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Paytrack

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Overview
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Paytrack 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Paytrack
Paytrack
4.1
(10)

Pricing

Pricing available upon request

About Paytrack

Paytrack is an all-in-one platform that helps users manage corporate expenses and travel from booking travel arrangements to processing reimbursements, and more.

With Paytrack, users can book flights, hotels, and transportation, all from one streamlined platform. It automates the expense tracking process and enables users to upload receipts and expenses to the platform. Paytrack allows users to set specific guidelines and policies around company expenses and customize the policies based on departments or employee roles. This feature helps ensure that all expenses are in line with company policies, minimizing errors and preventing overspending.

Paytrack's real-time budget tracking feature allows businesses to adjust and reprioritize budgets on the fly. It also facilitates integration with various customer relationship management (CRM), human resources (HR) and enterprise resource planning (ERP) systems,

Paytrack Screenshots

0
0
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Paytrack Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Paytrack Features

    • Popular features found in Expense Report
      Accounting Integration
      Audit Trail
      Automated Receipt Matching
      Compliance Management
      Corporate Card
      Expense Claims
      Mobile Receipt Upload
      Multi-Currency
      Reimbursement Management
      Spend Control
    • More features of Paytrack
      Accounting
      API
      Approval Process Control
      Approval Workflow
      Budget Control
      ERP integration
      Expense Tracking
      Invoice Management
      Invoice Processing
      Mileage Tracking
      Optical Character Recognition
      Prepaid Cards
      Third-Party Integrations
      Time & Expense Tracking

    Paytrack Integrations

    SAP Business One
    SAP Business One
    TOTVS ERP
    TOTVS ERP
    Oracle Business Intelligence
    Oracle Business Intelligence

    Paytrack User Reviews

    Overall Rating

    4.1

    Ratings Breakdown

    5

    40%

    4

    40%

    3

    10%

    2

    10%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    3.8

    Customer support

    3.9

    Functionality

    4.2

    FN

    Felipe N.

    Verified reviewer

    Consumer Goods

    1001-5000 employees

    Used daily for less than 2 years

    Review source

    Reviewed May 2024

    A very important tool with a very lot of trouble to implement

    3

    Paytrack is a burgeoning company with a promising future. Their project team comprises dedicated and supportive individuals who are committed to client assistance. The leadership team maintains close ties with both the team and clients, fostering a collaborative environment that prioritizes continuous improvement. Their positive and ambitious outlook bodes well for the company's continued growth. However, as a relatively new company, Paytrack's operational team is still in its early stages of development. To optimize on-time and in-full (OTIF) delivery, a thorough review of their implementation and daily processes is necessary. This will help to streamline operations and ensure that clients receive the high-quality service they deserve. For small and medium-sized businesses (SMBs) that are experiencing growth, Paytrack is an excellent solution. Their dedication to customer support and continuous improvement aligns well with the needs of SMBs. However, for multinational corporations with complex operations and global reach, Paytrack may not be the ideal choice. Their operational team's relative inexperience could pose challenges in meeting the stringent requirements and demands of large enterprises.

    Ratings Breakdown

    5
    Ease of use
    1
    Value for money
    3
    Functionality
    icon
    Pros:
    It's a very intuitive tool. We faced a lot of resistance from users at the beginning of the implementation, but once they started using the tool, it was quickly adopted, and the interface was praised for its easy and intuitive usage. Despite the challenges faced, the project team, especially the leadership, is always ready to assist in any way they can and are great partners to the companies they support. The executive board and C-level management have a strong desire to support current clients and make them into case studies to attract new clients, always seeking the opinion and co-construction of the business with these clients.
    Cons:
    Throughout our relationship with Paytrack, we have encountered inconsistencies between what was promised during negotiations and the actual implementation process. The tool implementation was phased, involving two companies within our group. The entire process took nearly a year and a half to reach a minimally usable state for these two companies. We encountered integration issues with our ERP during the first phase, despite Paytrack's assurances of specialization in such integrations. Additionally, during the configuration of the second company, they lost part of the configuration from the first company. Furthermore, we experienced problems with their travel agency during one of our initial international trips, requiring the intervention of three of their directors for resolution. If your company requires processing transactions in multiple currencies, be aware that while their pre-paid cards may function, their system itself is not equipped to handle this. Integrating this information with your ERP will likely be a significant challenge. It's also possible they will require additional payment to develop a custom solution to address this functionality gap. Despite claims of experience with multinational companies, there's a lack of documented configurations and troubleshooting procedures. This means they essentially start from scratch with each new implementation, leading to inefficiencies and potential for repeated issues.

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    BB

    Bianca B.

    Verified reviewer

    Banking

    10000+ employees

    Used daily for more than 2 years

    Reviewed September 2023

    Evolução no processo

    4

    Paytrack nos trouxe eficiência de processo, gestão das despesas e a possibilidade de utilizar multiagências no processo de viagens.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Eficiência no processo, autonomia aos usuários, confiabilidade nas integrações e atendimento personalizado.
    Cons:
    Falta alguns serviços que poderiam agregar a funcionalidade da ferramenta, como por exemplo a gestão de frotas como serviço e também uma melhoria no processo de quilometragem.

    Reasons for choosing Paytrack

    Unificação de gestão de despesas e viagens em uma mesma ferramenta, trazendo eficiência ao processo.

    Reasons for switching to Paytrack

    Gestão de despesas e viagens na mesma ferramenta.

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    RC

    Ricardo C.

    Verified reviewer

    Automotive

    51-200 employees

    Used daily for less than 12 months

    Reviewed October 2023

    Avaliação Paytrack

    5

    De um maneira geral, a experiência é muito positiva onde temos sempre o apoio e suporte do time offline e de gestão. Existe uma preocupação constante de satisfação por parte da Paytrack onde sempre fazem follow ups e nos entregam bons serviços.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Utilizamos a plataforma Paytrack desde 03_2023 onde ocorreu a implantação da ferramenta. O período de adaptação foi bem tranquilo e logo nosso volume de utilização foi crescendo e com todo o suporte do time de implantação e de gerenciamento de contas. As emissões foram acontecendo de maneira eficaz e sem problemas.
    Cons:
    Tivemos uma questão somente onde os parceiros (hotéis) emitiam NFs contra minha empresa e não à Paytrack. Isso gerou um retrabalho interno e o time Paytrack precisou atuar para corrigir esse faturamento que deveria ter sido diretamente à Paytrack, respeitando a forma de pagamento acordada.

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    AS

    Aniele S.

    Verified reviewer

    Banking

    1001-5000 employees

    Used daily for less than 12 months

    Reviewed September 2023

    Avaliação Paytrack

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Autonomia ao colaborador, aderência às políticas da empresa, redução de processos operacionais
    Cons:
    Suporte relacionado ao módulo travel ao usuário final

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    NA

    Naessa A.

    Verified reviewer

    Education Management

    201-500 employees

    Used daily for less than 12 months

    Reviewed October 2023

    Excelente App

    5

    Agilizou o processo de solicitação e aprovação das viagens, além de auxiliar na gestão de despesas.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    Agilizou o processo de solicitação e aprovação das viagens, além de auxiliar na gestão de despesas.
    Cons:
    Falhas no extrato das contas, impactando diretamente o financeiro.

    Read More

    AV

    Angela V.

    Verified reviewer

    Banking

    1001-5000 employees

    Used weekly for less than 2 years

    Reviewed October 2023

    Segunda chance

    2

    Até iniciarmos o relacionamento com a [conteúdo sensível escondido] nossa experiência era péssima, estávamos em agenda com outros forncedorese nosso plano era tirar tudo da paytrack, mesmo o que funcionava. Desde que começamos a tratar com ela, já fazem uns 4 meses, paramos com as entrevistas e estamos tentnado fazer funcionar o que temos.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    3
    Customer support
    2
    Functionality
    icon
    Pros:
    O produto que temos ativado, de reembolso de despesas, funciona muito bem para os usuários, é fácil e auto-explicativo. E por poder usar no aplicativo, fica bem fácil.
    Cons:
    Para quem faz a gestão do reembolso de despesas temos alguns pontos de atenção: a implantação no banco demorou anos para ser concluída, pois não fazia integração, só quando pagamos a implantação da API automatizou, levou mais de 3 anos. A geração de relatórios não é simples e intuitiva. Não temos um dash para acompanhar. Com relação ao sistema de cartões, tivemos um início muito conturbado; o projeto começou em outubro de 2022, estamos em outubro de 2023 e ainda não foi concluído. Foram feitas diversas promessas pelo comercial da paytrack e os alinhamentos não foram passados para o time técnico. Apenas recentemente, com a entrada da [conteúdo sensível escondido] é que tivemos uma virada de chave nosso projeto começou a andar. Estamos em busca de outro forncedor, quando ela apareceu e melhorou muito o relacionamento já bastante corroído.

    Reasons for choosing Paytrack

    Para o projeto de cartão, a paytrack foi escolhida pelo time que fazia a contratação porque já estava com sistema instalado. Mas o time de operação foi contra, pois faziam a gestão e já achavam que não entregava o que foi prometido.

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    gw

    gabriele w.

    Verified reviewer

    Construction

    501-1000 employees

    Used weekly for less than 2 years

    Reviewed October 2023

    Muito boa

    4

    é bem positiva, facilita bastante o nosso sistema de prestação de contas.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    O site é bem simples, de fácil compreensão.
    Cons:
    Acho que daria para usar outros canais ao invés do email para solucionar os problemas, se tivesse como resolver pelo whatsapp seria mais dinâmico.

    Read More

    EL

    Elayny L.

    Verified reviewer

    Building Materials

    5001-10000 employees

    Used daily for less than 12 months

    Reviewed October 2023

    Bom relacionamento e suporte

    5

    Muito boa, sempre tenho apoio quando preciso

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    o suporte para com os problemas e bons retornos para o que precisamos.
    Cons:
    alguns relatórios que precisam de melhorias.

    Read More

    AM

    Anderson M.

    Verified reviewer

    Education Management

    11-50 employees

    Used daily for free trial

    Review source

    Reviewed July 2023

    Easy to use but need more integrations

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The feature that scan a receipt is very simple and works well
    Cons:
    The mode to install at all the corporate phones is manual and dont have any automation

    Read More

    AR

    Aline R.

    Verified reviewer

    Banking

    1001-5000 employees

    Used monthly for more than 2 years

    Reviewed September 2023

    Avaliação Paytrack

    4

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    A praticidade para cotações e relatórios
    Cons:
    Central de atendimento deixa a desejar . Tempo de espera excessivo.

    Read More

    Showing 1 - 10 of 10 Reviews

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