WeKall 2026: Benefits, Features & Pricing

WeKall Features

• Popular features found in Telephony
  Automatic Call Distribution

  Caller ID

  Call Monitoring

  Call Recording

  Call Transfer

  Computer Telephony Integration

  Reporting/Analytics

  Voice Mail

  VoIP
• More features of WeKall
  Access Controls/Permissions

  Activity Dashboard

  Activity Tracking

  Agent Interface

  AI Copilot

  AI Summarization

  Alerts/Escalation

  Alerts/Notifications

  API

  Auto-Dialer

  Autoresponders

  Blended Call Center

  Callback Scheduling

  Call Center Integration

  Call Center Management

  Call Conferencing

  Call Disposition

  Caller Profiles

  Call List Management

  Call Logging

  Call Queues

  Call Reporting

  Call Routing

  Call Scoring

  Call Screening

  Call Scripting

  Call Tagging

  Call Tracking

  Call Tracking Metrics

  Call Transcription

  Call Whispering

  Campaign Analytics

  Campaign Management

  Chatbot

  Chat/Messaging

  Collaboration Tools

  Communication Management

  Conferencing

  Contact Database

  Contact Management

  Conversion Tracking

  CRM

  Customer History

  Customer Segmentation

  Customizable Branding

  Customizable Caller ID

  Customizable Reports

  Data Extraction

  Data Import/Export

  Data Storage Management

  Data Visualization

  Document Management

  Drag & Drop

  Electronic Faxes

  Email Management

  Event Triggered Actions

  File Sharing

  File Transfer

  For Sales Teams/Organizations

  Group Messaging

  Inbound Call Center

  Interaction Tracking

  IVR

  Keyword Tracking

  Knowledge Base Management

  Lead Capture

  Lead Generation

  Lead Management

  Lead Qualification

  Live Chat

  Machine Learning

  Manual Dialer

  Meeting Management

  Mobile Access

  Monitoring

  Multi-Campaign

  Multi-Channel Communication

  Multi-Channel Management

  Multi-Language

  Multiple Data Sources

  Multiple Scripts

  Multiple User Accounts

  Multi-User Collaboration

  On-Demand Recording

  Online Voice Transmission

  Outbound Call Center

  Performance Management

  Performance Metrics

  Phone Key Input

  Predictive Analytics

  Predictive Dialer

  Pre-recorded Messages

  Process/Workflow Automation

  Progressive Dialer

  Quality Management

  Queue Management

  Real-Time Analytics

  Real-Time Data

  Real-Time Monitoring

  Real-Time Notifications

  Real-Time Reporting

  Recording

  Reporting & Statistics

  ROI Tracking

  Role-Based Permissions

  Scheduled Recording

  Screen Sharing

  Search/Filter

  Sentiment Analysis

  Single Sign On

  SIP Trunking

  SMS Messaging

  Social Media Integration

  Spam Blocker

  Speech Recognition

  SSL Security

  Support Ticket Management

  Surveys & Feedback

  Tagging

  Task Management

  Text to Speech

  Third-Party Integrations

  Trend Analysis

  Two-Way Audio & Video

  Unified Communications

  Video Call Recording

  Video Conferencing

  Virtual Personal Assistant (VPA)

  Virtual Voicemail

  Voice Customization

  Voicemail Transcription

  VoIP Connection

  Workflow Management