Review Wave 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Review Wave

4.7

(70)

Pricing

Starting at $299.00 per month

About Review Wave

Review Wave is an online review software that helpshelps dentists, physicians and other medical professionals create patient reviews and gain new patients. Review Wave allows medical practices to automate the process of gaining reviews, build customizable website templates, and use SEO data to help increase visibility online.

Review Wave Screenshots

Review Wave Pricing and Plans

Starting price: $299.00 per month

Free Trial

Free Version

Basic

$299.00

per feature, per month

No plan information available

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Review Wave Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of Review Wave
Activity Dashboard
Alerts/Notifications
Appointment Management
Automated Scheduling
Campaign Management
Communication Management
CRM Integration
Dashboard
Email Reminders
Feedback Management
Messaging
Monitoring
Multi-Location
Negative Feedback Management
Patient Engagement
Ratings/Reviews
Reminders
Response Management
Review Monitoring
Review Notification
Review Request
Scheduling
Sentiment Analysis
Social Sharing
Survey/Poll Management

Review Wave Integrations

ChiroTouch

Integration rated 3.9 from 13 reviews

Genesis Chiropractic Software

Mindbody

Curve Dental

DrChrono

ECLIPSE

See all 21 integrations

Review Wave User Reviews

Overall Rating

4.7

Ratings Breakdown

86%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.6

Heidi J.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Excellent service!

From the beginning, Review Wave has been exceptional. The training was thorough and setup and use has been super easy. Any time there is an issue their customer service always assists us fast and resolves any issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the text prompts for Google Reviews.....it makes it super easy and convenient for patients to review us on Google. Also love the appointment text reminders, it helps reduce no shows.

Cons:

Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.

Reasons for switching to Review Wave

The reviews would not post to Google Reviews, which did not make us visible on the web. We had too many instances of the service not working and appointment reminders not going out.

John B.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Great Product, Great Support, Bet on This Winner

Amazing. Great support, quick availability, help with forms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great support, intuitive interface, integrates into Platinum and website. Also has an app so patients can control their appointments. Appointment reminders go out by email and text from our office phone number that patient's can reply directly to.

Cons:

Dynamic forms are amazing, but tedious to put together. Could be an easier process.

Reasons for choosing Review Wave

SKED lacked some features that ReviewWave had, including the lack of ability to receive texts from people NOT in your database. To SKED's credit, I let them know the reasons I had to leave their platform and they implemented all of the changes I suggested within a few months.

Reasons for switching to Review Wave

Veloy C.

Verified reviewer

Medical Practice

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2024

WATCH OUT! I would NOT use them

I would NOT use Aloha / Review Wave. They are average in effectiveness and terrible at customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Did okay at reaching out to patients for reviews. Texting was the most helpful feature.

Cons:

Most of the reviews were internal reviews for review wave which did not mean anything. Once they left an internal review, most people DID NOT want to go leave a Google review. WATCH OUT FOR CANCELLATION CONTRACTS! I changed EHR contracts and had to pay almost $1000 in cancellation fees when I needed to leave. They require 60 day cancellation. They Do Not Care.

Patrick T.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

Review Wave

We love Review Wave. Our overall experience has been top notch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love Review Wave. Getting the Google reviews has been a great boost our office was needing.

Cons:

There isn’t much I don’t like. It has great function in all aspects.

Reasons for choosing Review Wave

Review Wave fits in with our office software, Genesis.

Reasons for switching to Review Wave

Chirotouch Cloud could not do the things that thought it could.

Jessie M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Review Wave allows us to provide better customer service

We are saving so much time by not having to text appointment reminders to each patient individually. It is so nice to be able to send out group or individual texts. This software also allows us to communicate more effectively with our patients and they don't always want to take the time to call and can just send a text. We also like that we can use the app on our phones to send and receive messages on the go.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very user friendly and has many options to fine tune it to each individual business. It allows for better communication and less missed appointments. They also offer great customer service.

Cons:

The campaigns are a little trickier to use but there are more steps involved.

Reasons for choosing Review Wave

We liked the reviews we read and the many different options that were available for us to use in our business. Not only can we communicate more effectively with patients but also they can leave reviews for us that help build up our business.

Reasons for switching to Review Wave

ChiroTouch was always having glitches and would not always work and did not have as many flexible options to use. Customer service was not as good.

Trish G.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Review Wave Has Transformed Our Practice

Excellent. Highly recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability for patients to self book their own appointments is excellent. Love that we can text from our own phone number. The texting function and appointment reminders are fantastic. Like all of the features and templates for this.

Cons:

I do not like the email formatting. The version that we have is not very user friendly and the emails don;t look all that great.

Reasons for choosing Review Wave

I don't recall all of the other systems I looked at but it was a few and it took several months to review and vet each one. The great reviews along with the no obligation trial convinced me to try Review Wave. The customer service was incredible and I loved it right away.

Reasons for switching to Review Wave

Needed to be able to allow patients to book appointments online and text patients and prospects.

Jessica M.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2022

Great support software

Great service to use at the time when we needed it, and would go back if we ever had a need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration with our system at the time was wonderful and streamlined our work flow.

Cons:

When we switched to CT Cloud, some things were not integrated well or became extra things we no longer needed.

Reasons for switching to Review Wave

CT came out with their Cloud based wesite which included a lot of the RW features we were paying extra for.

Kristina T.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Fantastic Program

We've had a great experience with Review Wave!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Review Wave has helped our team stay in touch with our patients in real time.

Cons:

It would be nice to be able to filter the messages a little different to make it easier for team members to find read messages, etc.

Reasons for switching to Review Wave

Wasn't really happy with the interaction of ZingIt

Chris D.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

The Campaign Communication Juggernaut!

Had a great experience with Review Wave. If my current EHR did not have a built in functionality to do what Review Wave does, I would still have it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Review Wave is a reach out campaign juggernaut. The opportunity to connect and re-connect with prospective and current patients is the best I have seen on the market!

Cons:

Review Wave is more expensive, and with more campaign options comes more time needed to set things up. It is mostly user friendly, but can seem complicated.

Amy Q.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Review Wave