Advantage Anywhere, created by Genesis Global Solutions, is a customer relationship management system for any size business in a variety of industries. It offers marketing and sales automation, customer service and support, and more. It’s also mobile and tablet compatible, so it can be accessed from anywhere. Advantage Anywhere can be configured and set up without any external hardware or IT expertise. Reporting is built in, so no third parties are necessary.
Advantage Anywhere lets the user set up communication with their website visitors instantly. It has features to set tasks for each employee or agent to follow up on a lead with relevant and unique information based on their inquiries. Customized emails, letters, calls, and more can be sent to prospects in order to keep them engaged and ensure timely, helpful correspondence. Advantage has a support team and online knowledge base to answer questions and provide ongoing training.