SystemOne 2026: Benefits, Features & Pricing

Name: SystemOne
Rating: 4.7 (34 reviews)

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SystemOne

4.7

(34)

Pricing

Starting at €42.00 per month

About SystemOne

SystemOne is a software designed to simplify the process of booking artists for events. It's used by over 400 booking agencies responsible for managing artist schedules and event organization worldwide. This platform brings together powerful features for booking, contracts, invoicing, itineraries, and team collaboration.

Key features of SystemOne include a calendar view for artist planning, management of event details such as contacts and riders, and the ability to share event data across different devices and teams. It also allows users to create comprehensive travel itineraries by adding shows, flights, ground transport, and hotel bookings. Artists, tour managers, and crew can access schedules and files on the SystemOne mobile app.

SystemOne also offers the ability to create, send, track, and design contracts using customizable templates. You can also streamline your booking agency's workflows, such as file sharing, task management, note-taking, and automated email. SystemOne also provides financial management tools to handle invoicing related to bookings, incoming payments, reminders, and reporting.

SystemOne is one of the longest-standing booking software on the market, trus...

SystemOne Screenshots

SystemOne Pricing and Plans

Starting price: €42.00 per month

Free Trial

Free Version

Agent/user

€42.00

per user, per month

Plan includes:

Agency contact management
Artist booking and scheduling
Contract and document management
Financial management
Tour advancing and logistics
Communication and team collaboration
Integrations and embeds

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SystemOne Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of SystemOne
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Attendee Management
Availability Management
Booking Management
Client Management
Client Portal
Communication Management
Confirmations/Reminders
Contact Management
Customer History
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Email Management
Employee Management
Event Calendar
Event Management
Event Scheduling
Marketing Automation
Multi-Location
Online Booking
Promotions Management
Social Media Integration
Third-Party Integrations
Wait List Management
Website Integration
Website Management

SystemOne Integrations

Google Calendar

Google Maps

SystemOne User Reviews

Overall Rating

4.7

Ratings Breakdown

76%

21%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.9

Functionality

4.6

Have you used SystemOne and would like to share your experience with others?

Armory d.

Verified reviewer

Music

11-50 employees

Used daily for less than 2 years

Reviewed September 2025

RAW Agency x System One

RAW Agency is using System One since 2 years now, and our artists are really happy about it. Our logistic team also create many good process with the software that help our efficiency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are happy about the different options & updates made by System One. The customer support is also really efficient for our requests.

Cons:

Getting everything on the same app for our artists, helped our efficiency and avoid mistakes for the gigs of every weekends

Vendor Response

Hey Armory! Thank you for leaving such a great review of SystemOne. We're always here if you have any feedback or suggestions for our new updates!

Replied September 2025

Samuel B.

Verified reviewer

Arts and Crafts

Self-Employed

Used daily for less than 2 years

Reviewed September 2025

My Go-To Platform for Tour Organization

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use it all the time - it's an excellent tool. My musicians particularly appreciate the app with the tour book and all the integrated assets, which makes everything easily accessible for everyone on the road.

Cons:

Honestly, there isn't much I dislike about SystemOne. If I had to mention something, it would be helpful to have even more customization options for certain features, but overall the platform works extremely well for my needs.

Reasons for switching to SystemOne

I liked SystemOne better and Bob Booking was very expensive for a soloo artist

Torgeir E.

Verified reviewer

Music

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

SystemOne review

Overall it works very well for our logistic needs. I don't understand the dashboard page (it is of no use).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like it's flexibility and how it's so easy to customise it to our needs. I like how the events look in the calendar feed, and that it is so adjustable.

Cons:

I wish finances were better, and I still have to to a lot of work in excel, because there are no good touring finance systems

Vendor Response

Hi Torgeir, thanks for your honest feedback and highlighting the pros and cons. In 2026, we intend to add more features for touring needs. Perhaps we can open a dialog with you to understand your exact needs in more detail.

Replied October 2025

Catrin J.

Verified reviewer

Music

2-10 employees

Used daily for less than 2 years

Reviewed July 2025

Great production tool!

Very positive! I had a e-sign training session with [sensitive content hidden] that was very useful and she is really good at explaining for someone who is new to the e-sign feature! This is a very good service that you provide, and it was very useful. Another positive thing is how easy it is to get in contact with your service team whenever we have questions or need help with setting things up, or changing something in our system. SystemOne is easy to customize, and your tutorials/ help sections are great when feeling stuck!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, and easy to learn or teach. The interface is very intuitive and understandable even in the beginning of using it.

Cons:

Some of the boxes that pop up when adding new info on promoters or venues, this means you have to switch between multiple windows if you copy/ paste info from for instance an email. I would rather be able to put in the info right in the production page. This is mostly annoying when working on a small screen offcourse, so it´s not a big problem, but it would make the process a bit more seamless when working on tour or out of the office :) Another thing is that our artists often get logged out/ lose their password and it seems like they can´t update it themselves but we need to go in to the system and reset the password for them to be able to update it. It would save some time and emails/ calls if they could just do it themselves with a "forgot password" option. This also means we have to log into the computer, and can´t do it from the phone app (as far as I know), which can be tricky if you don´t have your computer.

Vendor Response

Thanks so much for your kind words, we’re really happy to hear you’ve enjoyed working with our service team. The availability and quality of our training sessions are things we take a lot of pride in. Your comments about pop-ups and external user logins are super helpful. Thank you for sharing them. We’ve got a series of improvements planned over the next few months, so let’s reconnect in the first quarter of 2026 to see how things have improved on your side.

Replied October 2025

Amber R.

Verified reviewer

Music

11-50 employees

Used daily for more than 2 years

Reviewed July 2025

SystemOne is a great fit for our company

We love working with SystemOne, it is easy to work with, organised, always updated with the newest features and the direct contact with the company helps us with features that suit our company's needs in the program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The structure of the pages, the task manager, the database and extra features such as advancement info and logistic info.

Cons:

There are many aesthetic changes being made while other updates should perhaps be given more priority.

Vendor Response

Hey Amber! Thanks so much for leaving an honest review, we really appreciate it! Besides the aesthetic updates we've been making, we've actually been working super hard in the backend to refactor our entire platform. This ensures SystemOne will be fast and stable for many years to come!

Replied October 2025

Tom D.

Verified reviewer

Music

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

System One review

Overall our experience is very positive. We have been System One users for 6 years now, and there's no doubt that switching to SO made our company more efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UI is extremely easy to navigate and therefore a lot of time is saved with booking and advancing shows, generating contracts and invoices, logging payments and much more.

Cons:

It would be very handy if the external user profile (for artists) was more complete. For example if they could also see their invoices and track payments.

Vendor Response

Thanks Tom for your positive feedback and input. We really appreciate your ongoing customership for so many years. Sharing bookkeeping info (payments and invoices) with external users is actually a point on our long term roadmap, we'll keep you posted.

Replied October 2025

Felix B.

Verified reviewer

Events Services

2-10 employees

Used daily for more than 2 years

Reviewed July 2025

Dusted Decks

since I am working with system one the User interface constantly got better, the latest feature that you just can edit addresses and infos with just clicking there is saving much time

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

fast overview over all events, monthly, weekly and so on. exclusivity check + the map feature are very helpful

Cons:

it would be nice to see the full dress of hotels in the normal date overview again because if you have 2 hotels in the same city you might overview the correct address and put in the wrong hotel.

Vendor Response

Hi Felix! Thank you for your review of SystemOne, we really appreciate the feedback. As we're constantly working on improvements, we'll defs check out the hotel entry to make sure there's no confusion - thanks for bringing this up! We're also super happy to hear that you're enjoying the in-page editing updates we're releasing.

Replied September 2025

Benoit D.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

CEO Electrobooking

I´ve been customers with S1 since 2013. Love it since. We are close to 10 000 bookings and it makes your life so much easier as a booking agency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like all features and the fact that it´s easy to use and the team always tries to get improvement done. Friendly team around Bartho, all easy reachable.

Cons:

It´s not the cheapest on the market and despite the fact that I´ve been approached by other agencies, I´ve been always faithful to System One because they are the best.

Vendor Response

Hey Benoit! We're super happy to hear that you're enjoying SystemOne after all these years. We want you to know that we really appreciate you and your agent team. Please do reach out at any time if you have questions!

Replied September 2025

Clara L.

Verified reviewer

Music

2-10 employees

Used daily for less than 2 years

Reviewed July 2025

Sytsem One is highly recommeded to optimize your job!

System one makes my life as a Booking agent easier. I don't need to consult external calendars or send endless emails to our artists with their show data because they can see everything on the Software and undoubtedly this saves me so much time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

System One is a very intuitive software, always easy to use on the agent side and on the artist side.

Cons:

I certainly would like the mobile app to work like the desk version. However, you can't do anything with it, not create shows or edit them, but only see the inputs you entered in the desk version. It would be useful to be able to work from the mobile app.

Vendor Response

Hi Clara! Thanks for your review of SystemOne, we appreciate your feedback. We hear you on the mobile app. The current version works well for artists checking their itineraries, but we know it could be better for agents on the go. The good news is that we’re already working on a brand-new version that will let internal users make more changes directly from their phones.

Replied October 2025

Verified

Reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

Love SystemOne

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is easy to navigate. If questions ever arise the help section is thorough. Additionally customer service is top notch!

Cons:

To be honest, all needs are met. Have been a customer for 8 years and after working with other platforms - SystemOne is the best.

Vendor Response

Thank you so much for leaving a review of SystemOne. We love hearing that your agency's needs have been met and that we've been together for 8 years already! Please feel free to reach out at any time if you need assistance or see an improvement you'd like to suggest!

Replied September 2025

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