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Brigade POS

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Brigade POS 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Brigade POS
Brigade POS
5.0
(10)

Pricing

Starting at $99.00 per month

About Brigade POS

Brigade is a cloud-based point of sale (POS) solution designed for small restaurants. It offers reservation management, staff management and service management within a suite.

Brigade’s menu management feature enables users to build their menus by categories that servers can quickly access while taking orders. The staff management functionality enables users to track employee shifts and the number of hours spent on each shift. The solution also allows restaurant management to add multiple numbers of users from multiple roles and job categories.

A key feature of the product is the service management module, which allows users to manage gift cards, orders and table reservations from a single portal. This functionality also allows users to manage separate and split checks, credit card and cash payments.

With the help of dashboards and a reporting module to track and monitor restaurant data, users gain a view of all their restaurant and employee activities. Services are offered on a monthly subscription basis that includes support via email and phone.

Brigade POS Screenshots

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Brigade POS Pricing and Plans

Starting price: $99.00 per month
Free Trial
Free Version

Basic

$99.00

per feature, per month

No plan information available

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    Brigade POS Features

    • Popular features found in Restaurant Management
      Employee Management
      Inventory Management
      Kitchen/Menu Management
      Online Ordering
      Order Entry
      Point of Sale (POS)
      Real-Time Notifications
      Reporting/Analytics
      Sales Reports
      Wait List Management
    • More features of Brigade POS
      Activity Dashboard
      Billing & Invoicing
      Credit Card Processing
      For Restaurants
      Gift Card Management
      Loyalty Program
      Order Management
      Separate Checks
      Split Checks
      Staff Management
      Table Management
      Time Clock
      Tips Management

    Brigade POS User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    4.8

    AA

    Ashton A.

    Verified reviewer

    Restaurants

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed May 2019

    Simple. User Friendly. All I want from a POS.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I've been in the food and beverage industry for 10+ years. I've used every POS out there. Brigade is by far the most reliable, user friendly, and intuitive system. New hires that have never seen this system learn it within a couple hours no problem. The creators are restaurant guys so they know what works and what doesn't. I also like how responsive and helpful the whole team is. I recently requested a custom report that their engineers are building just for my business. What other POS company does that?! I've been a customer for 2+ years and I don't ever plan on using another POS.
    Cons:
    Can't open a tab and give the card back at the bar.

    Read More

    NK

    Nicole K.

    Verified reviewer

    Food & Beverages

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2019

    Great System, Amazing Support!

    5

    The best, going with this system you will not be disappointed!! Best customer service in the industry!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Best platform, easy to use, simple to change and make updates to menu, easy user management, great reports. Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this!
    Cons:
    Nothing - best system I’ve ever used, no questions asked.

    Read More

    NH

    Nick H.

    Used daily for less than 2 years

    Review source

    Reviewed March 2018

    We've been a customer of Brigade POS for over a year and continue to enjoy using their system.

    5

    It improved our customer service, reduced our labor expenses, and reduced our stress levels!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The simplicity is great. I rarely have to train any new employee. They always pick it up right away. Their customer service is outstanding. We don't reach out very often, but when we do they are always responsive and helpful. We've never had any connection issues, bugs, or crashes. Their pricing is extremely reasonable too.
    Cons:
    Our bar can fill up and get extremely busy. The one feature we would like that they don't have (but they said they'll be adding in the future), is the ability to pre authorize a credit card and hand it back to the customer. We have to currently hold onto the credit card.

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    SC

    Steve C.

    Food & Beverages

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed June 2016

    Very Happy New Customer

    5

    I just became a new customer of Brigade POS about a month ago. My employees and I are very happy we switched! Having used Aloha for the last 3 years, I became more and more frustrated with our system. Menu set up was a chore, navigation was not intuitive, and customer service was a joke. Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down. We haven't had 1 issue with Brigade. Their system amazingly doesn't require an internet connection, so when our own crappy AT&T internet went down last week...we were still able to run our restaurant without a hiccup. I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    1. It's reliability. 2. How easy it is to set up and use.
    Cons:
    None so far!

    Read More

    PA

    Phoebe A.

    Verified reviewer

    Food & Beverages

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2019

    It seems too good to be true...but it’s not. They’re that good.

    5

    It is so easy to track things like comps by server, sales by server, and highest and lowest items sold. We pull up Brigade at all of our manager meetings and easily navigate sales and comps to discuss as a team.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I really enjoy the easy user interface (for both employee and employer). As a business owner, though, I most love the system’s backup LTE just in case there’s a snaffoo with our WiFi. There is no data lost at the ease of mind of us and our guests.
    Cons:
    There are some minor things like changing the seat number on an already rang item and splitting checks in odd ways (I.e. 1/3 and 2/3), but customer support are always looking to make it better and listen to our suggestions.

    Read More

    HW

    Heather W.

    Used daily for less than 12 months

    Review source

    Reviewed April 2018

    Customer Service is the best!! Reporting is very easy!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    On the reports end it's the easiest system I have ever used. I know they have my back.
    Cons:
    The printers gave us a little trouble but was able to trouble shoot and had a solution to us in just TWO days. I miss have a "payout" option to keep track of drawer payouts for goods.

    Read More

    AK

    Alexis K.

    Used unspecified for unspecified

    Review source

    Reviewed April 2016

    Only iPad POS That Worked For My 2 Story Restaurant

    5

    We do a lot of covers through out the day and none of the iPad systems we tried in the past cut it for us. There were always issues, my servers were constantly making mistakes, and the support was atrocious. We switched POS systems twice and almost were about to spend $28,000 on Micros until we came across Brigade. I feel like these guys understood my restaurant and took the time to get me setup. I had already purchased all the ipad and printers so they were able to get me up an running in an hour. They even setup my entire menu for me. I wish I found them sooner and saved myself all the wasted time! They are good people and know their stuff.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    TV

    Thomas V.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    This was clearly designed by restauranteurs and is really amazing!

    5

    I've read all the claims and have used a few iPad POS systems. I lost faith until I used Brigade. Clearly designed from the ground up by restauranteurs and is truly intuitive. Not just feature based and false promises, but an actual solution. Best customer service I have experienced to date outside of Zappos. Do yourself a favor and use Brigade Society!

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    EM

    Eva M.

    Used unspecified for unspecified

    Review source

    Reviewed April 2016

    Best Restaurant POS

    5

    These guys just started, but already they are far superior than anything we've ever used. It's obvious this was designed by intelligent restaurant people. Both the front end and back end are so easy to use, that our training time for new servers/managers is minutes. They also solved our previous reliability issues.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    RT

    Ron T.

    Used unspecified for unspecified

    Review source

    Reviewed April 2016

    Fast and Easy

    5

    We've used (and hated) Lavu, Breadcrumb, and Revel. Was extremely frustrated before thankfully finding Brigade. They are friendly, prompt, and most importantly, support a fantastic product. This is the first system that is truly easy to use. Definitely the best option for Full Service restaurants.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    Showing 1 - 10 of 10 Reviews

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