Thrive 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Thrive

3.6

(21)

Pricing

Starting at $75.00 per month

About Thrive

Thrive is a point-of-sale (POS) solution by Granbury Solutions that helps streamline operations, customer management, online ordering and restaurant marketing. It includes modules for delivery, online ordering, customer loyalty marketing and enterprise reporting.

Thrive's mobile app allows customers to place their orders and claim loyalty awards. Other features include checkout with on-screen cart pop out for review, address validation and stored payment functionality.

While Thrive is suited for multiple food service businesses including fast casual, quick-service and full-service restaurants, bars, pubs and cafes, Thrive was built around the unique needs of pizzerias.

Multiple software packages available - buy only what you need and pay for nothing you don't. Support packages available.

Thrive Screenshots

Thrive Pricing and Plans

Starting price: $75.00 per month

Free Trial

Free Version

Thrive Signature

$179.00

flat rate, per month

Plan includes:

2 Terminals*
Delivery
Online Backup & Remote Access
Technical Phone Support & Software Updates
Thrive Online Ordering
Thrive Point-of-Sale for

Thrive Select

$379.00

flat rate, per month

Plan includes:

Delivery
Online Backup & Remote Access
Technical Phone Support & Software Updates
Thrive Online Ordering
Thrive Point-of-Sale for 2 Terminals + 3 Business Building Features of Your Choice.*

Business Building Features

$75.00

flat rate, per month

Plan includes:

Drive App
Table Service
Third-Party Integration
Thrive App
Thrive Automated Loyalty
Unlimited Terminals

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Thrive Features

Popular features found in Restaurant POS
Delivery Management
Electronic Payments
Inventory Management
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Separate Checks
Table Management
Tips Management
More features of Thrive
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Barcode/Ticket Scanning
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Reports
Delivery Tracking
Discount Management
Dispatch Management
Email Marketing
Employee Management
Food Delivery Dispatching
For Restaurants
Geographic Maps
Geolocation
Gift Card Management
Inventory Tracking
Kitchen/Menu Management
Live Tracking
Location Tracking
Mobile Alerts
Mobile App
Offline Access
Order Management
Order Processing
Point of Sale (POS)
Point of Sale (POS) Integration
Promotions Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Routing
Sales Reports
Sales Trend Analysis
SMS Messaging
Split Checks
Stock Management
Third-Party Integrations
Transaction History

Thrive Integrations

Chowly

DoorDash for Merchants

KickFin

Thrive User Reviews

Overall Rating

3.6

Ratings Breakdown

29%

33%

19%

10%

Secondary Ratings

Ease of Use

3.6

Value for money

3.5

Customer support

3.7

Functionality

3.5

Jake C.

Verified reviewer

Internet

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed December 2019

Excellent POS Software

Overall very excellent piece of software that suits our needs perfectly!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

-Allows for a lot of reporting that alternatives did not allow -Easy to onboard new users, overall very simple to use, which is great for a business where onboarding new employees is fairly regular -Support is timely and effective

Cons:

Had a couple minor reporting issues that required us to use some workarounds, but we were able to get what we needed in the end. Just required a little bit of "expertise" w/ the software. Hopefully support will see our emails and remedy the issue so nobody else has to "figure it out" on their own like we did, although it isn't the worst thing in the world.

Alan w.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Thrive POS

I would recommend Thrive POS to anyone opening an independent pizza shop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very functional for a Pizza place. Great Delivery program, online ordering platform, and it's easy to train new employees on how to use it.

Cons:

There are constantly issues that take too long to resolve.

Reasons for switching to Thrive

Aloha does not have a great delivery platform.

Vendor Response

Hello there, Alan. First, thank you for your thoughtful comments! At THR!VE, we take feedback from customers very seriously. While we take great pride in our advanced point-of-sale system, we understand that everything can be improved. Except for duct tape, which is magic and deserves its own holiday. Rest assured we take your input to heart and are working hard every day to improve resolution times. In the meantime, feel free to reach out to your account manager, Jacob, if you need anything else. jestrello@thrivepos.com

Replied August 2019

Ryan B.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2023

Not but bad sales tactics make it horrifying

Absolutely miserable, I would consider every one from the salesman to the [sensitive content hidden] sketchy and dishonest.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very goui friendly the online walk throughs

Cons:

[sensitive content hidden] telling us that the call center feature and drive app was no charge and then sending me a huge bill later. They promise great innovation but every new feature has a charge i don’t understand why im paying a monthly bill when they want to charge me more for every feature or hide costs.

Reasons for choosing Thrive

Price and promises of innovation that we didn’t know came at a price.

Reasons for switching to Thrive

False promises from thrive. I should’ve stayed

Glenn S.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Thrive POS

The business problems we are solving is getting the reports that we need to make informed decisions on our business. The software makes training new employees easier and faster that the old days of Vitalink. We still need priorities to be made on solving the reporting issues I described before. And selling Add-on products that work properly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Compared to what we were using, this software allowed us to do reporting we couldn't do before, and it is easy to teach new users to operate quickly.

Cons:

Reporting is inaccurate, Daily summary report - numbers do not add up correctly and Thrive has not been able to explain how the numbers are calculated. Payroll reports- hours not reporting accurately causing us to overpay employees at times and employee confidence of being paid correctly has diminished. Tax Summary report - not reporting accurate numbers which has caused us major problems with under reporting taxes due resulting in penalties from the State. Time slips - the print outs when an employee clocks out sometimes prints there entire shift was in Overtime when it wasn't...printing error. Once again employee confidence is low on whether they are being paid accurately. Updates have not corrected this issue. We also would like the add-on software to work correctly: 1- Thrive online-order fail rate over 55%, please correct this so we can use it instead of 3rd party software. 2- Inventory software doesn't work either

Reasons for choosing Thrive

Other store owners were working with this product and Vitalink was discontinuing support for the software.

Reasons for switching to Thrive

Vitalink was a terrible product !!

Vendor Response

Hi there Glenn! We are so glad you took the time to rate our system. Thanks to your feedback, we've taken note of areas where we can improve. When we set out to create a user-friendly, scalable, and functional point-of-sale system we knew that it would be as challenging as running a marathon wearing scuba flippers. Even so, we are committed to resolving the specific issues you reported and will be in touch soon.

Replied August 2019

jay p.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Thrive review

Overall it is a very good system,looked at others and I would still say Thrive is better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use for both front and back of house user

Cons:

Bugs keep appearing on it.But they get on it rightWay

Reasons for choosing Thrive

It is very well thought out

Rod B.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Good Over All But Co Struggles with Priorities of Managing its Bugs

Very Good. Support is great. They have a hard job and seem to not feel much resolve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

integration of online and that it gets caller ID and tracks customer history

Cons:

No on the Fly customer edits or adding?(merging of 2 phone numbers)

Reasons for choosing Thrive

integration of online and focus around delivery mapping for drivers dispatch

Vendor Response

Hi Rod! Thank you so much for taking the time to share your experience with Thrive Pizza Point-of-Sale. We're pleased to hear that you are enjoying our online ordering integration, caller ID, and easy customer order recall/reo-order features! I've passed along your concerns to our professional services, support, and development teams for review. We work around the clock to create new features and tools to meet the requests of our customers!

Replied September 2021

Charles F.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Run from this company

The trainer left us high and dry to fend for ourselves with the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not much after getting off to such a bad start with trainer.

Cons:

Training guy sucked. The software had none of what we sent to have on our system

Reasons for choosing Thrive

Price. And I should have spent the extra $8,000 on the other company. My mistake!!!!!

Vendor Response

We sincerely apologize that this negative install situation slipped through the cracks. The Thrive representative who managed your installation and training is no longer with our organization, and we again apologize that we were not aware enough of how much of an impact this had on you and your business. We are diligently researching the records we have on your account, and we would love the opportunity to make this right. We know how much dedication it requires to run your restaurant, and we always want to contribute to your success. A Thrive representative will be contacting you this week, so please be on the lookout for those follow-up calls and emails. Thank you for leaving a review with such honest feedback - and bringing this to our attention, ultimately helping us be better for you and all of our customers.

Replied August 2019

Scott C.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Owner

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Online order loyalty program, inventory

Cons:

Customer service can be slow,wanted to up grade

Ryan S.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

It's ok, but a little behind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support was reasonably helpful.

Cons:

Had this POS System for 2 years and there are still features that I do not know how to use.

Reasons for switching to Thrive

Updated system.

Joe Y.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

Low maintenance software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Works when you need it to. No issues art all

Cons:

nothing, I feel it does exactly what I need it to do for my business

Vendor Response

Hi Joe! Thank you so much for taking the time to share your experience with Thrive Pizza Point-of-Sale! We are glad to hear that our software is meeting the needs of your restaurant business. We are always here to help anytime you need us!

Replied September 2021

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