AuguTech 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AuguTech

4.8

(5)

Pricing

Starting at $129.00 per month

About AuguTech

AuguTech delivers. It's industry leading cloud based CX platform with comprehensive CRM and predictive dialer solution is suitable for midsize and enterprise businesses. Key features include: enhanced IVR & intelligent routing capabilities, custom integrations using advanced API protocols, comprehensive reporting metrics, full call recording capabilities including PCI compliant call redaction, real-time conversational analytics, and their award-winning customer service experience.

AuguTech can set customized outbound caller IDs displaying real working local numbers. Through our platform, 100's of targeted local numbers can be automatically rotated when outbound dialing. Our answering machine detection functionality is able to filter a majority of answering machines and connect agents to more live prospects.

Agents can be logged in remotely with just a head set and a web browser. AuguTech's intuitive agent interface can display a script for the agents to read with completed custom fields like name, address, revenue, income, etc., google maps, automated call back schedulers and user stats.

Managers have full access to the advanced “Administrator Dashboard” which enables t...

AuguTech Screenshots

AuguTech Pricing and Plans

Starting price: $129.00 per month

Free Trial

Free Version

Basic

$129.00

per user, per month

No plan information available

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AuguTech Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of AuguTech
Activity Dashboard
Agent Interface
Alerts/Escalation
Answering Machine Detection
API
Archiving & Retention
Auto-Dialer
Automatic Call Distribution
Automatic Outbound Dialer
Blended Call Center
Callback Scheduling
Call Center Management
Call List Management
Call Reporting
Call Scheduling
Call Tracking
Call Transfer
Campaign Management
Campaign Specific Caller ID
Computer Telephony Integration
Customizable Fields
FCC Compliance
FTC Compliance
Inbound Call Center
Lead Capture
Lead Management
List Management
Manual Dialer
Monitoring
On-Demand Recording
Outbound Call Center
Performance Management
Predictive Dialer
Progressive Dialer
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Recording
Third-Party Integrations
Voice Mail

AuguTech Integrations

NetSuite

Twilio

CentrixOne

Docusign

MiVoice Business Solution

SugarCRM

See all 21 integrations

AuguTech User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.0

Value for money

4.8

Customer support

4.4

Functionality

4.6

Have you used AuguTech and would like to share your experience with others?

Dan M.

Banking

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

Excellent small company that treats each of its customers is if they are their only client.

This software allows us to compete with much larger companies that can afford sophisticated predictive dialing systems. Our previous provider cost for the hardware and then a year for support. A lot has changed in the days of requiring LDT1 line in the long distance that goes with it. Most companies now offer a cloud-based solution which is measurably less expensive than 10 years ago. The number one benefit of this program is that it allows our brokers to be selective on who they want to do business with not beg prospects to do business with them. By being able to contact hundreds of people a day our brokers can choose from the low hanging fruit and not have to "beat up" every prospect that answer the phone. If a person is interested in our products and services, our brokers are there to talk to them. If not, the dialer find someone who is. The absolute best part of working with Augutech is access to Gareth :) - best tech support guy ever

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Completely cloud-based solution that does not require any local hardware or special Internet connections (LDT1, ISDN, ect).

Cons:

Fairly rudimentary and basic in its design, there is no print feature for leads and that is a significant problem. When the lead button is pressed it should also prompt for a print screen to be sent to your printer so you do not lose the lead. At bare minimum, all leads should be sent into a special queue that is accessible in the administrator's portal. When a broker loses a lead it takes 30 minutes to track it down if we can find it at all.

Vendor Response

Dan, Thanks so much for your kind words. It is our pleasure working with your team!

Replied August 2017

Richard B.

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2017

Stellar Customer Service! Best Software on the MARKET!

Hands down the best software and company! I have been working with Augutech for over 5 years now. There isn't one person on their team that doesn't understand what it takes to help their clients succeed. The software is amazing. I can't even put a price on the software because the sky is the limit what you can do to have success in your business using the technology they provide. The technical support is very fast when you put a ticket in. If you have any issues with billing they are they for you every time. With confidence I refer Augutech to all my business friends. I don't know how I would run my business with out them. Great work to the Team at Augutech.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration, The IVR, Voicemail Drops

Cons:

The server crashes once in awhile.

Vendor Response

Rich, Thank you for the wonderful review. It is great working with you and your team!

Replied March 2017

Nelson G.

Financial Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2017

My experience has been overall very good.

Reaching more potential customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Specific that it can make 400-500 dials, therefore allowing me to speak with more potential customers.

Cons:

Reaching a customer person is a challenge, when I call it becomes voicemail maze. However when the person is reached they are very helpful.

Christian B.

Telecommunications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2017

A great dailing system.

I've been working using Augutech almost since three years ago, and everything works really good for me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can Barge and listes to my agents.

Cons:

It's no easy to twist the campaigns.

Vendor Response

Thank you for the kind words. It is a pleasure working with you!

Replied March 2017

Orlando M.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2017

Excellent Support!

Our company had tried a few different dialers trying to find the right fit. Other dialers just weren't up to our standards. A few weeks ago we gave Augutech a shot and they have not only met our requirements, but have exceeded them. The dialer service is great, tech support is always available and helpful and my rep has been really helpful and courteous.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great service, excellent support, feature-rich software

Cons:

Occasionally have to reset softphone when switching computers.

Vendor Response

Thank you so much for the kind words Orlando!

Replied March 2017