Hello Health 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Hello Health

4.1

(5)

Pricing

Starting at $49.00 per month

About Hello Health

Hello Health is medical software that offers patient records, patient engagement, telemedicine, medical billing, practice management and revenue management functionalities within a suite. The product caters to primary care and pediatrics practices.

Hello Health features patient charting, which allows users to capture patient details such as patient demographics, notes and medication. The product also features patient scheduling, which allows users to track appointments in a calendar view.

Hello Health features patient portal which allows patients to schedule appointments, renew prescriptions and request lab results. The solution also features telemedicine, which enables providers to connect with their patients remotely using a mobile app.

Hello Health features credit card processing, which allows users to calculate costs of non-covered services and collect automatic payment from the patients. Other features include e-prescribing, population health management and integrated billing.

Hello Health offers one-time licensing pricing. Additional charges apply for training and implementation.

Hello Health Screenshots

Hello Health Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per month

No plan information available

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Hello Health Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Hello Health
Charting
Claims Scrubbing
Drug Reference Database
EDI
Electronic Payments
EMR/EHR
For Family Medicine
HIPAA Compliant
Order Entry
Patient Engagement
Patient Intake
Patient Records Management
Practice Management
Reminders
Revenue Management
Task Management
Telemedicine

Hello Health User Reviews

Overall Rating

4.1

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.1

Value for money

5.0

Customer support

4.2

Functionality

3.4

Have you used Hello Health and would like to share your experience with others?

Deborah O.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Satisfied Physician and Practice Owner

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We transitioned to Hello Health after 7 years using a different EMR platform. Our move was prompted by poor customer support on the part of our prior EMR. The Hello Health staff made our transition as painless as possibly, with on site training for both providers and front desk staff, as well as easy and fast access by phone for trouble shooting after the initial onboarding was complete. Over the years we found the Hello Health staff to be very responsive and always willing to help us to customize the platform to conform with our particular practice needs. Finally, our patients appreciated a more accessible and functional patient portal.

Cons:

The software was not ideal for a women's health practice in terms of tracking shorter term medical complaints and obstetric records. However, the team was very helpful in finding work around solutions that allowed us to use the EMR to our satisfaction

Michael M.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

The EMR fits my small practice well

EMR is definitely a must have to practice medicine today and having a patient portal is a big advantage for me. I cannot say enough about how fast the Hellohealth team has been to respond to any questions from me and my staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This was my third EMR to implement and by far the most intuitive. From day 1 it has been a easy to use tool that gets my job done quickly and accurately. The cost to get started was fractions of other companies and i could use any hardware. The cloud base product is accessible from anywhere and that makes working from home a breeze. The patient portal is user friendly to the patient and keeps us in contact with one another and able to share test results with patients, truly making the health information portable, yet secure

Cons:

Like all software programs there are always computer glitches some days, but he IT team is always available and pick up on the second ring to answer my questions and get me going again. It does not interface with other practices or hospital EMR and i hope that comes someday

Reasons for switching to Hello Health

previous EMR went out of business

Crystal M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

Worse EMR I’ve worked with, people left practice as they could not access patient portal

Worse EMR I’ve ever encountered & I did agency where you would have a different system almost daily.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I got to put a picture of me on my profile really nothing

Cons:

People left practice as pt portal did not work. Have to keep going to multiple users profiles just to schedule, send email. Support is not help, it’s a miracle if the 1 of 2 people who work that answer but nothing is resolved. Give us the pt ID that’s it’s. Freezes up. I’m unable to order labs quest lab corp directly

Jeffrey G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Happy, long-term user

It's been over 10 years on this platform. From ease of use, updates that streamline my patient care abilities and customer service that I use very infrequently but are always super responsive, I plan to retire while still using Hello Health!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the user-friendly platform for both myself, my staff and my patients. I have onboarded several staff members over the years and it takes a day or two to be up and running productively. I have seen very few technology platforms in the industry be so intuitive to practicing docs.

Cons:

As an integrative provider, I hope to see an integration soon with my virtual supplement dispensary. I know that it's being considered for the roadmap though, highlighting Hello Health's commitment to continue to enhance the platform.

Evan W.

Medical Practice

Used unspecified for unspecified

Review source

Reviewed January 2015

EMR Consultant

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Hello Health is ready to use out of the box. They have a business model that actually helps generate more revenue from the practice while sharing a much more involved patient relationship with the provider. Plus, everyone I've worked with there is very friendly.

Cons:

While it is easy to use and intuitive, there is not a whole lot of customizabity. Use of third party applications can help overcome this issue.

Showing 1 - 5 of 5 Reviews