Hansen Cash+ Call Recording 2026: Benefits, Features & Pricing

There are many Benefits Customer satisfaction being number one

From this software, I have the benefit of a solid answer to the question "What was said during that call?" No more he-said she-said!

Primarily, Cash+ has been used in our office as a training and coaching tool. Calls are evaluated to ensure that we are meeting our service guarantee to our clients - and to track trends that need to be addressed. We've found, however, that there has been a 'fringe benefit" to our call recordings. Prior to installing and using this software, we occasionally found ourselves in the position where our client and our employee had differing recollections (or simply no recollection) of conversations that affect important issues, such as their coverage options or payment arrangements. Now, when such a dispute arises, we are able to rely on the call recording to determine the facts. I can't stress how useful this has been in resolving "he said/she said" disputes. On the down side, the occasional recording will be "split" into two separate call records in the Cash+ System (caused by a quick loss of internet phone connection), however I must share that the service support team at Hansen Software has always been able to recover the "missing part" of a call, and done so promptly. Hansen's service team assisted me with the set-up of daily and weekly phone reports, and took the time to walk me through the report set-up procedure so that I can handle this task on my own as I seek out new or customized information gathered by the software. I'm always greeted with a cheerful offer of assistance when I call or log in for remote support. I highly recommend Cash+!

Both products we use in one software package.

The software integrates with our PMS great, but more importantly, their customer service (on the rare occasion we do need assistance) is top notch. I can usually get someone on the phone who knows exactly what they're doing within 5 minutes of dialing. They follow through on the issues completely, and follow up to make sure everything is still up to standard a few days later. Awesome service, great product that integrates perfectly with our systems.

I dare anyone to find a better call recording software, I am a very picky person and I have called about 8 other call accounting and recording software manufactures and spent lots of time on research and let me tell you this system is amazing, it is easy to use, works and is very reliable, and the price is unreal. if you are in the market call them first, do a quick demo and then try to find a better system.

I have compared the features, support and cost with other companies, and this software is great all around.

Great system and easy to use, support is always there and call them whenever you need them. very happy using Cash +

Excellent customer service. Excellent product.