Dito CRM 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Dito CRM
Dito CRM is a customer relationship management software that helps businesses manage client data, campaigns, agenda, customer experiences, and more. Teams can concentrate and unify customer records, both in physical stores and eCommerce platforms. It allows administrators to segment consumers by specific groups, considering characteristics and purchasing behaviors.
The platform enables managers to connect with different customer segments via personalized email marketing, SMS and push notifications. Operators can gain insight into marketing metrics such as delivery, opening, and click and financial metrics, including LTV and influenced revenue in a centralized dashboard. Additionally, the solution lets stakeholders conduct NPS and CSAT surveys to understand the perception of customers about the individual and global experiences when in contact with the brand.
Dito CRM Screenshots

Dito CRM Pricing and Plans
Basic
Pricing available upon request
No plan information available

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Dito CRM Features
- Popular features found in CRMCalendar ManagementCustomer Journey MappingEmail ManagementQuotes/EstimatesReporting/AnalyticsSales Pipeline ManagementSegmentationTask ManagementTerritory ManagementWorkflow Management
- More features of Dito CRMActivity DashboardActivity TrackingAlerts/NotificationsAPICampaign ManagementContact DatabaseContact ManagementCRMCustomizable FieldsCustomizable ReportsCustomizable TemplatesDashboardData Import/ExportDrag & DropEmail MarketingEmail TemplatesLead ManagementMarketing AutomationMobile AccessReferral TrackingReporting & StatisticsSales ReportsSocial Media IntegrationThird-Party Integrations
Dito CRM Integrations
See all 9 integrations
Dito CRM User Reviews
Overall Rating
4.8
Ratings Breakdown
5
83%
4
17%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.8
Value for money
5.0
Customer support
4.8
Functionality
4.6
Have you used Dito CRM and would like to share your experience with others?
Victoria S.
Verified reviewer
Media Production
201-500 employees
Used daily for less than 12 months
Review sourceReviewed February 2025
My experiene with Dito CRM
5
Ratings Breakdown
Read More
Luna S.
Verified reviewer
Apparel & Fashion
201-500 employees
Used daily for less than 2 years
Reviewed August 2023
Todas as funcionalidades em uma ferramenta de CRM
5
Experiência muito boa, suporte claro e rápido.
Ratings Breakdown
Reasons for choosing Dito CRM
Segmentação de clientes e RFM em poucos cliques.
Read More
Jovane P.
Verified reviewer
Retail
1001-5000 employees
Used daily for more than 2 years
Reviewed August 2023
Avaliação sobre Dito CRM
5
Muito boa, ótimo atendimento da CS, ferramenta muito fácil de utilizar, exponenciando nossa receita e a praticidade de trabalhar o relacionamento com o cliente.
Ratings Breakdown
Read More
Mariana C.
Verified reviewer
Apparel & Fashion
51-200 employees
Used daily for more than 2 years
Reviewed September 2023
O melhor de todos!
5
Ratings Breakdown
Read More
Anne B.
Verified reviewer
Retail
10000+ employees
Used daily for less than 12 months
Reviewed August 2023
Dito na Reserva
5
Agilizou muito nosso dia a dia, atendimento é impecável e no geral, nos trouxe aumento significativo de receita.
Ratings Breakdown
Reasons for switching to Dito CRM
Funcionalidades
Read More
Giovanna S.
Verified reviewer
Retail
201-500 employees
Used daily for less than 2 years
Reviewed August 2023
Chilli Beans - Avaliação Dito
5
Ratings Breakdown
Read More
Vanessa L.
Verified reviewer
Retail
501-1000 employees
Used daily for less than 2 years
Reviewed August 2023
dito
4
A ferramenta é ótima e o atendimento super dedicado a soluções e melhorias.
Ratings Breakdown
Read More
Marcela R.
Verified reviewer
Marketing and Advertising
1001-5000 employees
Used daily for less than 2 years
Reviewed August 2023
Ferramenta prática e fácil de usar
5
Ratings Breakdown
Read More
Romário T.
Verified reviewer
Higher Education
201-500 employees
Used daily for less than 12 months
Reviewed January 2024
dito acompanhamento
5
Ratings Breakdown
Read More
Ana Paula L.
Verified reviewer
Retail
1001-5000 employees
Used daily for less than 2 years
Reviewed August 2023
Bom produto
4
No geral tenho uma boa experiência com a plataforma
Ratings Breakdown
Read More
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