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SAP Crystal Reports

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SAP Crystal Reports 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

SAP Crystal Reports
SAP Crystal Reports
4.3
(173)

Pricing

Pricing available upon request

About SAP Crystal Reports

SAP Crystal Reports is a business intelligence (BI) on-premise solution for Windows that is suitable for small to midsize businesses across multiple industries. It combines the reporting capabilities of SAP Crystal Reports with the secured delivery mechanisms of SAP Crystal Server. It also allows report consumption on mobile apps for iOS and Android.

The system offers the ability to write customized reports from many data sources and visualize data in reports, dashboards and scorecards, display KPIs and other metrics related to project or departmental performance.

It offers multi-language support for up to 28 languages. Languages covered include English, French, German, Japanese, Spanish, Italian, Dutch, Russian and Simplified Chinese.

SAP Crystal Reports is priced per user. Help and support are provided through an online community forum, email and phone.

SAP Crystal Reports Screenshots

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SAP Crystal Reports Pricing and Plans

Starting price: €479.00
Free Trial
Free Version

SAP Crystal Reports 2020

479.00

No plan information available

    SAP Crystal Reports 2016

    479.00

    No plan information available

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      SAP Crystal Reports Features

      • Popular features found in Reporting
        Ad hoc Query
        Customizable Dashboard
        Dashboard Creation
        Data Import/Export
        Drag & Drop
        Forecasting
        Multiple Data Sources
        OLAP
        Performance Metrics
        Scheduled/Automated Reports
        Search/Filter
      • More features of SAP Crystal Reports
        Access Controls/Permissions
        Ad hoc Reporting
        API
        Audit Management
        Benchmarking
        Compliance Management
        Customizable Reports
        Dashboard
        Data Connectors
        Data Management
        Data Visualization
        Financial Reporting
        Key Performance Indicators
        KPI Monitoring
        Marketing Reports
        Predictive Analytics
        Profitability Analysis
        Reporting/Analytics
        Reporting & Statistics
        Sales Reports
        Scorecards
        Self Service Data Preparation
        Single Page View
        Single Sign On
        Strategic Planning
        Trend Analysis
        Trend/Problem Indicators
        Visual Analytics
        Visual Discovery

      SAP Crystal Reports Integrations

      Microsoft SQL Server
      Microsoft SQL Server
      Integration rated 4.5 from 10 reviews
      Oracle Database
      Oracle Database
      Microsoft Excel
      Microsoft Excel
      Microsoft Outlook
      Microsoft Outlook

      SAP Crystal Reports User Reviews

      Overall Rating

      4.3

      Ratings Breakdown

      5

      46%

      4

      40%

      3

      12%

      2

      2%

      1

      0%

      Secondary Ratings

      Ease of Use

      3.6

      Value for money

      4.1

      Customer support

      3.9

      Functionality

      4.3

      John's profile

      John R.

      Verified reviewer

      Information Technology and Services

      11-50 employees

      Used weekly for more than 2 years

      Review source

      Reviewed June 2023

      Reporting made easy

      4

      It is very useful to create custom reports, KPIs, and visualizations that will fit your needs and the company needs. You can create powerful presentations and send them in various formats, to Management or whoever you need.

      Ratings Breakdown

      4
      Ease of use
      4
      Value for money
      4
      Customer support
      4
      Functionality
      icon
      Pros:
      It is easy to use. Easy to set up. Allows a lot of datasources, and you can play with the information once you get it
      Cons:
      Sometimes, it can be dificult to define the sections on te report, based on metrics and single fields.

      Reasons for choosing SAP Crystal Reports

      We already have a set of reports created on the company.

      Read More

      VR

      Verified
      Reviewer

      Marketing and Advertising

      1001-5000 employees

      Used weekly for less than 12 months

      Review source

      Reviewed August 2024

      SAP Crystal Reports- an innovative tool for all your advanced reporting and Analytics

      5

      Overall, a great tool for advanced reports with complex commands

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      4
      Customer support
      5
      Functionality
      icon
      Pros:
      a. Excellent dashboard with inbuild AI coding language b. Based on python language and solid UI/UX design c. Securely linked with other tools like SAP ABAP, Tableau and google workspace d. Ample amount of storage space with Realtime tracking e. AI enabled automation available which makes your report effective and customized
      Cons:
      a. Way too expensive for unlimited access license, not right for small-med enterprises b. API integration with non google support tools are a bit problematic. It needs inhouse product team to work on.

      Reasons for switching to SAP Crystal Reports

      Got investment and went global for all the analytics and reporting work. However, the reporting team is based in the UK.

      Read More

      Luca's profile

      Luca C.

      Verified reviewer

      Used unspecified for more than 2 years

      Review source

      Reviewed February 2018

      A perfect and particular reporting system

      5

      Previously 4

      Knowledge on reporting systems and different point of view on several platforms.

      Ratings Breakdown

      5
      Ease of use
      Previously 3
      5
      Value for money
      5
      Customer support
      Previously 4
      5
      Functionality
      icon
      Pros:
      Excellent reporting system, highly functional especially when combined with the use of SAP Universities (which are in practice a kind of DWH). I particularly like for his different conception of reporting with the areas subdivided into sections as "groups" that comes out a bit from the concept of a paged sheet but different reasons must be made keeping in mind how the group behaves. Surely one of the best reporting systems. Excellent pixel perfect.
      Cons:
      Just its peculiarity of having the sections divided and divisible by "groups", makes the drafting of the report a little more complicated, but it is something that is understood and you can easily manage it by working day after day. For the rest I think he has no particular points to the detriment of his duty and does it well.

      Read More

      RH

      Richelle H.

      Verified reviewer

      Information Technology and Services

      10000+ employees

      Used weekly for less than 2 years

      Review source

      Reviewed June 2025

      Get it DONE with SAP Crystal Reports!

      5

      SAP Crystal Reports has helped me tremendously with keeping up with our services time and making sure that I am billing correctly.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      SAP makes invoicing for clients extremely easy! It also allows you to track time for services rendered extremely easy!
      Cons:
      Nothing! It is very efficient for what I do within in. Most of all, it is easy to use and easy to understand.

      Read More

      VR

      Verified
      Reviewer

      Banking

      11-50 employees

      Used monthly for more than 2 years

      Review source

      Reviewed March 2025

      Crystal Reports is robust yet easy to use

      5

      My experience with Crystal Reports has been positive and I keep going back to the product if I ever need to develop reporting and I do not have time to code a new program.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Crystal Reports is very friendly for the non programmer. For someone working in the analytics industry and not well versed in programming, this product works very well.
      Cons:
      Sometimes the groupings can be confusing and the hierarchy of where to put the groups in the report.

      Read More

      Abdelati's profile

      Abdelati L.

      Verified reviewer

      Accounting

      1001-5000 employees

      Used daily for more than 2 years

      Review source

      Reviewed August 2023

      A great product to use for business and moving forward.!

      5

      This product has been working for many years in our company. And as an accounting manager, It is the best in measures and reports.!

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      This current program that needs no introduction is the most accurate and systematic product for all reports and statistics, as well as the development in our Bussines
      Cons:
      It is a very advanced and well-known program..!

      Read More

      Austin's profile

      Austin M.

      Verified reviewer

      Pharmaceuticals

      51-200 employees

      Used weekly for less than 2 years

      Review source

      Reviewed July 2023

      Crystal Reports from SAP, your access tool to Data Visualization

      4

      We're using SAP Crystal Reports to analyze databases and visualize data, scheduling automatic weekly/monthly/daily reports for managerial roles and even for operators.

      Ratings Breakdown

      5
      Ease of use
      4
      Functionality
      icon
      Pros:
      What I like the most about SAP Crystal Reports is the fine tuning when doing data visualization, it gives you excellent tools to make the task easy and accessible for the end user.I also like the ease of use whenever you're filtering and making use of the reporting tools.The integration with the product was not complex but it had a lot of configuration to be done.
      Cons:
      I think there are some features that could be improved, like for example database connection and responses, sometimes whenever you're using old databases that have a good response, the tool works flawlessly, but when a connection is refused or problems arise, you do not have a good logging tool to keep track and follow the issue.The integration was not difficult but it was really configuration heavy, I think that works well in favour.

      Read More

      Erue's profile

      Erue D.

      Verified reviewer

      Education Management

      201-500 employees

      Used daily for less than 2 years

      Review source

      Reviewed August 2018

      Really effective and professional

      5

      This is the traditional reporting tool that is used in many financial organizations. I have used SAP Crystal Reports 12 in my organization. We can design highly formatted reports using this tool. It can connect to multiple data sources such as ODBC, OLE DB etc. We can create reports with different formats such as pdf, csv, txt, xls, etc. We can also create html, xml reports. The price of this tool is also cheap. We can create detailed graphics, instrument panels.

      Ratings Breakdown

      4
      Ease of use
      4
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      There are some written exercises based on SAP Crystal Report that facilitate learning. the integration with the different IDE of development are optimized. it is compatible with the most popular database administrators, MYSQL, SQLSERVER, POSTGRESQL. and more... The designer of Crystal is fantastic, drag and drop add-ons to create your report.
      Cons:
      I had a lot of problems and spent a lot of time trying to adjust the space between the rows. I hope that in the future, SAP Crytal Report will make it easier. should block the sizes of pre-established and blocked sheets to avoid leaving the margins.

      Read More

      Deepali's profile

      Deepali D.

      Verified reviewer

      Used daily for more than 2 years

      Review source

      Reviewed August 2018

      it makes easy to make reports as its features are very user friendly and easy to understand

      3

      Ratings Breakdown

      3
      Ease of use
      4
      Value for money
      3
      Customer support
      4
      Functionality
      icon
      Pros:
      I used crystal report with Peoplesoft ERP and with Java also .When I compare crystal report with another report application I found it is much batter because of user friendly features for example there is no need to write manual sql just need to give table mapping it creates sql from itself.It gives option to open report in pdf and excel or in which form client want reports.No need to spend time to write so much code as many logic and feature is already present you just need to drag on your report.For me crystal report is fun with code where you design as per your require but no need take tension behind design.
      Cons:
      in crystal report it is little bit difficult to do mapping between two different different database's table.if you do also many time it will not give correct data.

      Read More

      Michael's profile

      Michael G.

      Verified reviewer

      11-50 employees

      Used daily for more than 2 years

      Review source

      Reviewed June 2018

      Revolutionized my daily tasks

      4

      Ratings Breakdown

      3
      Ease of use
      4
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Crystal Reports allowed me to streamline my inventory refresh ordering and my custom ordering process into a single automated report. After setting reorder points in for all of my stock items I was able to get instant reports that tell me when I need to order and avoid stock outtages. At the same time each day, I run my report, save it as an excel file and forward to my production facility!
      Cons:
      Steep learning curve, but it is worth it. There is also a dependency on having good clean source data. Crystal Reports may actually point out some shortcomings in your source data and create more work short term.

      Read More

      Showing 1 - 10 of 173 Reviews

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