MAPRO 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

MAPRO

4.8

(10)

Pricing

Pricing available upon request

About MAPRO

MAPRO is a property management solution designed to streamline and optimize vacation rental operations. The platform offers a suite of features, including AI-powered guest communication, property maintenance, and financial management. With MAPRO, users can manage multiple properties, gain real-time insights and streamline booking. From reservations and pricing to cleaning schedules and maintenance requests, MAPRO keeps everything accessible.

Homeowners benefit from MAPRO's Owner Portal, which provides access to financial records and property details. The AI-driven guest communication tool, AInbox, provides responses to inquiries while automated messages keep guests informed. MAPRO integrates with travel partners, enabling businesses to list properties on multiple platforms and keep pricing and availability up-to-date in real time.

The maintenance control feature allows you to schedule and track maintenance tasks. MAPRO's automation tools further streamline property management operations from automated payments and smart lock integration to SMS notifications for cleaning and maintenance teams. Its multi-Calendar feature simplifies reservation management across multiple properties...

MAPRO Screenshots

MAPRO Pricing and Plans

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Free Trial

Free Version

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MAPRO Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of MAPRO
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Billing & Invoicing
Booking Management
Built-in Accounting
Calendar Management
Campaign Management
Channel Analytics
Collaboration Tools
Commission Management
Content Management
Credit Card Processing
CRM
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Dynamic Pricing
Electronic Payments
Email Management
Email Templates
Employee Management
Extended Stay
For Vacation Rentals
GDS/OTA Integration
Guest Check-in/Check-out
Guest Communications
Inbox Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Maintenance Management
Mobile Access
Multi-Channel Distribution
Multi-Channel Management
Multi-Location
Multi-Property
Partner Management
Partner Portal
Performance Metrics
Price/Margin Management
Promotions Management
Rate Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Referral Management
Reminders
Reporting/Analytics
Reporting & Statistics
Revenue Management
Reviews Management
Sales Reports
Search/Filter
Short/Long Term Rental
Task Management
Template Management
Third-Party Integrations
User Management
Website Management
Workflow Management

MAPRO User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.7

Have you used MAPRO and would like to share your experience with others?

Debora B.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed December 2023

They are wonderful!

I love them! They are truly the best out of so many out there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mapro has an excellent software. It is easy to work with and it works 100% of the time. I mostly work with the reservations part and it is easy to learn and very self explanatory. I never have issues and working with customer service and sales, you need to have a reliable product and we do with Mapro.

Cons:

I love everything about Mapro, they are always bettering themselves and they are excellent. Their customer support is amazing as well!

Reasons for switching to MAPRO

Because Mapro is truly the best one out there.

Vendor Response

Dear Debora, Thank you for your kind words and support! We're thrilled to hear you're satisfied with our software and customer service. We aim to keep improving for valued customers like you!

Replied January 2024

Marcela D.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

Excellent service and customer care

My overall experience with Mapro is very positive. We practically started using Mapro as soon as they launched the company and we could see how much effort and improvement the [sensitive content hidden] made to make this a special platform for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mapro is very easy to start using, and it has a great customer care team who is always available to help whenever you need them.

Cons:

There is nothing I do not like about Mapro.

Reasons for switching to MAPRO

Ciirus was very difficult to use and the customer service was not great.

Vendor Response

Dear Marcela, Thank you so much for your positive words and loyalty. We're thrilled to know you appreciate our efforts and our customer care team. Thanks for choosing us. Best,

Replied January 2024

Jessica S.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed November 2023

Amazing PMS for operational, but deficient for Resevation Control/integration w/ OTAs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Operation system w/ WO's , alerts, and recurring option

Cons:

Reservation Control/integration w/ OTAs are too deficient and constantly with errors, where we don't have a customer support quick enough to assist, revenue loss is becoming a great concern

Reasons for switching to MAPRO

financial & operation system with liverez was non-existent

Aline R.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2024

The best vacation home system

Mapro helps a lot on my daily tasks with customers and our team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a easy system and their customer service is always available to help

Cons:

In this year, we don’t have any concerts about them, they are always available to help and listening our needs to make a better system.

Reasons for switching to MAPRO

Their customer service took so long to help us when we need it

Vendor Response

Dear Aline, we're delighted to hear that our system enhances your daily tasks and team communication. Your feedback greatly contributes to making our services even better. Thanks for sharing your experience with us!

Replied January 2024

Diego E.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Reviewed November 2023

The best management software available on the market

It has been great, not only the software but also the customer service. All 5 stars

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, friendly interface and professional team

Cons:

So far Mapro has checked every box that my business needs.

Reasons for switching to MAPRO

Referral from a property manager that was already using Mapro

Kathleen B.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Reviewed November 2023

Kathleen's review

An incredible experience with their features, customer service, features development. What makes me feel the most confident and well with MAPRO is that the team is always there helping and doing their best.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The costumer service is completely amazing, the whole team is always there anytime we need, doing their best to help us.

Cons:

Just the calendar function some time ago, but today it is amazing, works properly and it is faster.

Vendor Response

Dear Kathleen, thank you for your kind review! We are thrilled to hear about your positive experience with our team and the improvements made to the calendar function. Your support means a lot to us!

Replied January 2024

Michelle B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed December 2023

Complete system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support is wonderful! and the system is the most complete of all that I have tested on the market...

Cons:

It's part of the process and we understand, but some bugs in the system or some information that isn't yet 100% is what I would say. I think there should be a mobile version too! Using the system via the web on your cell phone is very bad...lol I know the system is for managing vacation home properties, but a more complete financial module would be great for a management company. It would help a lot in complete management.

Vendor Response

Dear Michelle, we appreciate your constructive feedback! We're delighted you find our support helpful and the system comprehensive. Thanks for your suggestions regarding the mobile version and financial module. We'll take these into consideration.

Replied January 2024

John T.

Verified reviewer

Commercial Real Estate

2-10 employees

Used daily for less than 6 months

Reviewed November 2023

Five Stars Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer support and great value for the cost. Makes it much easier to control cleaning schedules and share finances and occupation with owners. If you engage in using all the tools the platform offers, it makes a breeze to manage multiple properties.

Cons:

The downside for me is that besides all the calculations being accurate and reflecting the data from the booking websites it is not very intuitive to make sense of how it is presented on the reservation summary. What is being charged from the guest, what is tax and what is our commission. But a little thinking gets you trough it.

Dante R.

Verified reviewer

Financial Services

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed November 2023

FIVE STARS!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Mapro is reliable and strong. Great for my industry!

Cons:

Nothing to be considered. I really like and recommend MAPRO for all my Property Management Clients.

Vendor Response

Dear Dante, Thank you for your positive feedback and recommendations. We're delighted to hear about your satisfaction with our product. Best, MAPRO Team

Replied January 2024

Cheliz P.

Verified reviewer

Environmental Services

Self-Employed

Used weekly for less than 6 months

Reviewed November 2023

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