SmartField is a web-based platform with a flexible suite of field service solutions. Both commercial and residential field service providers can utilize the system for GPS tracking, scheduling, dispatch, contact management, billing, invoicing, work order management, and inventory management.
Other features include a tool that recommends upsell opportunities based on work orders, a branded customer self-help portal, recurring contract management, rule-based scheduling, mobile timesheets, mobile customer app, self-serve reservation availability, and text reminders.
In addition to tracking inventory and materials, SmartField offers vehicle management functions like parts maintenance notifications, transmission and engine warranty and maintenance history, and an equipment asset manager.
SmartField is typically recommended to companies with ten or more employees. Technicians can access the system from any Internet-connected device and work disconnected via mobile. SmartField offers integration with Quickbooks, Sage, Oracle, SAP, Google Glass, Ericsson, and others. Many companies have implemented the system in 30 days or less.