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Epay Manager

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Overview

Epay Manager 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Epay Manager
Epay Manager
4.7
(14)

Pricing

Pricing available upon request

About Epay Manager

Epay Manager Powered by OTR Solutions is a web-based back-office automation and carrier payments and billing platform designed specifically for the transportation industry. Epay helps freight brokers reduce costs and increase efficiencies of their back-office operations with innovative solutions while providing a new level of transparency to carrier, factor, and shipper partners in a real-time invoice management portal.

With Epay’s proactive Audit Proof Invoicing system, the carrier invoice is autogenerated using the broker’s TMS data as the single source of truth. Epay is currently integrated with most leading brokerage TMS platforms such as McLeod, Aljex, TAI, TMW, and more. It is also integrated with onboarding services like RMIS, MyCarrier Packets and Highway.

Once the invoice is created by the broker, the system notifies and solicits documents from the carrier or factor. It also requests the carrier or factor to agree to or dispute the invoice amount. The broker’s back-office team receives an alert when the delivery documents are matched and the invoice is accepted. Once the broker approves the transaction for payment, an ACH is scheduled automatically on the date the...

invoice is due. Disputes are handled in-platform with full transparency to both parties, with communication stored in the centralized platform, eliminating disjointed communication and short payments. Once resolved, any rate changes to the AP record can be automatically applied to the corresponding AR record, for error-free billing with your shipper. All changes are automatically updated to the broker’s TMS, removing chances for human error. This centralized AP and AR management approach is one of the key benefits of Epay’s platform for brokers. Other key features of Epay include document imaging, quick pay discounting, and custom programming. Epay was founded in 2003 and acquired by OTR Solutions in 2024. The acquisition combines Epay’s revolutionary approach to carrier relationship, invoice, and payments management with OTR’s robust working capital and suite of logistics-focused fintech products.

Epay Manager Screenshots

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Epay Manager Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Epay Manager Features

    • Popular features found in Billing and Invoicing
      Billing Portal
      Contact Database
      Customizable Invoices
      Invoice Processing
      Mobile Payments
      Multi-Currency
      Payment Processing
      Quotes/Estimates
      Reporting & Statistics
      Tax Calculation
      Time & Expense Tracking
    • More features of Epay Manager
      Accounting Integration
      Activity Dashboard
      Alerts/Notifications
      API
      Document Management
      Invoice Creation
      Invoice History
      Online Invoicing
      Purchase Order Management
      Purchasing & Receiving
      Real-Time Data
      Real-Time Reporting
      Third-Party Integrations

    Epay Manager Integrations

    3G Transportation Management
    3G Transportation Management
    Omnitracs One
    Omnitracs One
    Descartes Aljex
    Descartes Aljex
    TMW.Suite
    TMW.Suite
    Port TMS
    Port TMS

    Epay Manager User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    93%

    4

    0%

    3

    0%

    2

    0%

    1

    7%

    Secondary Ratings

    Ease of Use

    4.6

    Value for money

    4.7

    Customer support

    4.7

    Functionality

    4.6

    Have you used Epay Manager and would like to share your experience with others?

    WJ

    Walter J.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used weekly for less than 6 months

    Reviewed December 2025

    Excellent review

    5

    Very easy to use. Naturally flows along and everything is intuitive. Once you get in it’s easy to follow.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    System is so easy to use. I like the self explanatory way everything just flows along. No problem learning it.
    Cons:
    I’m not sure why there has to be something I don’t like. I don’t have anything to dislike in this system.

    Read More

    SW

    STACEY W.

    Verified reviewer

    Logistics and Supply Chain

    51-200 employees

    Used daily for more than 2 years

    Reviewed April 2024

    Epay is fantastic

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Epay has made paying carriers and invoicing our customers so much more efficient than what it used to be. I mostly love the audit logs of all activity on each invoice and the ease of communicating with our carriers through the site.
    Cons:
    The only thing I would change is the reporting. You can only pull 3 months of data at a time so if you want data for 6 months, 1 year, etc, then you have to pull the same report multiple times for different time periods.

    Reasons for switching to Epay Manager

    Aljex always had different errors and our customers would frequently say they did not receive our invoices. With Epay, there are no errors and we have an audit log to show when an invoice was sent out. We also have the added bonus of efficiently communicating with carriers.

    Read More

    lg

    lilia g.

    Used other for less than 12 months

    Review source

    Reviewed September 2017

    poor program, if you don't use every day you need to spent time to figure out how to work

    1

    hate this software

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    Cons:
    poor program, if you don't use every day you need to spent time to figure out how to work, and i don't have more to say. even phone number for support that they provided you can not use, you need to know name or extension, when i called I was not able even to leave voice massage.

    Read More

    ML

    Michelle L.

    Verified reviewer

    Logistics and Supply Chain

    51-200 employees

    Used daily for more than 2 years

    Reviewed April 2024

    EPAY Manager Review 2024

    5

    Amazing group to work with! They deliver what they say they will deliver and is always available to assist with any questions or updates. The actual system is very easy to navigate even for the non techy and we get great reviews from our carriers that use epay!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of System Personable Customer Support Customizable to fit our changing needs Carrier Profile Updates & Annual Notifications Error Notifications
    Cons:
    There are no Issues I can think of right now

    Reasons for switching to Epay Manager

    It was actually a system called HubTran but it was not listed in the drop down above so I chose Microsoft Teams so I could submit this review. Functionality Issues and Paperwork Reviews were painful.

    Read More

    DS

    Derryll S.

    Verified reviewer

    Logistics and Supply Chain

    2-10 employees

    Used daily for less than 2 years

    Reviewed April 2024

    Customer Service

    5

    Epay has been the best thing I've done for my business. [sensitive content hidden] at Epay has been amazing and has dramatically increased the efficiency of my company.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The customer service is one of the best I've experienced.
    Cons:
    Nothing negative to say about it. Everything so far has been positive.

    Reasons for switching to Epay Manager

    The company grew and we needed more efficiency and visibility of what was going on with the accounting transactions.

    Read More

    EC

    Ed C.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    Self-Employed

    Used monthly for free trial

    Reviewed May 2025

    Epay ecstasy

    5

    Very nice. Looking forward to using them again. I wish more freight brokers would use Epay. Epay is way better than other systems.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    [sensitive content hidden] helped me greatly. She walked me right through it! Stayed with me on the phone until I was done.
    Cons:
    Daunting for a computer novice, but they all scare me. Its not that hard to handle. I did it once and breeze right through it now.

    Read More

    TT

    Tanna T.

    Verified reviewer

    Logistics and Supply Chain

    51-200 employees

    Used daily for more than 2 years

    Reviewed April 2024

    Using Epay took our billing to the next level!

    5

    Our overall experience with Epay has been outstanding! Besides the product itself being the best we've ever used, the customer service is the real golden ticket. No matter what we need, Jason and Tim are there to help us quickly and efficiently! We can't say enough about how much we appreciate all the support they give us when we need their help!

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Switching to Epay from our previous service increased our capacity a hundredfold! Because it does a lot of the work for you, we were able to significantly increase the number of invoices we could process on a daily basis without increasing our staff size. It is user friendly, efficient, and the customer service is second to none!
    Cons:
    My only con is that we would love for Epay to help us with more of our specialized invoicing (portal or spreadsheet invoicing) as this is becoming a bigger bulk of what we do. I know this is a feature they can employ, but we haven't looked into it much so far. We look forward to doing this soon!

    Reasons for switching to Epay Manager

    The other products we were using didn't have the efficiency we needed to handle our volume as the company grew. We needed something that could grow with us and give us unlimited capacity, which Epay does.

    Read More

    LM

    Linda M.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    Self-Employed

    Used weekly for more than 2 years

    Reviewed June 2024

    EPAY USAGE BY SMALL COMPANY

    5

    Actually pretty easy and the man in customer service was very helpful when I did call in. He was very patient and kind as I am not that computer literate. I can do what I know how to and that's it!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    ease of navigation once I finally learned how to
    Cons:
    learning how to get the docs uploaded for the invoicing approval procedure

    Read More

    KH

    Kerry H.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for more than 2 years

    Reviewed April 2024

    Fantastic Automated Payment and Invoice Submission Service

    5

    Overall I'm very happy with Epay Manager. Their product streamlined our processes immensely and has made it possible for us to scale efficiently.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Paying vendors, generating invoices and submitting supporting documentation was time consuming, Epay Manager makes it quick and easy.
    Cons:
    Unable to make a one-time customized invoice in the system and unable to rotate document images or re-order them.

    Read More

    AW

    Adam W.

    Verified reviewer

    Logistics and Supply Chain

    51-200 employees

    Used daily for more than 2 years

    Reviewed April 2024

    Epay was critical in our growth

    5

    Overall the experience is excellent. Best customer service in the business and we consistently paid our carriers well within terms without having to worry about it. Set it and forget it once you do the front end work. If you are looking to scale a younger brokerage or optimize a larger one, this tool will help out greatly on the accounting side.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The functionality of the system is excellent. More importantly, the ease of using the product while being able to invoice a customer and pay an invoice to a carrier was a significant benefit. When we weren't able to hire staff and needed to perform the job function, Epay made this possible for one person to handle everything.
    Cons:
    Anything we had an issue with was addressed with Epay and a solution was provided. Every time.

    Read More

    Showing 1 - 10 of 14 Reviews
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