SAP Crystal Reports 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SAP Crystal Reports

4.3

(173)

Pricing

Pricing available upon request

About SAP Crystal Reports

SAP Crystal Reports is a business intelligence (BI) on-premise solution for Windows that is suitable for small to midsize businesses across multiple industries. It combines the reporting capabilities of SAP Crystal Reports with the secured delivery mechanisms of SAP Crystal Server. It also allows report consumption on mobile apps for iOS and Android.

The system offers the ability to write customized reports from many data sources and visualize data in reports, dashboards and scorecards, display KPIs and other metrics related to project or departmental performance.

It offers multi-language support for up to 28 languages. Languages covered include English, French, German, Japanese, Spanish, Italian, Dutch, Russian and Simplified Chinese.

SAP Crystal Reports is priced per user. Help and support are provided through an online community forum, email and phone.

SAP Crystal Reports Screenshots

SAP Crystal Reports Pricing and Plans

Starting price: €479.00

Free Trial

Free Version

SAP Crystal Reports 2020

€479.00

No plan information available

SAP Crystal Reports 2016

€479.00

No plan information available

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SAP Crystal Reports Features

Popular features found in Reporting
Ad hoc Query
Customizable Dashboard
Dashboard Creation
Data Import/Export
Drag & Drop
Forecasting
Multiple Data Sources
OLAP
Performance Metrics
Scheduled/Automated Reports
Search/Filter
More features of SAP Crystal Reports
Access Controls/Permissions
Ad hoc Reporting
API
Audit Management
Benchmarking
Compliance Management
Customizable Reports
Dashboard
Data Connectors
Data Management
Data Visualization
Financial Reporting
Key Performance Indicators
KPI Monitoring
Marketing Reports
Predictive Analytics
Profitability Analysis
Reporting/Analytics
Reporting & Statistics
Sales Reports
Scorecards
Self Service Data Preparation
Single Page View
Single Sign On
Strategic Planning
Trend Analysis
Trend/Problem Indicators
Visual Analytics
Visual Discovery

SAP Crystal Reports Integrations

Microsoft SQL Server

Integration rated 4.5 from 10 reviews

Oracle Database

Microsoft Excel

Microsoft Outlook

SAP Crystal Reports User Reviews

Overall Rating

4.3

Ratings Breakdown

46%

40%

12%

Secondary Ratings

Ease of Use

3.6

Value for money

4.1

Customer support

3.9

Functionality

4.3

John R.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed June 2023

Reporting made easy

It is very useful to create custom reports, KPIs, and visualizations that will fit your needs and the company needs. You can create powerful presentations and send them in various formats, to Management or whoever you need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use. Easy to set up. Allows a lot of datasources, and you can play with the information once you get it

Cons:

Sometimes, it can be dificult to define the sections on te report, based on metrics and single fields.

Reasons for choosing SAP Crystal Reports

We already have a set of reports created on the company.

Verified

Reviewer

Marketing and Advertising

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed August 2024

SAP Crystal Reports- an innovative tool for all your advanced reporting and Analytics

Overall, a great tool for advanced reports with complex commands

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

a. Excellent dashboard with inbuild AI coding language b. Based on python language and solid UI/UX design c. Securely linked with other tools like SAP ABAP, Tableau and google workspace d. Ample amount of storage space with Realtime tracking e. AI enabled automation available which makes your report effective and customized

Cons:

a. Way too expensive for unlimited access license, not right for small-med enterprises b. API integration with non google support tools are a bit problematic. It needs inhouse product team to work on.

Reasons for switching to SAP Crystal Reports

Got investment and went global for all the analytics and reporting work. However, the reporting team is based in the UK.

Luca C.

Verified reviewer

Used unspecified for more than 2 years

Review source

Reviewed February 2018

A perfect and particular reporting system

Previously 4

Knowledge on reporting systems and different point of view on several platforms.

Ratings Breakdown

Ease of use

Previously 3

Value for money

Customer support

Previously 4

Functionality

Pros:

Excellent reporting system, highly functional especially when combined with the use of SAP Universities (which are in practice a kind of DWH). I particularly like for his different conception of reporting with the areas subdivided into sections as "groups" that comes out a bit from the concept of a paged sheet but different reasons must be made keeping in mind how the group behaves. Surely one of the best reporting systems. Excellent pixel perfect.

Cons:

Just its peculiarity of having the sections divided and divisible by "groups", makes the drafting of the report a little more complicated, but it is something that is understood and you can easily manage it by working day after day. For the rest I think he has no particular points to the detriment of his duty and does it well.

Richelle H.

Verified reviewer

Information Technology and Services

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed June 2025

Get it DONE with SAP Crystal Reports!

SAP Crystal Reports has helped me tremendously with keeping up with our services time and making sure that I am billing correctly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SAP makes invoicing for clients extremely easy! It also allows you to track time for services rendered extremely easy!

Cons:

Nothing! It is very efficient for what I do within in. Most of all, it is easy to use and easy to understand.

Verified

Reviewer

Banking

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed March 2025

Crystal Reports is robust yet easy to use

My experience with Crystal Reports has been positive and I keep going back to the product if I ever need to develop reporting and I do not have time to code a new program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Crystal Reports is very friendly for the non programmer. For someone working in the analytics industry and not well versed in programming, this product works very well.

Cons:

Sometimes the groupings can be confusing and the hierarchy of where to put the groups in the report.

Abdelati L.

Verified reviewer

Accounting

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

A great product to use for business and moving forward.!

This product has been working for many years in our company. And as an accounting manager, It is the best in measures and reports.!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This current program that needs no introduction is the most accurate and systematic product for all reports and statistics, as well as the development in our Bussines

Cons:

It is a very advanced and well-known program..!

Austin M.

Verified reviewer

Pharmaceuticals

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed July 2023

Crystal Reports from SAP, your access tool to Data Visualization

We're using SAP Crystal Reports to analyze databases and visualize data, scheduling automatic weekly/monthly/daily reports for managerial roles and even for operators.

Ratings Breakdown

Ease of use

Functionality

Pros:

What I like the most about SAP Crystal Reports is the fine tuning when doing data visualization, it gives you excellent tools to make the task easy and accessible for the end user.I also like the ease of use whenever you're filtering and making use of the reporting tools.The integration with the product was not complex but it had a lot of configuration to be done.

Cons:

I think there are some features that could be improved, like for example database connection and responses, sometimes whenever you're using old databases that have a good response, the tool works flawlessly, but when a connection is refused or problems arise, you do not have a good logging tool to keep track and follow the issue.The integration was not difficult but it was really configuration heavy, I think that works well in favour.

Erue D.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Really effective and professional

This is the traditional reporting tool that is used in many financial organizations. I have used SAP Crystal Reports 12 in my organization. We can design highly formatted reports using this tool. It can connect to multiple data sources such as ODBC, OLE DB etc. We can create reports with different formats such as pdf, csv, txt, xls, etc. We can also create html, xml reports. The price of this tool is also cheap. We can create detailed graphics, instrument panels.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are some written exercises based on SAP Crystal Report that facilitate learning. the integration with the different IDE of development are optimized. it is compatible with the most popular database administrators, MYSQL, SQLSERVER, POSTGRESQL. and more... The designer of Crystal is fantastic, drag and drop add-ons to create your report.

Cons:

I had a lot of problems and spent a lot of time trying to adjust the space between the rows. I hope that in the future, SAP Crytal Report will make it easier. should block the sizes of pre-established and blocked sheets to avoid leaving the margins.

Deepali D.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed August 2018

it makes easy to make reports as its features are very user friendly and easy to understand

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used crystal report with Peoplesoft ERP and with Java also .When I compare crystal report with another report application I found it is much batter because of user friendly features for example there is no need to write manual sql just need to give table mapping it creates sql from itself.It gives option to open report in pdf and excel or in which form client want reports.No need to spend time to write so much code as many logic and feature is already present you just need to drag on your report.For me crystal report is fun with code where you design as per your require but no need take tension behind design.

Cons:

in crystal report it is little bit difficult to do mapping between two different different database's table.if you do also many time it will not give correct data.

Michael G.

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Revolutionized my daily tasks

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Crystal Reports allowed me to streamline my inventory refresh ordering and my custom ordering process into a single automated report. After setting reorder points in for all of my stock items I was able to get instant reports that tell me when I need to order and avoid stock outtages. At the same time each day, I run my report, save it as an excel file and forward to my production facility!

Cons:

Steep learning curve, but it is worth it. There is also a dependency on having good clean source data. Crystal Reports may actually point out some shortcomings in your source data and create more work short term.

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