Beyond ARM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Beyond ARM

4.2

(39)

Pricing

Starting at $1,500.00 per month

About Beyond ARM

Beyond ARM is a cloud-based and on-premise debt collection software for businesses of all sizes. It is suitable for Accounts Receivable Management (ARM), financial services, government, health care, legal, consumer lending and commercial lending companies. Primary features include Accounts Receivable Management (ARM), predictive dialling, credit/risk scoring, reporting and analytics.

It helps companies reduce the debt collection time and increase customer receivables. Other features include e-signatures, e-payment processing, secure AR/debitor communication, collection agency client communication, bill and document presentment.

Beyond ARM allows business managers and staff to manage the accounts receivables, define on screen design and action workflow of the system. It offers integration with QwikDial, CompuMail, FocusOne, RevSpring, LexisNexis and others. The QwikDial integration provides users an inbound IVR with predictive and messaging dialing solutions. It offers support via email and over a phone.

Beyond ARM Screenshots

Beyond ARM Pricing and Plans

Starting price: $1,500.00 per month

Free Trial

Free Version

Basic

$1,500.00

per month

No plan information available

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Beyond ARM Features

Popular features found in Accounts Receivable
Accounting
ACH Payment Processing
Bank Reconciliation
Check Processing
Expense Tracking
General Ledger
Invoice Processing
Online Payments
Partial Payments
Recurring/Subscription Billing
More features of Beyond ARM
Accounting Integration
Auto-Dialer
Automated Notices
Billing & Invoicing
Borrower Management
Business Process Automation
Callback Scheduling
Client Management
Collection Agencies
Commission Management
Compliance Management
Contact Management
Credit Card Processing
Credit Reporting
Customizable Reports
Data Import/Export
Data Security
Email Templates
Historical Reporting
In-House Collections
Multiple User Accounts
Overpayment Processing
Payment Collection
Payment Plans
Receipt Management
Receivables Ledger
Risk Assessment
Self Service Portal
Third-Party Integrations
Transaction Management

Beyond ARM Integrations

QwikDial

Beyond ARM User Reviews

Overall Rating

4.2

Ratings Breakdown

44%

Secondary Ratings

Ease of Use

4.1

Value for money

4.2

Customer support

4.4

Functionality

4.2

chris p.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Great Staff and Company

Been with Dakcs/Beyond since 2000, plan to be with them for another 20 years!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly i like the helpful staff, they become like extended Family

Cons:

I would like to see them partner with more vendors, rather than try to create new products from the ground up.

Reasons for choosing Beyond ARM

We know the product and the people, weren't looking to switch just wanted to see what else was out there.

MEGAN D.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

Fantastic Team

Working with the team over at Dakcs/ Beyond has been a fantastic experience. I have been through a few system conversions in my day and by far this had been the least painful. Shout out to [sensitive content hidden] they were all fantastic and made this process much less painful than it could have been. The support they provided has been unmatched.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think Beyond has a lot of capabilities and is an overall user firendly system. I found the entire team to be fantastic to work with from implementation to customs and support. We have an interesting work flow and are in a different line of business then they are more familiar with working with on a regular basis The team was always great with offering support and coming up with great solutions to tackle our many requests and possible issues we faced. Having the customer success team here for our implentation week was great in ensuring our transition was a successful one. Everyone at Dakcs has been fantastic to deal with.

Cons:

I think one of the challenges we ran in to was due to our line of business and work flow in getting some things to work most effeciently for us like our internal letter process(s). Due to how we have chosen to work accounts through the project ques it is a bit harder to track employee productivity but we are also newer to the system so there is likely something we can figure out.

Reasons for choosing Beyond ARM

Customer Support, East of use and reporting capability

Reasons for switching to Beyond ARM

Lack of customer support. Our former product was being phased out and the support was sub par for the most part there.

Diane A.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

beyond and sting review

[SENSITIVE CONTENT HIDDEN] is the best in support.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

the product User friendly for collectors.

Cons:

the lack of stability and follow up is there biggest down fall.

Katharine C.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Solid Account Management System

Overall I highly recommend using the Beyond ARM. Once you know the system there are so many possibilities on customizing to your specifics needs and preferences, including many automation options to save your company time and money.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Versatility and innovation - Beyond is a program that is highly customizable, as long as you have some tech/coding knowledge or are willing to learn it.

Cons:

It takes a lot of knowledge of the system to troubleshoot. There are a lot of little things that can be accidentally done or not done, then you need to know what possible fields cause certain affects.

Brad B.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2018

Good experience and relationship working with DAKCS.

The ability to target those accounts that are most collectible and get them over to my collectors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been working with DAKCS Software Systems for the past 23 years and have really enjoyed the relationship that we have developed. With all the challenges that we, as a collection industry, face it is imperative that you partner with a company that is willing to work hand in hand. DAKCS has always been there to help navigate this very rocky road.

Cons:

Need to have yearly conferences. They started having them last year and I really enjoyed the layout.

Kelly P.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed February 2018

We have been with DAKCS software since 1987 and have used Beyond for as long as it has been around.

It allows us to take away a lot of the decisions from the collectors. We can make decisions based on 100s of pieces of information in the account. This makes compliance and client satisfaction a breeze!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our top 3 favorites are, ease of training for new hires, the data vault, and triggered actions. These three things makes the collection process run more smoothly and increases our bottom line.

Cons:

Update flaws, occasionally when an update comes out it breaks something that worked fine before. DAKCS support team is always quick to make a patch.

Verified

Reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Great partnership

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has alot of good processes and capabilities

Cons:

The only thing I can think of is like most software you do not know the full functionality and everything that is available outside of daily functions until you come accross a situation that brings it to light. When this situation occurs someone from the support team has been able to walk us through it and give us instruction on how to work.

JW B.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2018

We have relied on DAKCS to fuel our success since 1983.

Use them to streamline our account flow and maximize our productivity in our collection agency. They serve as a one, major vendor for all of out technology needs in this space.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DAKCS staff is always willing to listen to our issues and help us a find a long term solution to make us a better company.