GetSwift 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GetSwift

3.6

(15)

Pricing

Starting at $87.00 per month

About GetSwift

Getswift is a delivery management solution that helps businesses of all sizes streamline operations related to dispatching, routing, status tracking and more. Drivers can utilize a mobile application to update profile information, accept jobs, maintain checklists, receive route details and capture customer eSignatures.

Getswift enables customers to track order status through live GPS tracking and custom ETA SMS alerts. Businesses can send targeted forms to gain feedback from specific or all customers and evaluate performance across operations accordingly. Additionally, it provides scheduling+ tool, which lets supervisors streamline fleet scheduling and payroll processing on a unified platform.

GetSwift comes with an application programming interface (API), which enables businesses to integrate the system with several third-party eCommerce, POS, finance and online ordering solutions. Pricing is available on request and support is extended via live chat and other online measures.

GetSwift Screenshots

GetSwift Pricing and Plans

Starting price: $0.49

Free Trial

Free Version

Basic

$0.49

flat rate

No plan information available

Tier 1

$87.00

flat rate, per month

No plan information available

Tier 2

$240.00

flat rate, per month

No plan information available

Tier 3

$1,000.00

flat rate, per month

No plan information available

Enterprise

Pricing available upon request

No plan information available

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GetSwift Features

Popular features found in Fleet Management
Employee Management
Fuel Management
Geographic Maps
Incident Reporting
Inspection Management
Maintenance Management
Mileage Tracking
Route Optimization
VIN Lookup
Work Order Management
More features of GetSwift
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Barcoding/RFID
Billing & Invoicing
Billing Rate Management
Carrier Management
Cost Tracking
Customer Database
Customer Management
Customer Portal
Customizable Reports
Data Import/Export
Delivery Management
Delivery Tracking
Digital Signature
Dispatch Management
Driver ETA
Driver Management
EDI
Electronic Signature
Emergency Dispatch
Fleet Management
Food Delivery Dispatching
For Courier Services
For Freight Operations
For Restaurants
Geolocation
GPS
Invoice Management
Job Tracking
Labeling
Live Driver Tracking
Live Tracking
Location Tracking
Mobile Alerts
Mobile App
Mobile Signature Capture
Monitoring
Online Ordering
Order Entry
Order Management
Order Tracking
Performance Metrics
Proof of Delivery
QuickBooks Integration
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Route Management
Routing
Scheduling
Self Service Portal
SMS Messaging
Status Tracking
Surveys & Feedback
Territory Management
Third-Party Integrations
Transportation Management

GetSwift Integrations

Wix

WooCommerce

GloriaFood

Zapier

Trello

Foodics

See all 17 integrations

GetSwift User Reviews

Overall Rating

3.6

Ratings Breakdown

47%

20%

13%

Secondary Ratings

Ease of Use

3.8

Value for money

3.8

Customer support

3.3

Functionality

3.5

Verified

Reviewer

Investment Management

2-10 employees

Used daily for free trial

Review source

Reviewed May 2018

Quick and Accurate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tracking is on point and very reliable!! I tried the free trial and now i'm hooked. I had no issues and would recommend to a friend.

Cons:

I wish that more restaurants were on the app as I'd prefer to use this one over UberEats or Grubhub because they're not as accurate or no tracking.

Max C.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Fleet management/logistics

It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.

Cons:

No breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We're a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van's so we're not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.

Jane J.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Gone downhill

We are looking into other software and will likely change soon despite the huge hassle. We would not recommend this company to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GetSwift USED to be great and we loved the low price and the fact it had everything we needed.

Cons:

It stopped working several months ago, despite numerous tickets and inquires to this day the product has not been fixed and we are still being billed for deliveries despite the system being almost unusable and angering our customers with incorrect ETAs to the point it is impacting our operations.

Courtney W.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

GetSwift is amazing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GetSwift helps us navigate all the logistics of our business on a daily basis. We love that we can send our team personalized details about every customer we serve!

Cons:

I would love to be able to customize the questions that are sent to clients after each delivery.

Reasons for switching to GetSwift

Google Calendar was not a good way to navigate complex logistics.

Vendor Response

Thank you so much for the great review, Courtney. We appreciate you taking the time to do so and also sharing your suggestions for improvement.

Replied August 2019

Jeff v.

Verified reviewer

Fishery

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

Adding a Asset Manager (Item stoarge) + (bar code Scanner)

Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the software guys great work! It would be amazing if you could integrate a bar code scanner and an Item inventory section. For most drops that we use there's a asset item hand over. Would be amazing to track those through GetSwift instead of a separate system

Cons:

Built in Asset Manager type of item capture, bar code scanner

Reasons for choosing GetSwift

Good service, great programming

Vendor Response

Hi Jeff. We appreciate the review and especially the feedback as we are always looking to improve our software.

Replied August 2019

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed October 2017

Won't return my money just because i don't want to work with them anymore!!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I liked the way this company came up with a simple and elegant way of tracking delivery drivers. I used them for almost 1.5 years. But it just went downhill since they got listed on ASX.

Cons:

I found a cheaper and better alternative to getswift and this didn't suit them. I stopped using their services at the end of September and I forgot to cancel the direct debit which was set up to automatically recharge my account as a wallet. They charged my account in October. I asked them to refund the money and got this reply "Sorry, no credit will be issued because you've changed your business processes. Regards Sue" You gotta be kidding me.. You guys are listed on ASX And you want to take my $100 just because I have found a better solution. Just ridiculous

Verified

Reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2020

Terrible platform

Will not recommend to anyone else. It might be cheap but don't let that fool you cause you will stress your mind out from using this.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of posting a job and tracking deliveries and drivers.

Cons:

Misleading and hard to understand it's functions so much so that the support team doesn't know much on how to resolve certain issues. Tech is basic and has a lot of bugs that hides the delivery fee, date and time and there's lack in it. The most frustrating about it is how the support team were unsure about the platform itself.

Reasons for choosing GetSwift

It's pricing model

Gerry C.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

GetSwift Review

The ease of updating customers the status of their shipments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how the software notifies the customers the statuses of their shipment.

Cons:

I like least that you're only able to add one email address into jobs and there isn't a multi-stop function. Also, the maps for tracking a shipment doesn't update quickly enough, which delays the ETA compared to the actual time.

Reasons for choosing GetSwift

Cost

Vendor Response

Gerry, we appreciate you taking the time to leave us a review. We are always looking for ways to improve the software and suggestions like yours make a big difference.

Replied August 2019

Cheryl M.

Verified reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

FeedBack

I no longer have to find the driver and find out what happened to the signed packing slip, which is time consuming.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to prove a delivery was made without leaving my desk, this helps me with debt collection.

Cons:

I cannot go back and retrieve an old proof of delivery for an unpaid invoice. I wish i could access the archive feature if there is one.

Brett R.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2018

Super Buggy app with great potential.

Ratings Breakdown

Ease of use

Functionality

Pros:

I've been using this for Eat24 delivers, I like many of the features and integration options, but the app crashes constantly and will not send me notifications like ubereats or grubhub when it runs in the background.

Cons:

Poor notifications, doesn't work on Android 8, constantly signs me off link and disconnects from the serve, I also cannot view past orders unless I'm online.

Showing 1 - 10 of 15 Reviews

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