ratings Breakdown

75%

13%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.4

Functionality

4.8

Salyna O.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Happy Camper

Been using this software since I started with national and love it easy to manage and change rate pricing and features as a manager it's nice to be able to have easy control over these things.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it is user friendly and works well with synchronization with Noke.

Cons:

small issues with features. Examples not able to send text link to sign through there phone anymore only email option works. New text link to pay option doesn't get sent either.

Reasons for switching to Tenant

keeping up with technology and how to make our facilities run smoother

Carlos P.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

Smooth Operations and Convenience for Tenants, Staff and Owners

Adopting the Tenant ecosystem has streamlined our rental process. Incoming tenants are able to quickly sign up online and the information is seamlessly translated to our web portal. Our staff members have an all-in-one platform for managing their units and our facility owners can easily export the reports they need at their convenience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How seamlessly their software and web platforms communicate. It makes online rentals and office work very smooth.

Cons:

A mobile phone app would be very convenient for managers. Also, developing an in-software calendar would be next level!

Reasons for switching to Tenant

We switched off of SiteLink because we were having problems with our gate integrating with their systems and the limited tools for messaging tenants. StorEdge ended up being cost prohibitive and the web portal was slow at random times.

Isela C.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

User friendly!

It has been nice using this user friendly system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to email and text tenant from system.

Cons:

Not being able to automatically generate move out document during move out process. Would like to see pinned notes pop up when going into tenant's profile. Would like to see a pop up when tasks are due.

Reasons for switching to Tenant

Corporate decided to swith systems for all facilities.

Dane E.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Tenant - A forward looking self storage software.

Tenant has been a game changer for our organization; adding features we've requested and needed for years. They listen to their customers and include our feedback in what they build out in their product. It is nice to know that we are on a platform that improves over time and will make our organization better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tenant Inc is forward looking and always releasing new features that help owners better run their business and serve their customers. Their roadmap ahead aligns with where the industry is going and is not just focused on meeting owners needs today.

Cons:

It took a while to get used to the reporting but since they've made recent improvements, they are better than what we've had in the past.

Reasons for switching to Tenant

We knew that if we wanted to be the best, we needed to be on a platform that was forward-looking and building our features that would help us gain a competitive edge in our industry.

Sara M.

Verified reviewer

Warehousing

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

District Manager

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about Tenant is the support. From utilizing zendesk to the knowledge base.

Cons:

I wish new features were released quicker, but overall my favorite software to use!

Reasons for switching to Tenant

The reason for the switch is for improvement, efficiency, optimization.

Margaret S.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

Extremely poor experience

Terrible. Customer service took days to respond to errors during integration and set-up. It took over 3 months for a working system to be presented to us, but it was full of errors. The automated system repeatedly sent erroneous emails demanding payment for tenants and even sent lien enforcement letters to current customers. The employees who were helping us were very unconcerned about the time it took to set the system up and running or the massive amounts of errors that occurred.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was hopeful for this software and all its features.

Cons:

Integration was a disaster, and customer service was worse. We had to buy out our contract to end it, even though they never produced the promised product.

Reasons for choosing Tenant

We thought it was going to be a better value for the product. We were wrong.

Angel L.

Verified reviewer

Facilities Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2024

Tenant Inc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's user friendly interface. The ability to find everything and anything you could possibly need to ensure a move-in or to complete everyday management tasks. It really does get better & better with every update.

Cons:

There are some systematic errors or bugs that occur.. but the support folks solve the issues quicker than one would think.

Tiffany H.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 12 months

Review source

Reviewed June 2024

Great product