ML Work Orders 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

ML Work Orders

4.8

(18)

Pricing

Starting at $1,200.00 per year

About ML Work Orders

ML Work Orders is a facility management system geared towards the school facility space. It offers everything a facility manager needs to efficiently manage assets, inventory, maintenance work orders, and preventative maintenance schedules. ML Work Orders can handle both facility and IT related work orders. Build simple workflows and routing to get your work orders to the right people for the right job. Track your team performance, facility issues, assets and inventory with our robust reports and dashboards.

ML Work Orders Screenshots

ML Work Orders Pricing and Plans

Starting price: $1,200.00 per year

Free Trial

Free Version

Basic

$1,200.00

per user, per year

No plan information available

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ML Work Orders Features

Popular features found in Facility Management
Alerts/Notifications
Calendar Management
Facility Scheduling
Inspection Management
Inventory Management
Maintenance Scheduling
Preventive Maintenance
Reporting/Analytics
Space Management
Vendor Management
Work Order Management
More features of ML Work Orders
Activity Dashboard
API
Asset Lifecycle Management
Billing & Invoicing
Customizable Forms
Customizable Reports
Document Management
Document Storage
Equipment Maintenance
Equipment Management
Fixed Asset Management
For Schools
Incident Management
Inventory Control
Invoice Management
Maintenance Management
Status Tracking
Workflow Management

ML Work Orders User Reviews

Overall Rating

4.8

Ratings Breakdown

78%

22%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.7

Have you used ML Work Orders and would like to share your experience with others?

Verified

Reviewer

Education Management

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Easy to use and elegant

Simple yet effective tool for managing work orders.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to see the information you want at a glance. There are several views which are all customizable as well as granular email notifications.

Cons:

There was a less thought-out interface design. However, this was recently overhauled in an update and is now much more thoughtful.

Vince C.

Verified reviewer

Facilities Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

ML Work Orders Does It All

Two words " completely satisfied " !

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

ML Work Orders makes it simple to see what critical and high priority work orders should be scheduled first. It also allows you to track time management per work order incident. Also allows multiple employees to note and update progress on critical work orders allowing an up to date status of your work order. With ML Work Orders you can schedule and assign preventative maintenance. This software is user friendly and easy to learn. I have found this software to be essential to the maintenance of my building. As a supervisor, I highly recommend this product .

Cons:

Judging from the last system we were using I see no issues that need improving at this time.

Deborah S.

Verified reviewer

Education Management

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed April 2022

Administrative Support/Receptionist

Ratings Breakdown

Ease of use

Functionality

Pros:

Being able to rate the work order is helpful. I am also able to request in comments to notify me of when someone will be by to fix the problem. If fixed after hours I will get a work completion notification - this is helpful.

Cons:

Not always able to choose the correct item request in the drop-down menus. Too generic. However - this is an easy fix in the comment box.

Cassandra W.

Verified reviewer

Primary/ Secondary Education

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Click less and do more

Compared to what we used in the past this system is awesome.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

User friendly!! Easy to navigate through the system.

Cons:

i love this software and wish we had changed a long time ago.

Reasons for switching to ML Work Orders

This was under the direction of my district and I'm glad they did

Thomas D.

Verified reviewer

Primary/ Secondary Education

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed August 2022

ML Work Order Review

We use ML work orders daily and it is beneficial in having requests documented and kept up-to-date on the status of each.

Ratings Breakdown

Ease of use

Functionality

Pros:

The software is easy to use and provides a window into the status of each entry.

Cons:

I do not have any specific issues with the product as I use it.

peter s.

Verified reviewer

Facilities Services

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2022

Review

Problems that arise are quickly taken care care due to the timely reception of the work orders

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Work orders are sent for review and prioritized, then sent to required departments in a timely manner

Cons:

There is nothing I can complain about. work orders are quickly received by the correct people in a timely matter

Kimberly M.

Verified reviewer

Education Management

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed April 2022

Work Orders

My experience has been good, this is a company wide used program and it has been easy to use.

Ratings Breakdown

Ease of use

Functionality

Pros:

It is easy to use to submit a work order.

Cons:

The calendar is difficult to use for me.

Colleen M.

Verified reviewer

Education Management

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed July 2022

Easy Way for Educators to Reach Out to Custodial Staff

I know that my requests are being considered faster and being completed sooner than previously. I like having a record of requests and completions. I appreciate how multiple staff complete work, it seems like a team approach to maintenance so all does not fall on the head custodian in a building.

Ratings Breakdown

Ease of use

Functionality

Pros:

Sign in using Google is so easy and putting in specifics (room #, issue, type of maintenance needed) I think has made my requests get taken care of sooner than previously. Like seeing my history of work order submissions and completions so I am not replicating requests and I also know how long a request has been submitted. It is great to not have to catch busy custodial staff by chance to discuss maintenance issues. The requests are viewed by the district's custodial staff so work requests are completed by multiple staff members, which is so appreciated!

Cons:

I do not have any issues using this software.

Tracy M.

Verified reviewer

Education Management

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed April 2022

User review

I use ML Work Orders to submit work orders that need to be done in my classroom or around the school. It is easy to use and allows the maintenance department to communicate with me if there are further questions about the request.

Ratings Breakdown

Ease of use

Functionality

Pros:

It's easy to use and allows our maintenance department to communicate on submitted requests.

Cons:

The interface has a very functional look and isn't very aesthetically pleasing.

Eric M.

Verified reviewer

Education Management

501-1000 employees

Used monthly for less than 12 months

Review source

Reviewed April 2022

Quick & Easy!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that this software allows employees to quickly and easily identify a problem, its priority level, and submit it to the proper people. It allows emails a copy of the tech ticket.

Cons:

The program itself is fine, but sometimes it takes a while for tickets to be dealt with.

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