Cyburdial 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Cyburdial

5.0

(6)

Pricing

Starting at $15.00 per month

About Cyburdial

CyburDial is a web-based remote office management & operations platform (ROMOP) designed for today's world which offers organizations a complete "Cybur Office" with everything that they need to run their business in today's world of remote workers.

CyburDial comes with operations management (CRM), communication/sales, accounting & finance, research & development, human resources, and IT security modules.

Cyburdial Screenshots

Cyburdial Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Basic

$15.00

per user, per month

No plan information available

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Cyburdial Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Cyburdial
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Assignment Management
Auto-Dialer
Automatic Call Distribution
Billing & Invoicing
Blended Call Center
Calendar Management
Callback Scheduling
Call Center Management
Call Reporting
Call Scheduling
Call Tracking
Call Transfer
Campaign Management
Campaign Specific Caller ID
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Computer Telephony Integration
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Document Management
Electronic Payments
Email Management
Employee Activity Monitoring
Employee Management
FCC Compliance
File Transfer
Financial Management
FTC Compliance
Inbound Call Center
Interaction Tracking
Inventory Management
Lead Management
List Management
Live Chat
Manual Dialer
Marketing Automation
Meeting Management
Mobile Access
Monitoring
Multi-Channel Communication
Order Management
Outbound Call Center
Performance Management
Performance Metrics
Predictive Dialer
Prioritization
Progressive Dialer
Progress Tracking
Projections
Project Management
Project Time Tracking
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real-Time Data
Real-Time Reporting
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Scheduling
Single Sign On
Softphone
SSL Security
Tagging
Task Management
Third-Party Integrations
Time & Expense Tracking
Time Zone Tracking
Training Management
Vendor Management
Voice Mail
Workflow Management

Cyburdial Integrations

HubSpot Content Hub

SugarCRM

SuiteCRM

Vtiger CRM

Zoho Desk

Cyburdial User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

5.0

Have you used Cyburdial and would like to share your experience with others?

Frank M.

Verified reviewer

Broadcast Media

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed August 2024

Inexpensive & Reliable

To date I have had very good experience using Cyburdial services

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about using Cyburdial is how quickly they are there to help you with any thing that comes up. Very inexpensive compared to other service providers.

Cons:

Really can't say I have a least like about the service. It's overall just right

Reasons for switching to Cyburdial

Price is the real reason it counts for our business

Calum K.

Verified reviewer

Telecommunications

2-10 employees

Used daily for more than 2 years

Reviewed July 2021

Fantastic Resource

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fantastic resources to help ViciDial administrators. Loads of really great step by step tutorials to help you get the most from your system. All free and the owner is easily contactable and eager to help if you have any issues.

Cons:

I can't think of any features that are missing.

Vendor Response

Thank you sir for your kind words, we aim to please and help our community stay compliant towards the FCC

Replied July 2021

Guillermo Q.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

When it comes to quality, [SENSITIVE CONTENT HIDDEN] is the guy to go, cyburdial the company to handle your Daily tasks

We have been working for quite some time and [SENSITIVE CONTENT HIDDEN] address a few issues we were having, fix them, and allow us to grow and offer our customer a better quality on services

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use, support was amazing, very knowledgeable person are found here I only deal and talk to [SENSITIVE CONTENT HIDDEN] !!!

Cons:

that it was not free as in BEER, but hey, if i wanted quality, it has a price tag

Reasons for switching to Cyburdial

They try to do the switch, after 10 days "TRYING" they could NOT figure it out, and when we have 7 agents logged IN, it starts to kick others out, and it was over 60 agents, 10 days wasted, we lost 3 Customers, and took us long time and effort to grow back again

Vendor Response

We appreciate you as a customer and have been blessed to learn from you as much as you have learned from us. We look forward to many more years together in this business partnership.

Replied May 2021

Jack G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Dial smart not hard

CyburDial solved the 2020 problem of being able to stay open and profitable while working with a remote team of agents. What we got was the benefit of increased productivity due to the insight it’s reporting modules offer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CyburDial is very flexible & works on most computers, tablets, & smart phones. It’s perfect for users on the go or who value the freedom of being able to work from anywhere on any device, including the one they already have.

Cons:

Cyburdial is not the easiest software to use out of the box. New users may find the many different features intimidating & cumbersome at first. Some features are more of a gimmick than a feature.

Vendor Response

We appreciate your review and have been blessed to have you as a client as we have learned as much from you as you ahve from us. Thank you and we look forward to many years to come.

Replied May 2021

Anupam R.

Verified reviewer

Renewables & Environment

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

He is an expert!

Excellent!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are a Pro at what they do and their software, are systematic in managing and maintaining it. So, if and when there are issues, they are well prepared, and have quick solutions.

Cons:

Currently, I do not have any thing that is not positive!

Vendor Response

Thank you for your kind words, its always a pleasure doing business with you

Replied July 2021

Diego H.

Verified reviewer

Banking

201-500 employees

Used daily for free trial

Review source

Reviewed July 2021