gtechna 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

gtechna

4.4

(18)

Pricing

Starting at CA$100.00 one time

About gtechna

gtechna is a artificial intelligence (AI) and machine learning (ML)-enabled transportation and parking management solution, which helps universities, parking authorities, colleges, municipalities, medical facilities and police departments streamline law enforcement processes. Administrators can monitor officers' activities, visualize causal or correlative relationships and gain visibility into data patterns using heatmaps.

gtechna's Payment Card Industry Data Security Standard (PCI DSS)-compliant online payment system lets citizens view and pay for issued tickets. The centralized dashboard allows operators to display data based on various dimensions including timeline, geography and infraction type. Additionally, its customer portal helps citizens register for visitor and residential permits by providing information such as identification details, proof of residence and more in real-time.

Using gechna's business intelligence (BI) capabilities, parking authorities can track staff performance and share insights with team members. Pricing is available on request and support is extended via email, phone and other online measures.

gtechna Screenshots

gtechna Pricing and Plans

Starting price: CA$100.00 one time

Free Trial

Free Version

Basic

CA$100.00

flat rate, one time

No plan information available

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gtechna Features

Popular features found in Transportation Management
Billing & Invoicing
Customer Management
Dispatch Management
Fleet Management
Live Driver Tracking
Order Management
Real-Time Monitoring
Routing
Scheduling
Shipping Management
More features of gtechna
Appeals Management
Carrier Management
Citation Tracking
EDI
Electronic Tire Chalking
Parking Management
Payment Processing
Permit Management
Ticketing
Tow Management

gtechna User Reviews

Overall Rating

4.4

Ratings Breakdown

44%

50%

Secondary Ratings

Ease of Use

4.1

Value for money

4.2

Customer support

4.2

Functionality

4.2

Diogo M.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2018

GTechna Officer Command Centre is a good parking tickets software

Real time ticket information accessible immediately after ticket is issued

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Real Time connection to central database - Timing feature - Officers able to work offline (in case network connection drops) and system syncs when connection is restored - ability to attach photos, drawings and notes

Cons:

- Reporting is not the best - Requires GTechna services for most configurations and integration - Backoffice poor interface and usability

Vendor Response

Diogo, We appreciate the feedback and this will be shared with our team internally. We aim to constantly improve and your feedback is welcome.

Replied January 2018

Baljinder K.

Verified reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Gtechna product

Gtechna implementation and support staff have provide good support and make good effort whereever possible to improve or troubleshoot product when issues have come up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ticket Issuance, Go mobile fuctionality.

Cons:

Implementation in a hosted environment has some unknowns. Relying on consultant to provide enough details or checks so product can be configured properly is a handicap. Some configuration settings may not be aware of until add a new feature or integration. Initial configurations could not be revised because dependencies or limitation of original setup .

Reasons for choosing gtechna

Other regional municipality was using Gtechna product. Gtechna had Integration with Ticket Tracer system.

Reasons for switching to gtechna

Out of date product or support issues.

John M.

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

GTecha Review

Our overall experience with GTechna is fine. The service works relatively well but there are flaws and there hasn't been much progress in improving the function over the years we've been a customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software works relatively well but is not very user-friendly. A simpler, sleeker back-end look that's more user-friendly would go a long way in reducing the amount of customer support GTechna has to provide.

Cons:

How difficult it is to use for users. It's quite complicated.

Hamza E.

Verified reviewer

Computer & Network Security

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

License Scan

the customer service is number 1, the devis are all stable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, easy to scan and fast result.

Cons:

we use license scan for the police and after scan it gives fast result.

Gwendolyn B.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Parking Management Services

Great company, very responsive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The back office suite is pretty intuitive. I like there there is some flexibility for different business rules

Cons:

There are some areas that need improvement or maybe clarification. System allows for a user to charge for a permit , even if there is no license plate attached.

Reasons for choosing gtechna

We were looking for a company that would be bold in their approach to offer a excellent product that could grow with our operation

Sean V.

Public Safety

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

OfficerMDT and Command Center

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use is very good. Older officers don't have too much trouble learning how to use the program. Very straight forward. Good product testing before deployment. Gtechna has done their homework!

Cons:

Not as user friendly interface and use of Command Center. When entering new bylaws or other information in the TEST platform, there is no way to transfer it fully into the PRODUCTION environment. We must open 2 Windows and copy the information making the task very time consuming. In OfficerMDT, it would be nice to have a search option by article of infraction in our past ticket database.

Philip S.

Government Administration

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2017

Gtechna Officer Android

Officer Android has be a product that PPAP has used for at least 4 years now. We are very please with its operations and functionality. We currently run it on 55 MTWs (Mobile Ticket Writers) paired with a blue tooth printer. GTechna's ability to adapt to business needs and changing market /industry trends have put them at the top of enforcement software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Adaptability and functionality

Cons:

communication with support

Vendor Response

Thanks for the review Philip! Our customer support team has put in place new tools to improve communication and efficiency. We hope these will serve you better.

Replied July 2017

Richard D.

Government Administration

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2017

Satisfied and Impressed in Milwaukee

We are very satisfied with the current state of our gtechna implementation using a combination of N5 Scan ticket issuance devices and Panasonic ToughPads. We are 4 months into the implementation using 65 devices. All deadlines have been met and the implementation team really knows parking. We have asked for many changes including a ticket to tow feature and gtechna has never said they cannot do what we have asked. I believe they actually like the challenges and to be able to prove that their product is capable of doing what we ask. I did not rate the value due to the way our contract is structured through separate contractor.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ease of use, ease of implementation and customizable features.

Cons:

Non at this time

Vendor Response

Hi Richard, Thank you for your review and your business. It is a pleasure working with you and you are correct, we do like a challenge and aim to deliver to the very best of our ability. Don't hesitate to reach out to our team for any need.

Replied August 2017

Ian M.

Law Enforcement

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Overall good

Overall pretty good customer service. I would be honest in saying that tech support takes a little longer than I would wish to resolve issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once software has been figured out by trial and error it is a very useful tool for searching up information.

Cons:

Updates always cause issues. Compatibility with Android is sometimes an issue with live information, which isn't necessarily Gtechna's fault but is still an issue.

Shawn S.

Law Enforcement

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

excellent, great team met our deadlines and product has been problem free

Made our department more efficient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use, set up was smooth and has been used daily for three years, support is easy to get a hold of. product has been working well since we set it up, back end of product is easy to update.

Vendor Response

Thanks Shawn! It has been a pleasure to work with you and your team and we look forward to what the future will bring.

Replied January 2018

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