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Twist

Overview
Reviews

Twist 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Twist
Twist
4.3
(36)

Pricing

Starting at $6.00 per month

About Twist

Twist is messaging for teams burned out by real-time, all-the-time communication.

Twist encourages focused work and helps your team escape the 9-to-5 and stop being interrupted by constant meetings, emails, and chat.

Conversations don’t get buried thanks to threads, focus stays on what’s relevant in your inbox, and decisions are made out in the open in structured channels. Any thread can be referenced to make sure history is learned from, not rehashed.

Built by Doist, a global leader in remote and asynchronous working.

Try Twist for free.

Twist Screenshots

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Twist Pricing and Plans

Starting price: $6.00 per month
Free Trial
Free Version

Free

$0.00

Plan includes:

  • Access 1 Month of Comments/Messages
  • Unlimited Guests
  • Up to 500 Members
  • Up to 5 Integrations

Unlimited

$6.00

per user, per month

Plan includes:

  • Access Full History of Comments/Messages
  • Priority Support
  • Unlimited File Storage
  • Unlimited Guests
  • Unlimited Integrations
  • Unlimited Members
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Twist Features

  • Popular features found in Collaboration
    Access Controls/Permissions
    Alerts/Notifications
    Calendar Management
    Collaboration Tools
    Discussions/Forums
    Document Management
    @mentions
    Screen Sharing
    Secure Data Storage
    Task Management
    Video Conferencing
  • More features of Twist
    Activity/News Feed
    API
    Chat/Messaging
    Commenting/Notes
    Communication Management
    Content Management
    Data Import/Export
    Document Storage
    Employee Directory
    Employee Portal
    File Sharing
    File Transfer
    Knowledge Management
    Live Chat
    Meeting Management
    Mobile Access
    Real-Time Chat
    Real Time Editing
    Real-Time Notifications
    Real-Time Updates
    Remote Access/Control
    Remote Support
    Role-Based Permissions
    Search/Filter
    Surveys & Feedback
    Tagging
    Third-Party Integrations
    Time Zone Tracking

Twist Integrations

Todoist
Todoist
Bindle
Bindle
CircleCI
CircleCI
GitHub
GitHub
Zapier
Zapier
Asana
Asana

See all 15 integrations

Twist User Reviews

Overall Rating

4.3

Ratings Breakdown

5

44%

4

42%

3

14%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.3

Functionality

4.2

Giulio's profile

Giulio M.

Verified reviewer

Design

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2019

Good product — still not perfect

4

Ratings Breakdown

4
Ease of use
3
Functionality
icon
Pros:
I really like the design of threads. I believe this is the correct solution to communication. I don't like how Slack organise that and I believe that Twist is better on that.
Cons:
The software is still an early release. There are some features are not perfect, or missing, or not implemented. They are releasing new features often but there is still a lot to do!

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VR

Verified
Reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

A Great Tool for Asynchronous Internal Communication

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Functionality
icon
Pros:
We have been using Twist as our primary tool for internal communication and have been very happy with the service.One of the things we appreciate most about Twist is that it is an asynchronous platform, which means that we don't have to worry about being bombarded with notifications all day. This has helped us to be more productive and focus on our work.We also use the free tier of Twist and have found that it meets most of our needs. It is a great way to keep our team organized and on the same page without having to spend a lot of money.
Cons:
One potential downside to Twist is that it is not as feature-rich as some other communication tools on the market. However, for our team, the free tier provides more than enough features to get the job done.Additionally, it would be nice if there was a cheaper paid tier as an intermediate option. This would allow us to access more features without having to pay for the full-featured paid plan.

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VR

Verified
Reviewer

Internet

201-500 employees

Used daily for less than 6 months

Review source

Reviewed May 2018

Wanted a Slack alternative, but couldn't find it here.

3

Not many. It did help me realize just how ingrained Slack has become in our company, for better or for worse.

Ratings Breakdown

3
Ease of use
2
Value for money
3
Functionality
icon
Pros:
The design is pretty clean, and the app definitely feels focused down to purely communication. The website is pretty clear on its functionality and feature availability across pricing tiers.
Cons:
Perhaps I just need to retrain my brain, now that I've been using Slack and Hipchat so much, but I found the overall experience to be pretty confusing. I used Twist to kickstart a project at work and hoped to use that as a way to learn the app and create buy-in across the organization, but after using it I realized it wouldn't replace the functionality Slack provides.

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MG

Miguel G.

Verified reviewer

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2018

A Twist On Collaborative Communication

5

I thought that I had seen them all. But something as simple as creating multiple threads within a channel was bright enough to justify the development of yet another tool. It truly does help keep you focused and ignore the noise from the content you seek. Its search features are great with more variables to choose from than one can desire. And it's integration with my favorite To-Do list (ToDoist), this pretty much puts the icing on the cake.

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
At first glance, Twist looks very familiar to its competitors. But upon closer examination, it has some significant improvements over them. For starters, it has a very sophisticated search engine that goes beyond basic searches in the threaded conversations. With all the power of its competitors, it keeps much of the noise inherent in collaborative communication tools to a very low minimum. How does Twist keep conversations better organized? It uses channels and threads. Unlike competitors who are setup for a long thread in a channel, Twist lets you create channels with multiple threads to isolate relevant conversations into individual threads. This helps cut down on the noise a little and allows you to keep an eye on the thread with more importance. Another cool feature is its integration to their ToDoist product. You can add conversations as To-Do or Tasks in ToDoist right from Twist. Need to integrate with other applications? This is simple, too. Choose from a hand full of their existing application integrations, or Zapier, which adds hundreds more to the list. Twist is very easy to setup and very easy to use. If you have ever used a collaborative communication tool in the past, you got this.
Cons:
Could not find a Con I could speak on behalf of. With a free test account to start with, all the features known to collaborative communication tools, and a few perks that keeps the noise down... Twist truly has not Cons.

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VR

Verified
Reviewer

Accounting

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Project management solution

5

The user experience is very well thought out. It's simple and effective.

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
It can be adapted to any department in the company to collaborate and manage your project efficiently. It organizes the topics in such a way as to ensure progress.
Cons:
I would like to have more features like monday.com

Read More

AS

Andrew S.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed May 2018

Great teamwork product

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I am so enthusiastic about Twist, it's really great. The general idea behind it is that it accomplishes what something like Slack does, but it is designed to not get in the way of work actually getting done. The topic threading is extremely well done, and administering a team through it seems very simple and intuitive, from my experience (I've been using it to organize a 3 person team for a couple of months). Twist has focused their design choices on actual productivity, and makes it easy to get back to conversations on your own schedule, without having to be online 24-7 to make sure you didn't miss anything important in a conversation. The search function, in my somewhat limited experience, is extremely good and useful. It also seems to be more affordable than something like Slack although I am not using the paid version yet (the project I'm using it for is informal and not funded atm), but mostly I just find that using it is much less stressful than other options I've used for team communication.
Cons:
While this isn't really a technical problem, Twist still isn't the default communication app, so you can't just use this for anything you want, and you have to try to convert people to using it. In my case, I was setting up a new project and just told everyone we were giving it a try, and the reaction was very positive once they used it, however getting your team to buy into using it could be a problem.

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VR

Verified
Reviewer

Building Materials

11-50 employees

Used other for less than 6 months

Review source

Reviewed February 2018

Good team communication tool with additional functionality to be more effective and productive.

4

Team communication is much cleaner than other alternatives. It's still in it's infancy in terms of development, but they seem to have gotten off on the right foot.

Ratings Breakdown

5
Ease of use
5
Value for money
3
Customer support
5
Functionality
icon
Pros:
A clean user interface. Clarity between threads and messages. Easily create teams (groups) or send messages to individuals. Add emojis/reactions to comments/threads/messages. @mentions allow for lightweight notifications and communication. #tags make it easy to find common topics. Decisions and Tasks/Actions make it easy to see action items and be able to look back to see why you did what you did. Guest User accounts allow for collaboration with temporary team members (perhaps someone with another company that you are partnering with). The price is one of the most competitive in the market, especially for the features. Integration with Todoist allows you to take your action items outside of the chat environment into more of a task-oriented environment.
Cons:
Twist is a relatively new software solution so the number of integrations is lacking, but the product is supported by a strong company so it is only a matter of time before they build their market share, build new integrations, and attract more 3rd parties to develop their own integrations.

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GG

Gabriel G.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2022

Very good to async companies

5

Ratings Breakdown

5
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
I'm a heavy user of Slack but sometimes Slack bothers you too much when you receive too many messages. On Twist, you can easily decide to answer threads later. It's very good if the drives are in this direction because everyone in the company needs to understand that it's a tool for async work and you may not receive an answer right away.
Cons:
It's expensive as the number of users grows. It demands a shift of mentality of the whole company so it may be difficult to implement in some companies.

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Pavel's profile

Pavel S.

Verified reviewer

Retail

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2019

More productive than Slack

4

Moved to Twist from Slack. Never looked back. Surprisingly smooth transition. Great on boarding documentation

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Has threaded conversations that makes the software a lot more structured. Less of a chat room. Promotes thoughtful conversations rather than live chat.
Cons:
It has bugs. Limited app integrations. Still in it’s early evolution.

Read More

Rick's profile

Rick P.

Verified reviewer

Design

2-10 employees

Used other for free trial

Review source

Reviewed August 2019

This easy-to-use team collaboration/communication app offers less than leaders in the space

3

There's no compelling reason to switch from Slack/Flock to Twist. I don't even understand the name...

Ratings Breakdown

5
Ease of use
4
Value for money
3
Functionality
icon
Pros:
Twist is easy to set up and to understand. Channels are open to all team members by default. This makes more sense to me than the opposite. It's easy to import Slack channels but I don't know why you'd want to since private chats are excluded. Twist looks nice and clean.
Cons:
There aren't many useful integrations. Slack imports are fairly useless since private chats and channels aren't included. It's possible to add files but they aren't even attachments, only links to the originals on Google Drive or Dropbox. Far, far less powerful than Slack or Flock, both of which are mature apps and free.

Read More

Showing 1 - 10 of 36 Reviews

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