Ordyx 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ordyx

3.3

(21)

Pricing

Starting at $59.99 per month

About Ordyx

ORDYX is a cloud-based point-of-sale solution designed for small, midsize and large bars and restaurants. Primary features include online ordering, loyalty programs, inventory tracking, time and attendance and delivery management.

Other features include remote printers, SMS alerts, automatic upgrades and remote authorizations. It allows managers to remotely make authorizations, including voids and comps. It offers integration with various property management systems, loyalty systems, beverage control systems, credit card processors and others. These include QuickBooks, HotSchedules, OpenTable, ADP, MailChimp, Authorize.net and Google Maps.

ORDYX is offered in a subscription pricing option. It is compatible with Windows, Mac and Linux operating systems. It also supports iPhone and iPad. Customer support is offered over the phone and via live demos.

Ordyx Screenshots

Ordyx Pricing and Plans

Starting price: $59.99 per month

Free Trial

Free Version

Basic

$59.99

per month

No plan information available

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Ordyx Features

Popular features found in Restaurant Management
Employee Management
Inventory Management
Kitchen/Menu Management
Online Ordering
Order Entry
Point of Sale (POS)
Real-Time Notifications
Reporting/Analytics
Sales Reports
Wait List Management
More features of Ordyx
Access Controls/Permissions
Accounting Integration
Alerts/Notifications
API
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Built-in Accounting
Cash Management
Catering Management
Clock In/Out
Cost Management
CRM
Customer Accounts
Customer History
Customizable Categories
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Management
Delivery Tracking
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Email Management
Front Desk Management
Gift Card Management
Inventory Control
Inventory Tracking
Labor Cost Reporting
Loyalty Program
Menu Planning
Mobile Access
Multi-Location
Multi-Property
Offline Access
Online Booking
Online Payments
Order Management
Payment Processing
Point of Sale (POS) Integration
Purchase Order Management
Purchasing & Receiving
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Recipe Management
Reporting & Statistics
Restaurant POS
Retail Inventory Management
Retail POS
Sales Tax Management
Separate Checks
Single Property
SMS Messaging
Split Checks
Stock Management
Table Management
Third-Party Integrations
Time Clock
Tips Management
Transaction History

Ordyx Integrations

roommaster

RoomKeyPMS

Frontdesk Anywhere

Mailchimp

Marketman

WebRezPro

See all 16 integrations

Ordyx User Reviews

Overall Rating

3.3

Ratings Breakdown

10%

48%

19%

10%

14%

Secondary Ratings

Ease of Use

3.2

Value for money

2.7

Customer support

2.9

Functionality

2.9

Verified

Reviewer

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

We have used Ordyx as our Point of Sales system for the past 3 years at our alehouse and grill.

Much improved over previous system, do recall what it was,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.

Cons:

Wholesale price increases are difficulty to accomplish. Customer service always points the finger at the internet provider first. They make changes without fully explaining what will and has changed, you're up to your own to figure it out or call them.

Vendor Response

Thank you for your review! We appreciate your feedback. At Ordyx we are constantly working on improving our software to provide our customers with the best service.

Replied January 2020

Verified

Reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Good system, but not easy to learn without instruction

Overall, a good program for basic functions. Lack of trained knowledge makes it hard to use efficiently and getting support can be a challenge at times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Generally, it is easy to add items to this system. We use it as our POS and out timekeeping system. The ability to add/edit employees is good.

Cons:

There are several things that I do not like about the system. FIrstly, it is not easy to learn without direct tuition from a trainer at ORDYX. The customer support system seems difficult to navigate and there is not very good immediate response from the team. (not enough of them?) Without better knowledge, it feels difficult to utilize many of the higher end features of this system. In addition, use of remote platforms is difficult, bordering on impossible and getting help in solving the problem is equally difficult.

Vendor Response

Thank you for your review! We appreciate your feedback. At Ordyx we are constantly working on improving our software to provide our customers with the best service.

Replied January 2020

Ben S.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2017

Ordyx is a generally fine software, but a few quirks interfere with it being great.

It interfaces with out hotel software, that's about it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Generally easy to train staff, being able to log in from anywhere to look at reports, generally inexpensive.

Cons:

Ordyx is on the verge of being a great program, but a few quirks make it a very frustrating project at least once a month. * Customer support is severely lacking. Payment issues from Ordyx' end once locked me out of the back end for several days. While some staff tried to help, calls were not returned, commitments to reprogram the menu were ignored, and managers generally didn't help at all. All of the issue was caused by Ordyx, but I never got an apology. * Several issues were beyond tech support's means for 3 days, then another tech would solve it in a moment. Weird side menus that appeared on some items, or the system rearranging menu items at random because of a setting only Ordyx can change, required me to follow up for days before it was resolved. * It would be helpful if tech staff signed names to e-mails, so I know who may be involved with the issue. * Automatic timeout on back end means it's very tough to keep an eye on sales as the day progresses - what should be a 1-button refresh is 30 seconds. * Closing and reopening store is a useless portion of the program - we don't do it, which means many reports just don't work. * No ability to remove tip line from receipts. * Weird phrasing on things (recipes instead of items) makes learning back end confusing.

Joe R.

Used daily for more than 2 years

Review source

Reviewed December 2017

The Support went down the tubes

There are many other options out there so if you need a company that cares about you as a customer then I would not recommend this company. Sad to say they used to but not anymore.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The mobility of accessing the POS from anywhere. They have been receptive to suggestions in the past. They used to be very good at all levels

Cons:

If there is a problem the support is nothing like it used to be they hire inept tech people that sound like you are interrupting the game time and are unwilling to make an effort to help resolve anything. I have been with this company for 3.5 years now paying the monthly fees for 3 locations and in the recent year, the support has gone down to nothing anything like it was before. I think that they maybe grew too fast and lost sight of what keeps customers.

Michael v.

Used daily for more than 2 years

Review source

Reviewed July 2017

Ease of use, provides most features needed and pricing is reasonable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The quickness of transaction entry in a high volume environment and the backend management. Should not have to enter minimum number of words

Cons:

Lack of customized searches in what should be a very flexible database format. Lack of automatic customized report generation on a routine basis. Easy physical inventory entry(barkeep app for example). Lack of feature request form with follow on status.

Vendor Response

Thank you for your review! We appreciate your feedback! At Ordyx we are constantly working on improving our software to provide our customers with the best service.

Replied July 2017

Leandro B.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Ordyx has the power to make you earn less money

If you are lucky they will support you (answering the phone) on weekends, consider a miracle if they can solve your problem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cheap, Super Cheap. Really cheap P O S

Cons:

You get what you paid for... Do you know What I mean?

Reasons for choosing Ordyx

i did not. Was already running

Vendor Response

Hello Leandro, Thank you for your feedback. We apologize for your experience with our solution. We are constantly looking for ways to improve. However, we do not recognize your store name. Please reach out if there is anything that we can assist you with, as we do offer free 24/7 support and unlimited training. Thanks, Team Ordyx

Replied October 2020

Michelle K.

Restaurants

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2017

Don't go with Ordyx

System has major flaws in reporting and we acitvely seeking new POS system. In addition TERRIBLE customer service on all counts. Do not go with this company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

None.

Cons:

Clunky interface, MAJOR reporting error, lack of customer service. In the face of these major issues we were not contacted by management and no effort was made to keep our business.

Vendor Response

Thank you for your review. Your feedback is very important to us as we always want our customers to have a great experience when using our system. We are sorry to hear your experience was inconsistent with what our customers typically are accustomed to and we will take into consideration your feedback for improvement. At Ordyx we work under the idea that we will never be done writing software. Ordyx is constantly evolving as is evidenced by the fact that our software is upgraded every two months. The upgrades include creative suggestions from our customers as well as innovative ideas generated by our staff. If you feel there is functionality missing in Ordyx or if you have a suggestion for a cool new feature, send us an email to suggestions@ordyx.com or click the Suggestions link in the Ordyx back office which you will find towards the top of the screen in every page. Suggestions sent via that email or the link will go directly to our Development Team who will promptly evaluate your request.

Replied May 2017

Joe R.

Used unspecified for unspecified

Review source

Reviewed December 2015

The Best that I have found, and I searched everywhere

Pros : Overall It is a good product. I like the fact that I can see everything on my POS in real time. What my sales are and who is clocked in from anywhere in the world. Another feature that I look at everyday day is what the sales were on the same day last year. This feature is very useful to me because I watch my numbers everyday. It is very easy to update a menu item price or add new items. They have implemented some suggestions and they seem to continually have regular updates that have made improvements. I have used Ordyx for about 18 months now and have never had a system failure, other than user errors that we called in and they helped us fix it fast. Cons: The inventory is not very easy to maintain , It needs to be set up to make it easier to input and update inventory items . The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction. The customer support need some improvement , they have all been nice helpful except that most never identify themselves. I would be an improvement if the would train them all to say something like "Ordyx support this is ______ how can I help you" instead of a very quick "support " that you can not even understand. It has been many months that we have had to call them because we have not had any problems , but in the first few months there was a few calls. Also too much background noise makes it hard to understand them sometimes. Other than that they do a good job and have been open minded to improve. Thank you Ordyx for making my life easier Joe

Ratings Breakdown

Ease of use

Customer support

Vendor Response

We appreciate the feedback and will continue to make improvements on our support process.

Replied December 2015

Matthew F.

Used daily for more than 2 years

Review source

Reviewed July 2017

A couple small things would make it the best POS on the market

It takes some time to learn all the ins and outs but when you have it it's can be very easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Back office reports. Prompt for tab! Mobil Alerts. Adjusting the timeout. The help center/zen desk.

Cons:

The way you have to split tickets. How the happy hours are done. Customers can not do their permissions on their own.

Vendor Response

Thank you for your review! We appreciate your feedback! At Ordyx we are constantly working on improving our software to provide our customers with the best service.

Replied August 2017