FaultFixers 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

FaultFixers

4.3

(3)

Pricing

Starting at £35.00 per month

About FaultFixers

FaultFixers is maintenance software designed to be straightforward and easy to use. Packed with bespoke features to support teams and operations on the ground to ensure safe and reliable maintenance management and upkeep.

It offers various features such as planned preventative maintenance (PPM) management, real-time notifications, in-app messaging, custom checklists and digital forms, customizable reports and analytics, a dashboard, and QR codes to deploy across facilities for accurate and fast asset tracking.

FaultFixers Screenshots

FaultFixers Pricing and Plans

Starting price: £35.00 per month

Free Trial

Free Version

Professional

£50.00

per user, per month

Plan includes:

Reactive work order management
Digital Checklists/Forms
Multi-Site Management
File Uploads (Certificates, Photos, etc.)
Notifications (Mobile & Email)
Time & Cost Tracking
Recurring PPM Tasks
Reporter App & Portal
Unlimited Reporter Users
Asset Register & QR Asset Tagging

Starter

£35.00

per user, per month

Plan includes:

Reactive work order management
Digital Checklists/Forms
Multi-Site Management
File Uploads (Certificates, Photos, etc.)
Notifications (Mobile & Email)
Time & Cost Tracking

Enterprise

Pricing available upon request

Plan includes:

Reactive work order management
Digital Checklists/Forms
Multi-Site Management
File Uploads (Certificates, Photos, etc.)
Notifications (Mobile & Email)
Time & Cost Tracking
Recurring PPM Tasks
Reporter App & Portal
Unlimited Reporter Users
Asset Register & QR Asset Tagging

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FaultFixers Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of FaultFixers
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Budgeting/Forecasting
Checklists
Commercial Properties
Compliance Management
Contact Management
Contract/License Management
Cost Tracking
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Import/Export
Document Management
Document Storage
Equipment Maintenance
Equipment Tracking
Facility Scheduling
File Storage
Fixed Asset Management
For Mechanical Equipment
Forms Creation & Design
Forms Management
Historical Reporting
Inspection Management
Job Management
Maintenance Scheduling
Media Library
Multi-Location
Predictive Maintenance
Preventive Maintenance
Process/Workflow Automation
Purchase Order Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Residential Properties
Resource Allocation
Scheduling
Self Service Portal
Service Level Agreement (SLA) Management
Status Tracking
Task Management
Task Scheduling
Technician Management
Template Management
Vendor Management
Version Control
Warranty Tracking
Web Forms
Workflow Management
Workforce Management
Work Order Management

FaultFixers User Reviews

Overall Rating

4.3

Ratings Breakdown

33%

67%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

5.0

Functionality

4.0

Have you used FaultFixers and would like to share your experience with others?

Jonathon Z.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

A great team with a good product.

As a team they are very good at responding to quires and providing training. The system does mostly everything that we require with more planned features on the way. It is great to be able to keep track of the jobs, reactive and planned, in specific buildings and with different operators. Overall we are pleased with the program and the FaultFixers team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support is one of the best attributes in the company. It is a real hands on approach with real people you can talk to that are always happy to help. The program is also well set out and easier than other maintenance systems I have used. The team also take on suggestions from users and implement them.They even provide a system to suggest these.

Cons:

It would be nice to have more performance monitoring built in the system. This is however coming from what I understand. Also, the team are happy to provide this information should you request it. However, having the information on the system would be a real benefit.

Reasons for switching to FaultFixers

Cost and ease of use. Being a charity the cost of the system, without effecting the relevance to our company is important.

Vendor Response

Thank you for your lovely feedback. Really glad to hear you've gotten on so well with the product. We are happy to confirm that we will be releasing several performance monitoring features in the next 6 months along others. I'll be in touch with you directly when they go live. Kind regards Doug

Replied August 2025

Andy W.

Verified reviewer

Sports

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Faultfixers rates well

Our full team use this for reporting jobs so we needed something that was quick and easy to use. This saves us time to do the manual jobs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and you do not need a degree to understand the workings. The mobile app is also easy to use and understand and you can easily add media.

Cons:

When using the app, if a location is not initially added, you cannot add one at a later date. I have however brought this up with the design team and they are to address this.

Reasons for switching to FaultFixers

Not happy with the product and there did not seem to be any improvements.

Vendor Response

Hi Andy, Thank you for your review! Really glad to hear how well you and the team are getting on with the App. I can confirm that the ability to move a task to a location after creating it is right at the top of our pipeline along with a bunch of features we are excited to share with you. Please do reach out again if you think of additional features you would like to see added. Kind regards Doug

Replied August 2025

Emily S.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Impressive and constantly improving

The company have been so helpful and open to all our questions and suggestions. They have a voting page where you can suggest their next developments or bits in the app you'd like to see added or changed. Out of all the apps we'd looked in to, this was the easiest to navigate and has been a great choice moving forwards. The maintenance team were really impressed. The Fault Fixers team have also been very quick to reply to any questions that we've had about the app and we were able to arrange a zoom meeting to discuss some options around better ways to utilise the app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to set up and run from a desktop computer. Is also a great way to build an asset profile for properties.

Cons:

The cost is per user, meaning, if you have a large team, this can amount to a higher cost than other apps. Would be great if there was a set price for 1-5 users, 6-10 users, 10-20 users, etc.

Vendor Response

Hi Emily, Thank you for the lovely feedback. It's great to hear how well you and your team are getting on with FaultFixers. I was alarmed to see you haven't been able to upload photos on mobile. This is certainly a feature of FaultFixers, this issue seems to only be affecting your account. If you can reach out to me at doug@faultfixers.com or through the chat function in app I will get this resolved for you as soon as possible.

Replied June 2025

Showing 1 - 3 of 3 Reviews