InTouchPOS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

InTouchPOS

4.0

(9)

Pricing

Starting at $900.00 one time

About InTouchPOS

InTouch POS is a point of sale solution for restaurants including quick service, fine dining, delivery, nightclub, room service and drive through style. The system is customizable and can support many users. It provides users an option of stationary or tablet order stations and the pricing scales with the size of business. The system is compatible with Mac or Windows operating systems and is deployed on the cloud so information can be accessed from multiple devices.

InTouch POS offers features such as inventory management, customer management, retail accounting, e-commerce, warehouse management and merchandise planning. Users can utilize the system's digital menu that can be displayed around the restaurants and can be used to show promotions and paid advertisements. Customized floor plans display and monitor table status and seat guests.

InTouch POS is PCI DSS compliant and integrates with Mercury and Heartland payment systems. Support is offered via phone and email.

InTouchPOS Screenshots

InTouchPOS Pricing and Plans

Starting price: $900.00 one time

Free Trial

Free Version

Basic

$900.00

one time

No plan information available

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InTouchPOS Features

Features of InTouchPOS
Activity Dashboard
API
Credit Card Processing
Customer History
Data Synchronization
Delivery Management
Delivery Tracking
Dispatch Management
Food Delivery Dispatching
For Restaurants
Gift Card Management
Inventory Management
Kitchen/Menu Management
Live Tracking
Loyalty Program
Mobile Access
Mobile App
Online Ordering
Order Management
Order Processing
Order Tracking
Payment Processing
Point of Sale (POS)
Point of Sale (POS) Integration
Remote Access/Control
Reporting/Analytics
Restaurant POS
Routing
Sales Trend Analysis
Separate Checks
Split Checks
Table Management
Tips Management

InTouchPOS Integrations

QuickBooks Online Advanced

InTouchPOS User Reviews

Overall Rating

4.0

Ratings Breakdown

44%

33%

11%

Secondary Ratings

Ease of Use

4.1

Value for money

3.7

Customer support

3.6

Functionality

4.0

Nick M.

Verified reviewer

Restaurants

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

22 Years and Still Happy

We have used In-Touch for 22 years and have been extremely pleased during that time. In-Touch has continually upgraded and added new features, some at our request and some from others. When I look at other POS systems and realize the amount of third-party software I would have to buy to match the features built into In-Touch, it reaffirms our initial decision to use In-Touch and our insistence to stay with them all these years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Set-up and editing is intuitive. Features included in this software keeps me from purchasing third party. Software support team is responsive and efficient.

Cons:

I have no complaints about the software. Everything I have asked for was available or was developed for us.

Reasons for switching to InTouchPOS

In-Touch has a robust delivery module, but also has scheduling and payroll, inventory, online ordering, online party reservation and an Enterprise application that makes all easy to use.

Andrew M.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Second to none POS

20 years, switched to Toast, less than 2 months I switched back to in-touch. Toast looked great on paper, but after using for 2 months the support was horrible from day one, with in-touch you pay for hardware and software up front with no monthly fees. You also have the option to bring your own credit card processing, with other POS the monthly fees just don't make sense long term.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best support, easy to use and by far the cheapest to operate. Toast support was horrendous and they text you a video how to deal with issues. With In-touch the [sensitive content hidden] is actually involved in the day to day operations and would personally call to check on us.

Cons:

I can't think of anything negative to say about In-touch, every time we had an issue their support was right there to fix the problem.

Reasons for choosing InTouchPOS

Toast zero support and way too expensive and you're forced to use their cc processing

Lydia L.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2017

InTouch Review

It's gone down on us before and the customer support stayed on the phone with me for a long time. He was helpful but it was hard to find the problem without them being there in person.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to train new employees. Can adjust prices for specific times with dynamic pricing.

Cons:

It freezes almost every day at 9:30pm. It can be very slow sometimes when we really need it.

Sofia K.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

Finally a POS System that delivers

Truly a pleasant experience. From the sales process, to the set up and installation an easy comfortable process. Very credible and they delivered as they promised all the way. I have used Aloha over the years and was very apprehensive to learn a new product. InTouchPOS made the transition a picnic in the park. Myself and my staff dove into the system and went live on the second day after it was installed. Their installation and training process was beyond excellent and easy. Guess what their support is there every time we need them and that is far in between.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's versatility and user customization abilitues The set up people were incredible in working with me and my husband to customize the system to our needs. The front of the house is so intuitive my staff needs virtually no training. Their endless reporting is way more than an independant chef run restaurant like me would ever use.

Cons:

That I did not discover them earlier than I did.

Reasons for choosing InTouchPOS

The features, their experience and the price were too good true to pass on. The sales process was very credible and pleasant. We just trusted [SENSITIVE CONTENT HIDDEN] our sales person who turned out to be one of the owners of the company later on. What really sealed our decision is their support program and the unlimited lifetime upgrades they offer as part of their support agreements.

Reasons for switching to InTouchPOS

My last system had outlived it's life cycle, we needed to update and move to EMV credit cards and Aloha wanted a ridiculous dollar amount to upgrade us. InTouchPOS had called us a year before and my partner and I inquired. We discovered during the demo that this system had so much more to offer than Aloha did. For almost the same price as it would have cost us to upgrade our old system, we purchased this one and glad we did.

Foad S.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

RVP - North

This system can help you to manage your food and labor cost, proper deployment of employees, manage accounting, review and track sales data and trends in detail, good audit reports. sales forecasting, food preparation and more..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using In touch POS System with 2 major QSR organizations. The system has so much information and analytical reports that every manager, owner can use to better their operation, accounting and cost control.

Cons:

there are times that we needed a report that is tailored to our KPIs and was not available. That beings said, we put in a request and they programmed it for us.

TJ S.

Verified reviewer

Restaurants

201-500 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Works well

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, simple format for back office reporting, easy to use FOH format, integrated well with our payroll system. Customer service is great

Cons:

No complaints. Swapping POS is always a con. Starting from no POS is always easiest. Intouch does its job

Margarete R.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

very user friendly!!!

Ratings Breakdown

Ease of use

Functionality

Pros:

fast loading speed, ability to write notes for everyday activity, clients are well organized accordingly

Cons:

relies on internet connection, limited access to past activities/client notes, wish there'll be more report generation.

Kazem A.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

Worse system ever

They owner is very dishonest he will promise something and will give you a different.And once he has your money you will never hear from him again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing from the of sales to installation,tech support does not exist.

Cons:

It is very difficult to use the most important part which is order taking is not user friendly.

Vendor Response

Dear Mr. Azimi; We are sorry you are experiencing such a hard time with our newly installed System. We pride ourselves with customer service and support. Please give our support team a call at 800-777-8202 we welcome the opportunity to gain your confidence and help you Love InTouch POS like so many other users do. Meantime we will attempt to reach out to you.

Replied January 2019

Linda S.

Used unspecified for unspecified

Review source

Reviewed June 2015

Great Software & Support