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Uzeli

Overview
Reviews

Uzeli 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Uzeli
Uzeli
4.8
(17)

Pricing

Starting at $99.00 per month

About Uzeli

Uzeli is a cloud-based and on-premise solution, designed to help small to large salons and spas manage client appointments and point-of-sale (POS) operations. Features include client database, text message reminders, referral programs, real-time data, waitlist management and staff reporting.

The application comes with a self check-in kiosk which enables employees to capture client information and service requirements automatically. Salons can use Uzeli to run marketing campaigns for distributing coupons and custom loyalty rewards. It helps businesses manage product sales, track inventory items for replenishment and utilize the built-in ordering tool to monitor low stock levels.

Uzeli allows managers to collect client feedback during checkout and sell, redeem and track gift cards, packages and memberships. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is provided via phone and email.

Uzeli Screenshots

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Uzeli Pricing and Plans

Starting price: $99.00 per month
Free Trial
Free Version

Uzeli Solo

$99.00

flat rate, per month

Plan includes:

  • 500 Text Messages Per Month
  • Appointment Booking
  • Phone & Email Support and Comprehensive Reports
  • Single Staff
  • Single Tablet/Pc Solution Ideal for Solo Operators

Uzeli Duo

$399.00

flat rate, per month

Plan includes:

  • 1000 Text Messages Per Month
  • Appointment Booking
  • Display Waitlist on TV
  • Phone & Email Support and Comprehensive Reports
  • Two Tablet/PC Solution With Dedicated Check-in Kiosk Ideal for Multi-Staff Businesses
  • Unlimited Staff
  • Uzeli Live Realtime Mobile App and Eligible for Smartcheckout Upgrade

Uzeli Pro

Pricing available upon request

Plan includes:

  • 1000 Text Messages Per Month
  • Appointment Booking
  • Branded App for Clients
  • Business Intelligence Dashboard and Integromat (Zapier Alternative) Integration
  • Display Waitlist on TV
  • Eligible for Smartcheckout Upgrade
  • Multi-Location Features
  • Phone & Email Support and Comprehensive Reports
  • Unlimited Staff
  • Up to 20 Tablet/PC Solution With Dedicated Check-in Kiosk Ideal for Multi-Staff Businesses
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Uzeli Features

  • Popular features found in Salon
    Calendar Management
    Client Database
    Confirmations/Reminders
    Electronic Payments
    Email Marketing
    Employee Management
    Inventory Management
    Mobile Access
    Multi-Location
    Online Booking
    Point of Sale (POS)
    Recurring Appointments
  • More features of Uzeli
    Activity Dashboard
    Alerts/Notifications
    Appointment Management
    Appointment Scheduling
    Booking Management
    Booth Rental Management
    Client Management
    Client Profiles
    Commission Management
    Credit Card Processing
    Customer Database
    Customer Mobile App
    Customer Surveys
    Discount Management
    For Salons and Spas
    Gift Card Management
    Loyalty Program
    Mobile App
    Payroll & Commissions
    Payroll Management
    Referral Tracking
    Reporting & Statistics
    Transaction History
    Wait List Management

Uzeli User Reviews

Overall Rating

4.8

Ratings Breakdown

5

94%

4

0%

3

0%

2

0%

1

6%

Secondary Ratings

Ease of Use

4.8

Value for money

4.4

Customer support

4.8

Functionality

4.5

Shreyash's profile

Shreyash B.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2020

A Great Software for Beauty Salons!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The system is very comprehensive in that it not only provides a system for customers to check in and pay but also allows us to analyze the data and make changes to the business accordingly. This software has definitely helped my business grow!
Cons:
There is nothing to dislike about this software.

Read More

AW

Alex W.

Verified reviewer

Cosmetics

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2020

Point of sale individualized for us!

5

Our experience with Uzeli has been great! We came from an old paper sign in sheet and like anything new, adjusting to new software can be difficult, but we have received A++++ support from Uzeli to help "this old dog learn new tricks." The customization ability offered could be compared to a personally tailored suit vs a cheap suit you bought at the mall. Sure, standing and getting measurements can be cumbersome, but having something that is specifically tailored to your business is exactly what makes it so great. Uzeli offers a unique online check-in feature that helps keep the wait times down in our lobby and customers have loved it! We have been using this software for 9 months and enjoy it so much our sister shop is looking to start using it as well.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The support team we work with is always available and responds promptly! True online check-in for customers! Live information managers and owners can check remotely
Cons:
The check-in process for families with multiple guests can be a bit cumbersome, but most the issues stemmed from user error.

Reasons for choosing Uzeli

While the other software was a cheaper option, it does not offer a full point of sale, it is a wait list only. We almost went with Waitwhile but the more we worked to set up the software for our shop, the less the support person would respond. Eventually he quit responding and it was apparent they were not looking to build a relationship with our business, they just wanted us to sign up and pay. Uzeli took the time to get to know our business to solve our needs, not just sell us software.

Reasons for switching to Uzeli

Change for us was a bit difficult after using the same software for 13+ years. We had a point of sale that was downloaded on the computer, no online features for customers, customers simply signed in on a paper sheet. What spurred us to search for new options was a need to help balance client traffic. With Uzeli we can give customers the ability to sign in online as a walk-in or set an appointment online. Clients now have more confidence walking in knowing they are already in line before they even arrive. This system helps keep our wait times down so that customers don't walk out, and it reduces phone calls with clients asking what the wait time is or having to book appointments via phone.

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CK

Cipika K.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

I am very unhappy their memeber ship system

1

Their customer support of employees are fine except the [sensitive content hidden] . She has a big attitude and never accept mistakes.

Ratings Breakdown

1
Ease of use
2
Value for money
1
Customer support
1
Functionality
icon
Pros:
Walik in feature is good. That's what I wanted to change the system.
Cons:
Their system is not strong. It hangs up so many times. Their membership has so many technical errors

Read More

MF

Matt F.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Best autonomous hair salon POS

5

They provided us with a cost effective and compatible pos system that allowed all our shops to be systemized with an outstanding crm program. As Australian barbers we thrive on repeat customers and this system gave us the ability to retain customer loyalty as well as put in some great management measures for our staff and business development.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of use, staff management, CRM system and retaining customer loyalty
Cons:
Having to solely rely on a good stable internet connection. Rostering / staff time table

Reasons for choosing Uzeli

Best suited to our business model. Ease of use and simplified so staff could run it without our constant input.

Reasons for switching to Uzeli

Outdated

Read More

SD

Sean D.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

Best Barbershop Software Around

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ease of use. The customer service is impeccable. all the great features. The entire Justin's Barbershop Franchise switched to Uzeli because of it's amazing software.
Cons:
Nothing. Everything about this software is great.

Reasons for choosing Uzeli

They were willing to work with me to make the necessary changes I needed to run the business the right way. My customers love the ability to book online seamlessly.

Reasons for switching to Uzeli

Too many glitches and down time.

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DG

Daniel G.

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

Great Team, Best Customer Support Ever!..... Ease of use rocks!

5

Let me first say that we tried a few different softwares before we finally ended up with Growthzilla. We tried Booker and a few others. For us and our team they just didn't make the cut. It was difficult to train staff. They didn't provide all the functionality we needed, the list goes on and on. We then saw Growthzilla and decided to give them a try. The software worked great, ease of use and my staff can be trained on the basic functionality in a day. Equally important for us was the team. They took a personal interest in our business and our success. I have never felt like a number. I always feel like they are part of our internal team. i would highly recommend giving them a try.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like that the software is feature rich. They are still in development, so they are willing to take a great deal of suggestions in order to create a custom feel for your shop. Our concept is unique (We are a Bar and a Barber Shop.) They actually worked with us to develop a singe solution so we did not have to run two packages)
Cons:
Because they are new, they don't yet have a fully functional "back end." The software is evolving so quickly it would be almost impossible at this stage. This being said it has yet to be a big deal as they have always responded quickly for any back end needs or reporting we may require.

Read More

SD

Shreya D.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Reliable System

5

Uzeli has made connecting with clients very simple and efficient. Our clients love the reward tracking system and the texts they get once they've earned their loyalty coupon. This software has been overall very helpful in the daily customer transactions. I've realized as simple as technology can make our day-to-day lives, it can also arise unexpected technical problems. However, Uzeli's support team has been very reliable and is prompt in combating any issues or concerns whenever needed.

Ratings Breakdown

5
Ease of use
5
Customer support
4
Functionality
icon
Pros:
This software is very user friendly, I was able to navigate through it quite swiftly. It has made customer check-in and the overall transaction much simpler and easier.
Cons:
I've experienced a glitch in the system where one of the tablets stopped working suddenly. It was only temporarily, as the support team was quick to help us get the tablet back on track.

Read More

PK

Prawesh K.

Business Supplies and Equipment

Self-Employed

Used other for unspecified

Review source

Reviewed July 2017

#Uzeli is easily accessible, technically perfect salon software platform. #SalonRevenueBooster

5

The ones whom I recommended this software platform (as I do not belong to the Salon Industry) are highly satisfied as the revenue gradually rose up. Firstly, its inter-connectivity feature allowed clients an easy check-in, check-out process enhancing the customer loyalty with various loyalty based schemes. Secondly, it also allowed the stylist/ artists to keep up to date with their individual performances and thirdly with its smart technology leveraged owners to monitor the overall performance of the salon. Conclusively all these added up in maximizing Salon Growth in performance, client satisfaction and profits. This as they quote is "On an increasing trend".

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It is a uniquely designed multitasker yet very easy to use. Minimizes most of the prevalent problems of salons to outsmart their competitors, ensures salon efficiency, uplifts client satisfactions and with its impeccable overall functionality, maximizes the revenue. All in all a networking salon platform that connects with every actors of a SALON VALUE CHAIN right from the Owners, the Stylists/ Artists to the target Customers/ Clients. Any layman can easily grasp and adhere to its utility and usage techniques. Designed as an user-friendly tech.
Cons:
It has not yet reached to the total target consumers, who have only become the unlucky ones. Go get it people.

Read More

BD

Bimala D.

Used daily for more than 2 years

Review source

Reviewed June 2017

since we are using this software , it is very much convenient for us and customer,

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Sign in on tablet , track your customer, set up coupon and marketing. owner can trace every transaction, employee performance, accounting of every day transaction, discount and rewards, so many different feature that help grow our business

Read More

SS

Sanju S.

Cosmetics

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

The Best Software service

5

My clients just love this product, they can keep track of their loyalty points. I have had this software for 4 years now & I wouldn’t go back.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Client check in list History Loyalty program Campaign
Cons:
I wish it sent out more text messages.

Read More

Showing 1 - 10 of 17 Reviews

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