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Booket

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Overview
Reviews

Booket 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Booket
Booket
4.9
(16)

Pricing

Pricing available upon request

About Booket

Booket provides a simple and easy-to-use platform, which helps salons control every aspect of business with flexible and customizable bookings, automatic reports, integrations and more. It enables staff members to create customer profiles, process payments, send automated reminders to clients and manage stock.

In addition to a great range of features, Booket also provides robust training to help businesses get started along with 24/7 support. The solution is available for free.

Booket Screenshots

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Booket Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Booket Features

    • Popular features found in Salon
      Calendar Management
      Client Database
      Confirmations/Reminders
      Electronic Payments
      Email Marketing
      Employee Management
      Inventory Management
      Mobile Access
      Multi-Location
      Online Booking
      Point of Sale (POS)
      Recurring Appointments
    • More features of Booket
      Activity Dashboard
      Appointment Scheduling
      Client Management
      Credit Card Processing
      Customer Mobile App
      For Salons and Spas
      Reporting & Statistics
      Transaction History

    Booket Integrations

    FreshBooks
    FreshBooks
    Xero
    Xero
    QuickBooks Online Advanced
    QuickBooks Online Advanced
    Sage Accounting
    Sage Accounting

    Booket User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    88%

    4

    13%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    5.0

    Customer support

    4.9

    Functionality

    4.6

    Cr

    Claire r.

    Verified reviewer

    Health, Wellness and Fitness

    Self-Employed

    Used daily for less than 6 months

    Review source

    Reviewed August 2020

    AMAZING!!!!! GET THIS BOOKING SOFTWARE APP!!

    5

    My customers find this gives them a more personal touch to their appointment. With reminders and confirmations. They can jump to 4 weeks in booking. Shows them in detail their appointment with my number attatched if any problems. I no longer add my titals and write my price taken each day each week. I now click on their app my booket software app does all my takings for me So much quicker. Less brain work. Alot more professional looking to. Mobile looks different but if on a laptop it shows a lot more. Which also looks great at the desk. They get their email confirmation before they even leave its so quick. No nore writing down their appointment on a card. Ni more no shows with dat before text reminder. Great!!!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I find this software booking system so easy yet so in detail with everything it can do. From Split Appointments to buying stock.. I can see my takings from day to day or the whole month, what to expect next month. Storing information on clients and services is so easy. Reminders on texts. Confirmations emails. My clients also love it, they find it easy to find service quick with sections on services. Once you know your way round it which is just 1 screen each click. No multi screens that is too confusing. Adjust appointments. Rebook is simple. Click on appointment to pay at the end finalises your appointment. Customer Service is A****** Everyone needs this! And...... ITS FREE...
    Cons:
    There is nothing I do not like about this. It has everything and more! Freeeeeee!!!!

    Reasons for choosing Booket

    I use their wholesale so it came up as something to try for free. So glad i did...

    Reasons for switching to Booket

    just tried something different.Their Customer Service made me change with how helpful they were and patient with me while they showed me round the software. Was so simple after that. Any issues [SENSITIVE CONTENT HIDDEN] solved it straight away.

    Vendor Response

    Thank you Claire for such an amazing review! We're really glad that Booket has benefitted your salon so much, we really appreciate your support

    Replied August 2020

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    PL

    Peta L.

    Verified reviewer

    Hospitality

    Self-Employed

    Used daily for less than 12 months

    Review source

    Reviewed September 2020

    Booket is great

    5

    Fab from the start.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    it has everything I need, easy to use as im not tech savvy, ability to add in services that can be split, client details, reminder texts to clients, book appointments and easily move or adjust if required, 1or more staff members with own columns, reports etc. The list goes on. They also appreciate feedback and suggestions, they listen and make adjustments.
    Cons:
    The only thing I didn't like was that I could only view one day at a time, but they listen to feedback given and this has now changed so I can view a week at a time.

    Reasons for switching to Booket

    Easier to use, not as expensive and you can chose to get sms reminders if you wish, also access to a wholesalers that i use built in to the system.

    Vendor Response

    Hi Peta, Thank you for such an amazing review! We massively appreciate your feedback as it has helped us to develop new and exciting features that have benefitted all our users.

    Replied September 2020

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    SS

    Steph S.

    Verified reviewer

    Education Management

    51-200 employees

    Used weekly for less than 12 months

    Review source

    Reviewed April 2022

    Makes appointments easy!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    Love the ease of making appointments and having reminders.
    Cons:
    Nothing. It’s great all around. I can’t think of a con.

    Read More

    mG

    michelle G.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2020

    Brilliant Booket

    4

    I love Booket for being able to track daily takings and stylist bookings even when I am not in the business.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    The support made our change over from shortcuts easy and worry free. I like the system because I can see it on my phone 24/7 always able to see accounts and bookings. During the lockdown Booket was extremely helpful in being able to contact our clients database and rebooking their appointments from home!
    Cons:
    I do not like that you can not add a product under a stylist name so we can record the retail purchases by a stylist and create a commission for them. I also do not like that we have to book each client service separately, all after services such as cut and blowdries should be added to colour services on making the booking. The client with online booking can only select one service, our clients complain that they can not make multiple services.

    Reasons for choosing Booket

    N/A

    Reasons for switching to Booket

    I believed in Matt and the Booket system.

    Vendor Response

    Hi Michelle, Thank you for the amazing feedback, we really appreciate your support and are working on bringing you new features to make the Booket experience even better

    Replied August 2020

    Read More

    NC

    Nicola C.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2020

    Brilliant salon booking system

    5

    Booket has made running my salon so much easier. From booking clients. To seeing reports on services and products. And so easy to use. And I love that my clients now get an appointment reminder 24hrs in advance. It has also recently helped in the track and trace system.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ease of use. Can access your diary at any time From your mobile phone. Easy to set up services and products. Easy to set up clients and keep client notes also. It’s great to be able to view their previous appointment details.
    Cons:
    The only function that isn’t so convenient. It that when you access details on your mobile. You can only view one employee column at a time. Where as on laptop you can see all users together. This really is a minor thing. As using on mobile is more for our at home convenience.

    Vendor Response

    Hi Nicola, Thank you for your amazing review! We're glad to hear you love our platform and we do all we can to support your business. With regards to your question about accessing multiple columns on the mobile app, you can do this by tipping the phone into landscape mode, hope that helps

    Replied August 2020

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    CS

    Charlotte S.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2020

    Excellent platform to use

    5

    Really easy to use. Customer services are great. Get straight back to you if you need some help.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It’s so easy to use. It’s great having the flexibility of having it the salon on the computer and on my phone for when I’m not in the salon. The reminder text system is great it has reduced my no shows. It’s really easy to use.
    Cons:
    I have had no problems at all with this system

    Vendor Response

    Hi Charlotte, Thank you, for the brilliant review! We're pleased to hear that the flexibility of the Booket platform works so well for you and that you'd happily recommend us to other salons

    Replied August 2020

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    BE

    Brooke E.

    Verified reviewer

    Leisure, Travel & Tourism

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2020

    Great software

    5

    Fab company! And amazing after sales, always there when you need help! And overall a very handy tool to have!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I love that the software is all linked, not only with clients, but with will send text messages aswell as holding all product info!
    Cons:
    If you book a full head of highlights Oman’s cut and blow dry for example and do it as 1 appointment it only puts in the price of one service! Would be great if they merged the price of both so I didn’t have to work out a different price alternatively

    Vendor Response

    Hi Brooke, thank you for such a great review! We massively value your support and we're glad the Booket system has benefitted your business in such a positive way

    Replied August 2020

    Read More

    Jw

    Jennifer 4 w.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2020

    Amazing highly recomend

    5

    Highly recommend to anyone who can use this! Its changed the ability to work more effient and i believe it has bettered my salon business no end!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use for all staff, can log on phone so booking appointments easier as can do when on the go! Great customer service and help when i needed it and also i can do my accounting all with one app making timing much better. I love how it always updates with new better ways to work it.
    Cons:
    Non its been a god send to my business x

    Vendor Response

    Hi Jennifer, thank you for such an amazing review! We really appreciate your support and will continue to bring you great features

    Replied August 2020

    Read More

    CA

    Chris A.

    Verified reviewer

    Consumer Services

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2020

    The turning point

    4

    Very good and exiting

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I've found this software easy to use and as it develops with our input gets better and better
    Cons:
    Search fields for names is a little hit and miss. And the booking box jumps around but other than that most problems are user ones

    Reasons for choosing Booket

    Free to start and mat the contact was very impressive

    Vendor Response

    Thank you Chris for leaving such a great review! We really appreciate the support of you and your team - the feature requests you've made have been especially helpful for developing the platform

    Replied August 2020

    Read More

    JR

    James R.

    Verified reviewer

    Apparel & Fashion

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed July 2020

    Booket Software

    5

    This booking system has enabled me to keep track of my appointments in real time over multiple devices. It's forecasting and financial tracking data in incredibly useful in helping formulate business strategies.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I've been looking for a booking software for a while and a colleague in the hair and beauty industry recommended Booket to me. I was taken through an informative demonstration on Zoom and decided to use it in my salon. It was easy to set up and train my staff in it's use, it is easy to use and the creators are always open to adding new features and acting on customer feedback. Would definitely recommend.
    Cons:
    With it being relatively new there are some features that I'm waiting for.

    Vendor Response

    Hi James, Thanks for such a brilliant review! We greatly appreciated your feedback and all the fantastic ideas on how we can grow the platform.. we think you'll love the next update

    Replied July 2020

    Read More

    Showing 1 - 10 of 16 Reviews

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