BentoBox 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BentoBox

4.5

(29)

Pricing

Starting at $119.00 per month

About BentoBox

BentoBox is a restaurant POS software designed to help businesses design websites, add content, and connect with customers through automated marketing tools. The platform enables managers to host events, manage social media posts and handle online ordering operations using a unified interface.

Administrators can create marketing emails with automated personalization based on customer data. Additionally, BentoBox lets stakeholders integrate the system with several third-party applications including Campaign Monitor, Constant Contact, Mailchimp and ShipStation.

BentoBox Screenshots

BentoBox Pricing and Plans

Starting price: $119.00 per month

Free Trial

Free Version

Basic

$119.00

per feature, per month

No plan information available

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BentoBox Features

Popular features found in Restaurant POS
Delivery Management
Electronic Payments
Inventory Management
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Separate Checks
Table Management
Tips Management
More features of BentoBox
Activity Dashboard
Alerts/Notifications
Auto Update
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
eCommerce Management
Email Marketing
Food Delivery Dispatching
For Restaurants
Gift Card Management
Kitchen/Menu Management
Landing Pages/Web Forms
Live Tracking
Location Tracking
Newsletter Management
Online Store Builder
Order Management
Order Processing
Order Tracking
Payment Processing
Pre-built Templates
Promotions Management
Real Time Editing
Reporting/Analytics
Reporting & Statistics
Restaurant POS
SEO Management
Third-Party Integrations
Transaction History
Website Management

BentoBox Integrations

Google Analytics 360

Instagram

Meta for Business

Twitter/X

ShipStation

Square for Restaurants

See all 14 integrations

BentoBox User Reviews

Overall Rating

4.5

Ratings Breakdown

79%

Secondary Ratings

Ease of Use

4.5

Value for money

4.1

Customer support

4.4

Functionality

4.3

Henry C.

Verified reviewer

Restaurants

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed July 2021

Great if you know what you need and aren't tech-savvy

In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into. Some of the best customer service I've experienced, and certainly the best support for a website builder. You can get a website built and managed for cheaper with another builder like WordPress or Squarespace - but you won't have nearly the support system BentoBox has. Coming from a deep background of building websites, I found the lack of flexibility and customization hindering. But, again, if you don't have deep tech experience on your team, lack of flexibility is a very good thing: less opportunity to mess it up. An important note: BentoBox comes with an array of built-in, restaurant-focused tools in their sites. You can manage and monitor your Yelp profiles, process new leads, start gift cards, etc. BentoBox is ideal for someone who does not have systems in place for managing these. If you already have a CRM, already have a gift card processor, event/reservation management system, etc., you'll end up paying a larger monthly cost for unused tools. I strongly recommend cross-referencing the tools you already have with the tools baked into BentoBox, and gauging the duplicates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably.

Cons:

This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it. But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy.

Karlee T.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Reviewed October 2025

Easy to Use, Great Support

So far, we've had a great experience with BentoBox. My hospitality company transitioned all of our restaurant websites to their platforms and we've been very happy with our experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The solution is affordable, support is quick to respond, we have had a great experience in developing sites as they take our feedback seriously and appropriately. The content management is seamless and easy for our restaurant teams to update & do themselves.

Cons:

Some very small limitations with design but overall the experience has been very positive. I honestly can't say definitively any specific cons.

Reasons for switching to BentoBox

Difficult to use the back end of Webflow. Needed an easy to use solution for the property teams.

Joseph A.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 2 years

Reviewed September 2024

Great response to issues and concerns.

Excellent. Improvements are made always.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Improved menu features.

Cons:

I would like to see more options for displaying menus creatively. Yen (Japanese yen features for online store)

Reasons for switching to BentoBox

Recommendation from another website and their website.

angie R.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2020

Great Service

How much is easier it is to navigate through our website.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.

Cons:

I don't really have anything negative to say about it. Bentobox took over our website a year ago and have helped along the way when i needed it.

Reasons for choosing BentoBox

They talked to us and asked what we wanted in a website and created exactly what we wanted our website to look like.

Lowell F.

Verified reviewer

Restaurants

11-50 employees

Used weekly for more than 2 years

Reviewed May 2025

Bento Box excellent product

Very positive. Excellent customer service. Easy to use product. Staff always available and very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, positive impact on business, excellent customer service. Always available to assist as needed.

Cons:

Nothing. Great product and service. Great customer service. Do not change product. Easy to make changes as needed.

Stephanie B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

BentoBox is excellent!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BentoBox is easy to use and is appealing to the eye. I have enjoyed the ease of use and appearance of the program.

Cons:

I do not have any negative reviews regarding BentoBox. Would buy it again no questions asked! It has met all of my expectations!

Verified

Reviewer

Food & Beverages

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2022

Terrible Customer Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Loved the product and it was so easy to set up.

Cons:

I loved the product and wanted to continue using it. However I was sold the product at one price and billed a much higher price. When I reached out to see what had gone wrong I received without a doubt the most confusing and terrible customer service I've experienced. After over a month I was finally able to cancel my subscription but am still trying to receive refunds for charges incorrectly billed to me. Would highly recommend taking the terrible customer service into account before signing on and saving all email communication just in case.

Stephen M.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

Just Don't Get Involved!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing at all.

Cons:

They really don't do anything for the money. Terrible customer service. Chargebacks are targeted on their online ordering platform.

Reasons for switching to BentoBox

promise of more targeted customer base.

Ariane B.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

Making lives so much easier!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's convenient and saves me a lot of time on my day to day routine

Cons:

I have no complaints about the software.

Chelsea M.

Verified reviewer

Hospitality

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed November 2018

Fabulous New Site

I have loved working with Bento Box. Even after the initial setup, the customer support is superb.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When looking for a new website, I wanted something beautiful that anyone could learn to build/edit. BentBox is a great option because the backend is logical and easy to learn and the finished product is so beautiful.

Cons:

I love this product. No complaints here. I even felt like the company created a work-around for our restaurant-hotel combo.

Showing 1 - 10 of 29 Reviews

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