Book4Time 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Book4Time

4.1

(10)

Pricing

Starting at $7,500.00 per year

About Book4Time

Book4Time is a cloud-based business management solution for spas, fitness centers and wellness centers. Key features include a client portal for online booking, marketing tools, payment processing, inventory and staff management and customer and trend analytics.

Book4Time's appointment booking module allows staff and clients to view available appointment slots in real time. The solution also allows users to create and manage referral incentives, loyalty points, gift cards and spa packages. Users can process payments, collect membership dues and manage loyalty programs.

Additionally, Book4Time offers customer relationship management (CRM), point of sale (POS), up-sell and cross-sell functionalities and supports integration with services such as Guestline, Rapp Collins, bacs, Epicor and more.

Book4Time offers services for a one-time fee that includes support via phone and email.

Book4Time Screenshots

Book4Time Pricing and Plans

Starting price: $7,500.00 per year

Free Trial

Free Version

Basic

$7,500.00

per feature, per year

No plan information available

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Book4Time Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of Book4Time
Activity Dashboard
API
Appointment Management
Appointment Scheduling
Barcode/Ticket Scanning
Calendar Sync
Client Management
Client Portal
Commission Management
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Reports
Discount Management
For Salons and Spas
Gift Card Management
Loyalty Program
Payroll & Commissions
Payroll Management
Performance Metrics
Promotions Management
Real-Time Reporting
Reporting & Statistics
Third-Party Integrations

Book4Time Integrations

Club Automation

NetSuite

Okta

Revinate

Adyen

Elavon

See all 27 integrations

Book4Time User Reviews

Overall Rating

4.1

Ratings Breakdown

40%

50%

10%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.4

Functionality

4.0

Have you used Book4Time and would like to share your experience with others?

Fermin A.

Verified reviewer

Hospital & Health Care

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed December 2018

Booking System Used at My Job

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really enjoy the level of customization you can apply to the entire software. Booking clients is easy and moving them around is as easy as dragging the appointment and dropping it.

Cons:

I don't like that they dont have an actual application for mobile phones.

Vendor Response

Hi Fermin, Thanks for the review, it's always great to hear form our customers and users. Your words confirm that we are providing what our customers are looking for and more. We are constantly adding new features, the tablet app is now live, all up and running and the mobile phones app is on our list. Thanks again! We're happy to have satisfied customers like you.

Replied December 2018

Gabriel F.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Best Spa scheduling software

We have been using it for almost 3 years and have loved it. We like the online booking system, online gift card sales, how easy it is to understand the system and most of all how reliable it is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like that it is cloud based, very reliable (it is always online,) easy to use, fast and very complete

Cons:

it is expensive. Sometimes it is hard to move appointments and make group bookings

Reasons for choosing Book4Time

It is way more reliable and has more features

Reasons for switching to Book4Time

We wanted a cloud based system which could do online bookings among other things

Giovanni P.

Verified reviewer

Hospitality

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed December 2025

One of the best SPA tools

We use it in the hospitality environment. Book4Time is our main tool at the SPA, it is used for scheduling treatment appointments and SPA Retail. I do mostly admin, but also have some user knowledge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a very powerful tool for scheduling and managing appointments. It also has multiple integrations available

Cons:

The POS could be better; it is a little unfriendly, and it depends on a separate software for printing receipts (QZtray)

Flame D.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Buyer Beware

Poor experience. Always back-end development "glitches" - hurting our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to pull reports, easy to collect guest data and input

Cons:

Scheduling, deposits, POS, online booking, and online gift cards are not secure

Reasons for choosing Book4Time

cheaper

Reasons for switching to Book4Time

Moved it to book for time because we needed something more compatible with our other spa services.

Allison W.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Spa Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The setup was great- the Book4Time team was really proactive about setting up conference call/ training times and made it so nice for our team. This software is super versatile- you can use for not only spa but also retail outlets as well. Super user friendly and assistance is always available if you run into a question!

Cons:

I know this is small, but adding a credit card to the guest's profile should be easier- you have to work around this one by scheduling a fake appointment. The customer service team is amazing- always available- but not always consistently knowledgeable about the software amongst all team members. Typically, you will have a rep to help you, which my rep is absolutely amazing. Overall, I would defnintely recommend this software!

Reasons for switching to Book4Time

SpaSoft was not very user friendly and was having software problems- glitching/ system going out randomly.

Vendor Response

Thank you for taking the time to write a review, Allison. We're so happy to have leaders like yourself be power users of Book4Time. We'll provide your feedback to our product team and ensure we're taking these points into consideration as we flesh out our roadmap of enhancements and new features.

Replied May 2020

Verified

Reviewer

Hospitality

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Book4time- The Best Spa Software

We can resolve all inventory related issues with Book4time derived reports, Book4time Cash Register Summary is very helpful in cash & sales audit.Book4time provide option of deriving reports & analysis in excel as well as PDF format within few seconds. My overall experience with Book4time is very much satisfying.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can derive all types of sales Analytical reports, Sales Audit & Finance Reports, even statutory auditors can derive detailed Audit Log Report, Detailed Transactions Reports. It's a user friendly software with option of storing customer data, loyalty programs records, option of loyalty points earning & redemption. You can also register alerts for the customer with their preferences in Book4time. At the same it's a complete billing machine with the option of inventory management, staff management & Product master list.

Cons:

Sometimes you might face Breakdowns in Book4time if your internet connection is weak. We also faced issues with with few features which was successfully resolved by Book4time Support Team.

Reasons for switching to Book4Time

For advanced technology, for the convenience of front desk users, as well as for the customers as we can send instant confirmation of appointments & payment receipts.

Eka P.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Standardization in a group

I love working with Book4Time as the team is really open to any suggestion and with their continues development and support, I am sure that Book4Time will be able to cater their client needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system is very simple and easy to setup. Since it is on cloud, I am able to monitor the system and setup the same standard across the board.

Cons:

In some locations may have some differences, unfortunately we are unable to make the adjustment such as service charge setup.

Verified

Reviewer

Hospitality

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed May 2020

Spa Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the customer service which is always responsive and helpful. I appreciate the consistent updates and improvements.

Cons:

It can be difficult to navigate group bookings and contact with customers.

Melva C.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2020

Feedback

Reports are great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The recent changes are great "Online Intake Form" and mobile app.

Cons:

THE challenges I encounter are with inventory, creating series, and packages.

Reasons for choosing Book4Time

Was mandated

Reasons for switching to Book4Time

Product use by Location Hyatt Regency

Vendor Response

Thank you for taking the time to complete a review, Melva. We value your feedback!

Replied August 2020

Peer M.

Verified reviewer

Hospitality

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed May 2020

Book4Time Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software is hosted on a Cloud solution.

Cons:

Book4Time is not capable of maintaining a ledger to auto post membership revenue and manually redeem gift vouchers against those balance sheet items. Also there is no option to integrate any local booking solution with Book4Time.

Vendor Response

Hi Peer, Thank you so much for taking the time to write a review. We appreciate the recommendation and will share this with our product team as we think about ways of improving our platform.

Replied May 2020

Showing 1 - 10 of 10 Reviews