Cresta 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Cresta

5.0

(1)

Pricing

Pricing available upon request

About Cresta

Cresta is a cloud-based real-time AI contact center for customer service and live chat. Cresta combines artificial intelligence-enabled tools and natural language processing with advanced human coaching to achieve real-time matching of agents’ performance with the specific needs of each customer or opportunity. With features, such as visualizations, scoring, and coaching, Cresta enables users to gain valuable insights across businesses and implement smarter decisions based on current, historical, or predicted data.

Cresta Screenshots

Cresta Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

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Cresta Features

Popular features found in Sales Enablement
Collaboration Tools
Content Library
CRM Integration
Email Management
Engagement Tracking
Lead Scoring
Performance Management
Process/Workflow Automation
Sales Planning
More features of Cresta
Activity Dashboard
AI/Machine Learning
Alerts/Escalation
Archiving & Retention
Automated Responses
Automatic Transcription
Call Recording
Call Tracking Metrics
Chatbot
Chat/Messaging
Content Management
Content Sharing
Conversation Intelligence
Data Visualization
For Sales Teams/Organizations
Generative AI
Live Chat
Machine Learning
Meeting Management
Monitoring
Natural Language Processing
On-Demand Recording
Opportunity Management
Performance Metrics
Prioritization
Quality Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Recommendations
Reporting/Analytics
Reporting & Statistics
Sales Onboarding & Training
Sentiment Analysis
Tagging
Third-Party Integrations
Visual Analytics
Workflow Management