Doxy.me 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Doxy.me

4.6

(1222)

Pricing

Starting at $35.00 per month

About Doxy.me

Doxy.me is a telemedicine platform designed to provide a secure solution for healthcare providers and clinics. The platform focuses on facilitating remote medical consultations and patient care through online interactions. It aims to streamline the telemedicine process by offering user-friendly features accessible in major desktop and mobile browsers without requiring any downloads or installations.

The key features of Doxy.me include clinic-optimized workflows that empower providers and their teams to deliver better care efficiently. These workflows are designed to adapt to various clinical scenarios and enhance the overall patient experience. It prioritizes security by being fully HIPAA and GDPR compliant, SOC2 certified, and encrypted end-to-end. Additionally, it ensures enterprise-grade security measures, meeting worldwide requirements, including HIPAA, GDPR, PHIPA, PIPEDA and HITECH compliance.

Doxy.me emphasizes empowering clinics to leverage telemedicine effectively within their organizations, showcasing the potential benefits of embracing virtual care. The platform offers users a seamless and impactful telemedicine experience, allowing them to experience the advantages of...

Doxy.me Screenshots

Doxy.me Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

Breach Insurance
Browser Notifications
Email Support
End-to-End Encryption
GDPR and PIPEDA/PHIPA Requirements
Marketing Materials
Meeting History
Meets HIPAA
No Patient Data Stored
Online Help Pages

Professional

$35.00

flat rate, per month

Plan includes:

All Free Plan Features + Text and Email Invites Sent via Doxy.Me
Audio Calls
Edit Waiting Room
File Transfer
Group Calling Screen Share
HD Video
On-Demand Chat Support
Payments
Photo Capture
Room Passcode

Clinic

$50.00

flat rate, per month

Plan includes:

Admin Controls
All Professional Plan Features + Personalized Subdomain
Custom BAA
Customized Branding
Custom Security Review
Room Access Control
Shared Rooms
Simultaneous Calls
Teleconsent Form
Transfer Patient

Enterprise

Pricing available upon request

Plan includes:

All the Benefits of Clinic + Onboarding Team
Dedicated Customer Success Manager
Five Customized Teleconsent Forms
Free Support Staff Licenses
Group Discounts
Monthly Usage Report
Security Review
Single Sign-on

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Doxy.me Features

Popular features found in Telemedicine
Appointment Management
Billing & Invoicing
Charting
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Multi-Provider Practice
Online Forms
Payment Processing
Practice Management
Self Service Portal
Video Conferencing
More features of Doxy.me
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Chat/Messaging
Compliance Management
Customizable Branding
Document Management
Electronic Payments
Email Reminders
File Sharing
For Medical Purposes
Live Chat
Monitoring
One-to-One Messaging
Reminders
Remote Treatment Planning
Reporting & Statistics
Third-Party Integrations
Two-Way Audio & Video
Virtual Waiting Room
Workflow Management

Doxy.me Integrations

Cloudflare

Stripe

eClinicalWorks

Okta

Doxy.me User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

25%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.5

Functionality

4.6

Cassandra S.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2025

Doxy is an integral part of my business

i love doxy and have been using it every time i work for the last 5 years! my practice is completely telehealth

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i have been using doxy.me since around 2018, and it has been so helpful. the free version meets my needs, so it feels like its a huge asset to my business. whenever i have needed help, customer support was super quick to respond to me. it is so intuitive, so the learning curve was low, which helped when the pandemic happened, and all of my clients had to move to telehealth.

Cons:

i use it daily, and its super helpful. sometimes it giltches, and everytime i start a call there is feedback that takes about 30 seconds to even out.

Reasons for choosing Doxy.me

hipaa compliant and specifically for medical professionals

KIM Y.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2025

7 Yrs a Doxy Doc & it's only gotten Better!!

I'm a physician licensed in 3 states, and TeleMedicine is a must!! I can get on Doxy as easy on my phone on the road as I can on my laptop. It occasionally loses video if I have minimal service bars, but often audio continues till signal is better to regain video.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1 - Best FREE option on the market I know of that is secure & dependable. I use it to see pts daily, and have for several years now. They have improved & fixed sooo many - dare I say all? (cuz I haven't seen any this year) of the Covid era glitchs I used to encounter. I now see pts daily - using the FREE version - some pts have trouble figuring out how to navigate the waiting room ...granted mostly technically challenged & have to be literally walked thru it by someone that understands basic phone internet ... but once on, it's a piece of cake.

Cons:

I guess I'll have to get the paid version so I can update the waiting room message, as it's several years outdated & I see NO way to update it with the FREE version???

Reasons for switching to Doxy.me

Reports by Medical Board that Zoom was NOT secure or HIPPA Compliant

Elizabeth P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Doxy .ME Review

Positive. I used this to start my telehealth practice and save a lot of money over paying for integrated EHRs or Zoom Workplace with BAA.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Previously 4

Pros:

Free and HIPAA-compliant, thisis ideal for starting telehealth practice. It was easy to have the same link and waiting room.

Cons:

Felt out-dated in appearance/layout. No screen recording/sharing when I was using it a few years ago.

Reasons for choosing Doxy.me

It was free and simple to set-up on my end

Reasons for switching to Doxy.me

HIPAA compliant Free to use No downloads

Claudia M.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for less than 2 years

Review source

Reviewed May 2025

Quality is diminishing

It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a HIPAA compliant telahealth site and it used to be very reliable.

Cons:

The product quality has declined in the past few months. The past 2-3 weeks it's been even worse. To many dropped calls and lag time in audio and visual communication.

Carrie W.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed October 2025

My experience has been all positives

I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else. I believe that having to have an account and the meeting number nonsense gets in the way of things.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The ease of use for both myself and clients. I use doxy not only for telehealth appointments but it's what I use exclusively for consultations with potential new clients. I use the tier that has no charge and it's been more than enough for my needs.

Cons:

I can't think of anything that I would indicate that I don't like. There's nothing that I've had happen in using doxy that was negative. Back in 2020-2021 there were occasionally connection problems, but I did not attribute that to doxy's service.

Reasons for choosing Doxy.me

I had always liked Doxy for the ease of use, especially when directing consultations where to meet. And since AI note assistant is something I use, continuing telehealth on doxy has continued to be very easy

Cheri K.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed June 2025

Incredibly reliable free resource that has saved me!

As a solo practitioner, I was looking for something that would not add to my monthly expenses, would be consistently reliable for clients, and would give me a static link. Doxy.me has saved me many times when my [other] company-specific EHR video platform would have serious issues in sound sycing. I would inform my clients to meet me at doxy.me. Doxy.me has now become my main video option for clients and it is absolutely free!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Doxy.me has been fabulously reliable, incredibly userfriendly, and an incredible deal! I love Doxy.me for seeing my mental health clients. I love that my company name is in the static link I can give any clients. The interface is consistently great for video calls.

Cons:

NOTHING! I get a free, HIPAA-compliant service to use whenever I need. Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5 seconds of a video call. It has always gone away quickly.

Reasons for choosing Doxy.me

I love the free option! The video capture is not as wide angled as Google Meet -- I don't want the client/patient to see all of my room.

RACHELLE G.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2025

Grateful for ease of use

I was intimidated by the idea of having to do telehealth but Doxy is the best I could have hoped for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having the same four word link each time and being able to get multiple clients on at the same time even if they need to be separate geographically.

Cons:

recent difficulty with poor connections if client is on the mobile phone. Telephone calls in to the client disrupt the connection.

Reasons for choosing Doxy.me

simple link. Why do I have to use more characters if I already answered the question?

Roberta V.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed June 2025

Very user friendly software; Highly recommend!

Being not that tech savvy, at first I was apprehensive to try doxy.me; however, I found it to be VERY easy to use and very user friendly. I've been highly satisfied with Doxy.me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been using doxy.me for a number of years now in my solo private practice. A colleague recommended it to me, and since I don't have as much volume as a group practice, this is a perfect solution as I don't pay anything for it, it is VERY user friendly, and meets HIPAA requirements as well.

Cons:

Occasionally there's a little tech difficulties; that is mostly due to connection issues on the part of my client or myself, and usually if we close the session and restart, it gets cleared up.

Reasons for choosing Doxy.me

The alternative options are either not HIPAA compliant or are too expensive.

Stephen F.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed June 2025

A tremendous help to my psychology practice