Jewel360 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Jewel360

5.0

(2)

Pricing

Pricing available upon request

About Jewel360

Jewel360 is a comprehensive cloud-based point of sale software designed specifically for jewelers. It facilitates the seamless management of both online and in-store business processes, including custom orders, repairs, inventory management, sales reporting, and more. With Jewel360, store supervisors can efficiently track consignment details and manage loyalty programs by offering reward points, gift cards, and other incentives to foster customer loyalty.

Key features include integrated payment processing, which simplifies transactions with secure, streamlined functionality. The inventory management system ensures you can keep track of serialized inventory history and use auto-fill descriptions to maintain organized product catalogs on a centralized platform. Custom orders and repairs are easily managed by adding images to work orders and grouping jobs to optimize service workflows. Email marketing capabilities help engage customers with targeted campaigns and automated text messages, boosting retention and sales. Detailed reporting and analytics provide insights into sales performance, customer behavior, and inventory turnover. Deposit management ensures accurate and timely finan...

Jewel360 Screenshots

Jewel360 Pricing and Plans

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Jewel360 Features

Popular features found in Point of Sale
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location
Order Management
More features of Jewel360
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
Barcode Recognition
Billing & Invoicing
Cash Management
Catalog Management
Commission Management
Consignments
Credit Card Processing
CRM
Customer Database
Customer History
Customer Management
Customizable Reports
Data Import/Export
Data Synchronization
Email Marketing
Employee Management
For Jewelry Stores
For Retail
Inventory Replenishment
Inventory Tracking
Invoice Management
Label Printing
Layaway Management
Loyalty Program
Marketing Automation
Multi-Currency
Multi-Store
Ordering Automation
Payment Processing
Point of Sale (POS)
Price/Margin Management
Pricing Management
Product Catalog
Promotions Management
Purchase Order Management
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Repair Tracking
Reporting & Statistics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Rewards Management
Sales Order Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
Stock Management
Supplier Management
Tagging
Third-Party Integrations
Touch Screen
Transaction History
Vendor Management
Wholesaler Management

Jewel360 Integrations

Clientbook

Jewel360 User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Jewel360 and would like to share your experience with others?

Sagan W.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Move your company into the 21st century with Jewel360

Definitely would recommend the system to anyone who is tired of the poor options in POS systems available to jewelers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Two big things stand out for us. First, customer service. Whenever we have an issue (which, with any POS, you're going to have issues) we can almost immediately get a response from their team. Often with a dedicated person and a phone call that solves our problem. Secondly, we have been able to take our business to the next level using their software. Our website is fully linked to the physical store, and we can check our full system from anywhere. I can be at home and make changes to our website or help employees with sales from home as well. Checking daily totals or showing people our entire lineup from anywhere has become a breeze. Really a great system that's miles easier to use than our previous.

Cons:

We have had issues from time to time with it being a newer system, but even then, they have been very helpful in fixing the issues. So I won't hit them too hard for that

Reasons for choosing Jewel360

Swim is a good POS but not made specifically for jewelry. Whereas Jewel360 is.

Reasons for switching to Jewel360

Poor customer service and a dated system. Plus it always felt they were more interested in taking our money instead of making a better product worth purchasing. I also think holding their updates behind a paywall despicable. I get paying people to update your system, but why does it feel that you make your previous versions get slower and buggier? It's almost like the Edge makes previous versions so much worse, so that you're forced to pay for an update. Then you get the new update and go "what changed?" besides that it functions again. No new functions, poor customer service, and being extorted to buy the new updates makes for a poor overall experience that I do not want to go back to any time soon.

Cynthia J.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Love Jewel360