Descartes Peoplevox 2026: Benefits, Features & Pricing

10/10 - the staff at PVX have been fantastic and I cannot commend them enough. The implementation at first is quite daunting, but once it's setup, it's top-notch!

My experience was a positive one. It was easy to learn and had lots of short cuts available to use. Processing speeds were always very good and inventory control was as accurate as possible.

In one sentence - This has been the worst experience we have had in our business dealings with any vendor period. We cancelled our contract with Peoplevox after spending $20,000AUD in implementation, 9 months of staff training, and prior to even going live. Peoplevox at this point, was incredibly distasteful to deal with, as, at the time of write, we are still receiving monthly invoice, with no reply from every one of their staff ( 7 months on). My strong advice to eCommerce retailers is to look elsewhere for a WMS solution if you want tight functionality to integrate with Magento or Shopify.

Excellent 10/10 I would recommend this business and service to any other business

Peoplevox has an incredibly detailed onboarding process that covers 12 weeks. They look at every tiny detail of your fulfillment operation, the issues, the challenges you have, and how to solve them. We felt that they 100% listened to our needs and understood our challenges whilst onboarding us. We were able to start shipping without any issues on day 1. This is the smoothest deployment of any software we have deployed to date.

The overall system is great, excellent for inventory management which is a necessity for us with complex stock on hand. Reporting made easy. PVX has helped us save thousands in labor expenditures in recent years. Dashboards are excellent to use.

i will say PVX is very helpful,compare to the other WMS,i will suggest PVX to others user

Overall a good and very end-user friendly system. Less usable for admins, and even less so for developers. But it can roll with the punches, has good features, and was quite an easy implementation., as long as you don't need advanced functionality and have some patience when integrating.

Looking for a system to help us reduce the not-fullfillable order rate that we had in our Magento shop, I found Peoplevox; this solution is solely focused on getting the warehouse data accurate and it does a great job. We did not have to change any of our processes but were able to simply improve and cut the not-fulfillable orders by 10 (currently at 0.4%). PVX does a really great job at it. We're running our warehouse of PVX since 1,5 years and are leveraging more and more the features that are built into PVX that weren't fully required by us before, but as they exist, we now can take advantage of it. On the positive side : stability, highly flexible system, expertise in warehouse management, reporting engine, scalability, connector to Magento, Sandbox environment. On the negative side: user documentation, on-boarding when you start from nothing, responsiveness on less important topics, On that last item, I must say that PVX is very efficient when it comes to solve critical issues. But through the strict and rigid Zendesk ticket system, less important topics can take some time to solve. The issues we had during on-boarding came through the fact that we started with absolutely no knowledge about warehouse systems. There are still plenty of features that we are not utilising and that we look forward to. I would recommend it as reliable solution. It's not cheap, but it's worth the cost. Background on us: We are the brand shop of a shoe and accessories brand selling throughout Europe. Main markets are Germany, France and the Netherlands. The warehouse is operated by a team of 5 people, of which one supervisor. PVX is also used by the operations team and product catalogue team. The shop is run on Magento CE1.9

Great.