Livegenic 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Livegenic

4.9

(9)

Pricing

Starting at $1.00 per month

About Livegenic

Livegenic is a virtual collaboration platform designed for the insurance industry, providing solutions to manage and improve everyday processes. The platform offers features such as remote virtual inspections with customers and policyholders, inspection management tools for field teams, and secure cloud storage integration.

Livegenic serves various stakeholders within the insurance ecosystem. Insurance carriers benefit from decreased cycle time, claims processing expenses, and fraud risks, while improving policyholder satisfaction. Claims organizations, including third-party administrators and loss control specialists, experience enhanced workflow capabilities, collaborative loss documentation, and cost savings in inspection and content storage fees. InsurTech platforms can leverage Livegenic's API suite to access a fully-developed media storage and collaboration platform, expand their capabilities, and benefit from integration with major insurance platforms.

Moreover, Livegenic extends its value proposition beyond insurance, supporting businesses in other industries such as property and real estate, facilities maintenance, and construction. These industries can utilize Livegenic...

Livegenic Screenshots

Livegenic Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic Plan

$1.00

flat rate, per month

No plan information available

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Livegenic Features

Popular features found in Inspection
Alerts/Notifications
Compliance Management
Corrective and Preventive Actions (CAPA)
Customer Database
Dispatch Management
Failed Inspection Tracking
Forms Management
Image Capture
Mobile Access
Real-Time Data
Report Templates
Work Order Management
More features of Livegenic
API
Audit Trail
Case Management
Client Portal
Customer Management
Document Management
EDI
For Insurance Industry
Fraud Detection
Inspection Management
Payment Processing
Process/Workflow Automation
Reminders
Reporting & Statistics
Risk Assessment
Self Service Portal
Workflow Management

Livegenic Integrations

Wilbur

Livegenic User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

11%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.7

Functionality

4.8

Have you used Livegenic and would like to share your experience with others?

Nawshad A.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Reviewed May 2024

Livegenic : Streamlined and Reliable

Livegenic has greatly improved our claims processes with its intuitive interface and powerful features, despite minor areas for enhancement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Livegenic offers seamless live video streaming for enhanced communication and real-time context in claims management. Its high-quality documentation and robust security ensure transparency and compliance.

Cons:

Initial learning curve and compatibility with industry-specific software could be improved.

heather a.

Verified reviewer

Insurance

10000+ employees

Used weekly for less than 2 years

Reviewed September 2024

would recommend for a speedy claims process !

love it and it makes my claim experience better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i love the ease of access for my customers`

Cons:

insureds can be confused when they dont get confirmation from the app that a photo is uploaded

Brandy W.

Verified reviewer

Insurance

51-200 employees

Used weekly for less than 12 months

Reviewed May 2024

Livegenic review

It is ok. I just wish it was easier for seniors to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Use of photos to review damage prior to demolition

Cons:

Sometimes the insured state the link is not working

todd m.

Verified reviewer

Insurance

5001-10000 employees

Used weekly for less than 2 years

Reviewed May 2024

Great site and help

Has been a great and easy experience for me in the 2 years I have used it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Site provides virtual collaboration platform that facilitates live video collaboration for insurance claims, customer service and field service. All employees can use the site from stakeholders to claims adjusters, customer service reps, to field inspectors. The platform aims to improve daily.

Cons:

At this time there is nothing that I can say negative about the site.

Erica C.

Verified reviewer

Insurance

10000+ employees

Used weekly for more than 2 years

Reviewed May 2024

Great for inspection

Ratings Breakdown

Ease of use

Functionality

Pros:

We can receive photos immediately. A virtual walk-through video with narration is also extremely helpful to scope the severity of the insurance loss.

Cons:

It isn't the best platform to upload documents, as they are separate pdf files, but works well as a backup when emailing is not working for documents.

Jean G.

Verified reviewer

Insurance

5001-10000 employees

Used weekly for more than 2 years

Reviewed May 2024

I LOVE Livegenic!!

I love Livegenic and I am happy to use this product on a weekly basis!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy Livegenic is to use on the sender side as well as how easy it is for our Insured's to use Livegenic from the user side. I have never had any issues with Livegenic and I LOVE that you can export photos as a PDF and send notes! Awesome product.

Cons:

I don't have any dislikes, I think this product is great!!

Tyleen S.

Verified reviewer

Insurance

10000+ employees

Used weekly for more than 2 years

Reviewed May 2024

Livegenic

Love livegenic and I'm glad we have it as a Tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how user friendly Livegenic is, anyone can use it and learn it.

Cons:

Once upload complete, you sometimes get several emails for the same claim.

Jonathan M.

Verified reviewer

Insurance

1001-5000 employees

Used weekly for less than 6 months

Reviewed May 2024

Excellent Product

Ratings Breakdown

Ease of use

Functionality

Pros:

Livegenic is very simple to use. Seamlessly set up on our software and easy for the clients to get set up and load valuable info directly onto a claim, saving everyone hassle and time.

Cons:

Right now, I have not found anything I have not liked

wHITNEY D.

Verified reviewer

Automotive

1001-5000 employees

Used weekly for less than 6 months

Reviewed May 2024

great tool