Routeware 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews

Overview

Routeware

4.5

(11)

Pricing

Pricing available upon request

About Routeware

Routeware has been providing the best all-in-one waste management platform for routing, dispatch, customer service, resident communication, compliance, and fleet operations for over 25 years. Our mission is to help waste, recycling, and heavy-duty fleet operators use software to reduce costs, delight customers, improve waste management operations, and protect our planet.

As one of the most reliable, expert partners for modern fleet management and smart city operations, Routeware powers digital transformation strategies, enabling municipalities and organizations to boost productivity, increase profitability, improve safety, enhance customer service, and achieve environmental goals.

Reach out to learn more about Routeware’s top-rated waste management software. Let our team of experts and industry veterans guide you through the process from start to finish and answer any questions you may have.

Wondering if Routeware is right for your organization?

Our Fleet Management Software selection experts can help you in 15 minutes or less.

Routeware User Interface

Popular Routeware Alternatives

Main Product

Routeware

4.5

(11)

Ratings Breakdown

4.45Ease of use
4.30Value for money
4.64Customer support
4.18Functionality

Pricing

Available upon request

Get Price

Alternative Product

Samsara

4.5

(937)

Ratings Breakdown

4.51Ease of use
4.26Value for money
4.23Customer support
4.41Functionality

Pricing

Available upon request

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Alternative Product

Motive

4.5

(1687)

Ratings Breakdown

4.42Ease of use
4.21Value for money
4.40Customer support
4.39Functionality

Pricing

Available upon request

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Alternative Product

Motus

4.7

(472)

Ratings Breakdown

4.71Ease of use
4.64Value for money
4.63Customer support
4.62Functionality

Pricing

Available upon request

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Alternative Product

One Step GPS

4.8

(261)

Ratings Breakdown

4.86Ease of use
4.78Value for money
4.83Customer support
4.73Functionality

Pricing

Starting at $13.95 per month

Get Price

Alternative Product

Elite EXTRA

4.7

(356)

Ratings Breakdown

4.54Ease of use
4.57Value for money
4.75Customer support
4.56Functionality

Pricing

Starting at $24.00 per month

Get Price

Routeware Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Routeware Features

Popular features found in Fleet Management
Employee Management
Fuel Management
Geographic Maps
Incident Reporting
Inspection Management
Maintenance Management
Mileage Tracking
Route Optimization
VIN Lookup
Work Order Management
More features of Routeware
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Workflow
Audit Trail
Automated Scheduling
Billing & Invoicing
Compliance Management
Container Management
Contract/License Management
Cost Tracking
Customer Database
Customizable Reports
Data Import/Export
Delivery Tracking
Dispatch Management
Document Management
Drag & Drop
Driver Management
Electronic Payments
Electronic Signature
Electronics Recycling
Equipment Tracking
Expense Tracking
Fleet Management
For Recycling Industry
Fuel Tracking
GPS
Inventory Management
Job Management
Job Tracking
Live Driver Tracking
Location Tracking
Logistics Management
Mobile Access
Order Management
Order Tracking
Payment Processing
Performance Metrics
Plastics Recycling
Preventive Maintenance
Price/Margin Management
Pulp & Paper Recycling
Purchase Order Management
Quotes/Estimates
Real-Time Monitoring
Real-Time Updates
Reporting & Statistics
Residential Properties
Route History
Route Management
Routing
Scheduling
Scrap Recycling
Search/Filter
Self Service Portal
SMS Messaging
Status Tracking
Territory Management
Third-Party Integrations
Tire Management
Transportation Management
Vehicle Tracking
Voice Recognition
Waste Collection
Waste Disposal
Waste Management
Waste Profiles
Waste Tracking
Workflow Management

Routeware Integrations

Samsara

ArcGIS

Geotab

Routeware User Reviews

Overall Rating

4.5

Ratings Breakdown

64%

27%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.6

Functionality

4.2

Have you used Routeware and would like to share your experience with others?

Jeremy S.

Verified reviewer

Government Administration

501-1000 employees

Used daily for more than 2 years

Reviewed November 2020

A must have for Solid Waste Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Easy UI for the drivers to use -Available customization for different billing software -Excellent Support Service -Amount of data collected is excellent -Route optimization available through Easy Route -Option to export Route Data to use in other applications -Automatic Pictures when needed

Cons:

-Out of the box Reports lacking for our needs (Custom reports can be made at extra cost)

TJ T.

Verified reviewer

Environmental Services

51-200 employees

Used daily for more than 2 years

Reviewed November 2020

Routeware Partnership

Routeware has been a great vendor, we look at them as a partnership of technology for our company. They are willing to listen to our problems and work side by side with our team to develop a feasible solution. We have been very successful working with the Routeware team to destining custom solutions for our needs. We find that once all in a room/conference call we have very similar and achievable goals.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionality and willingness for Routeware to integrate with other products even if they are a competitor. Also, the open mindedness from Routeware team to help identify improvements and development projects with their team and our team

Cons:

Sometimes there can be a lag on responses, but this has gotten much better over the last 6 months

Reasons for choosing Routeware

Felt they had the best solution and above all the most willing to work with us on development projects

Zach A.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Mediocre Product Wasted Time

I do not recommend this software. You will spend alot of time auditing your billing was done correct so that you dont lose revenue and alot of time waiting for dispatch screens to load

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The look and feel of the software has great potential.

Cons:

Constant dispatch Map issues. Lags alot and creates wasted efficiencies. They are constantly updating software without using a sandbox causing breakdowns in the system that they dont rectify until there customers bring it up and then that isnt resolved in timely fashion

Reasons for switching to Routeware

Technical support was non existent or not timely

Vendor Response

Hi Zach, We appreciate your feedback and are sorry to hear about your experience. Ensuring accurate billing and smooth dispatch operations is a priority for us, and we’re actively working to improve system performance and reduce inefficiencies. If you’re still running into issues, our team would love to connect and help troubleshoot. Let us know how we can support you! - The Routeware Team

Replied March 2025

Verified

Reviewer

Utilities

51-200 employees

Used daily for less than 2 years

Reviewed November 2020

My Routeware Experience

Our experience with Routeware over the recent years has been phenomenal. Everyone from the top down has always been up front about their product and have stood behind it. They have an excellent team. Their support group have been a pleasure to work with and have always responded to our needs immediately and efficiently. We're proud and grateful that they've provided my department with great equipment to help with our daily operation and continue to provide essential service to our community.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use. The software provides many key features in managing your daily operation very effectively. It's very efficient and cost effective as well.

Cons:

We have run into some data issues of reading RFID tags and/or connection issues of sending or capturing data to and from the equipment in the field. However, these are minor issues which were resolved immediately. Other than that, everything else works fine.

Reasons for choosing Routeware

Importantly was the compatibility with our billing software, AMCS Tower 7.0. Giving us the opportunity to reach out to a list of their customers and getting their feedback was very important. They're located in Oregon which is nearby and the ability to provide us the customer support that we need most. Overall, we felt that the introduction meeting from day 1 went very well and they were able to provide us the answers we were looking for in our previous product. I immediately felt the connection throughout our meeting. I'm happy to have secure an awesome working relationship with this vendor.

Reasons for switching to Routeware

Consistent data hardware and software issues, unable to a get an accurate reading of containers in the field by using GPS, very poor customer service support (located in Ireland) big time difference, their software was incompatible with our billing system, the OBC's were ineffective and not user friendly per the operators.

Abel C.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Reviewed November 2020

Incorporating Technology

Overall, the experiences I've had with the Routeware team have been great. Flexible in meeting our business needs and you definitely feel heard when and if there are any issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrates with our current back end system. Data transfers between both Routeware and our back end system, including date/time stamps of when stops get picked up, geocodes of there the driver is when they complete or "block" the stop, weights of every container transfer in real time from Routeware to our back end system and in the correct spot in our back end system. Pictures drivers take attach themselves to the correct stop and show up in our back end system. They also have an RFID option, which we are testing now, which also integrates with our scales, so we will be getting verification that the correct container was picked up and a weight all at the same time. Not only that, but Routeware has made it so when the tag is read, it selects the stop on the drivers tablet, even if it's not being done in the correct order, eliminating a part of the driver interacting with the tablet.

Cons:

Support team is good when you call them, but when you're told you need to get a piece of hardware that didn't come with the initial equipment purchase in order to troubleshoot something, then that can be a little disheartening. Pricewise, it's a bit on the expensive side and those with only a handful of trucks in their operation should steer away and stick with paper route sheets until you've got at least a 12-15 trucks in your fleet.

Nathan R.

Verified reviewer

Government Administration

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Routeware is what we needed

The folks are all very accommodating and the customer service is spot on. The system itself has very little issues running and is very robust. There are VERY few downtimes which says a lot considering all that goes into it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allows me as a supervisor to have a vast amount of live information regarding crews in the field. I have a tremendously increased knowledge of how the crew is doing and trouble areas are identified much earlier in the day. It also gives me much more information to be able to identify my top performers and pinpoint trouble areas of my low performers. The crew finally has a way to communicate what they see in the field to the office staff answering calls. It truly is a game changer, and I do not ever want to go back to an operation that does not use it.

Cons:

The "Geo Pins" in the beginning we extremely difficult to set and then fine tune. It took an immense amount of work to get the system up and running to a point that everyone was comfortable using the program daily. The crew is at first resistant to using and there is a huge learning curve, in order for us to get the information we want to fully utilize the system. User reports are a nightmare to sort through. The information available is seemingly limitless and would pay huge dividends but it is so difficult to navigate that people get frustrated and give up.

Robert S.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for more than 2 years

Reviewed November 2020

Routeware Review

Overall, I would recommend this company be considered in your search, they have been a valuable partner in our program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Routeware has proven to be an all around dependable operations program. It is a web based solution that easily integrates with back office programs. They offer RFID reading /capture technology for better GPS and asset management. The learning curve is not burdensome, for the luddites. The customer service is better than their competitors.

Cons:

To be more competitive in this niche they will need to focus more on a customer billing option, that is web based. There are a couple items that take getting used to, such as carts not on a route will not be recognized.

Reasons for choosing Routeware

RFID read rates and customer engagement

Reasons for switching to Routeware

We were in search of a system that offered better RFID read rates and that responded to customer concerns.

Tyler B.

Verified reviewer

Government Administration

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Routeware routing system

Our overall experience has been very good. Customer service is very responsive. The product itself does exactly what we needed it to do and has delivered on its promise to help us run more efficiently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system helped us get our arms around a very antiquated (paper maps) system that we had been using for years in a city that is growing steadily year after year. We have improved our efficiencies, our collections schedules, our customer accountability, and our ability to charge more accurately for the services we provide.

Cons:

User reports are not as user friendly as could be.

Austin S.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Waste collection software that is the best!

Routeware has been an amazing tool for us to use over the last several years. The bread crumbing of routes paired with the picture taking ability of the tablets makes true misses a thing of the past. We stopped printing routes which saves us up to 15,000 sheets of paper today. Overall great experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to track all of your collection vehicles and the collection of data that can be used to improve routing.

Cons:

The user reports could be more automated and a best practices for reporting could be utilized.

Cody L.

Verified reviewer

Government Administration