VBVoice 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

VBVoice

4.8

(5)

Pricing

Starting at $0.01 one time

About VBVoice

Pronexus VBVoice is an on-premise call center solution that helps small to large enterprises build and develop interactive voice response (IVR) applications using a drag-and-drop interface. It enables users to convert text files into synthesized speech outputs, improving customer experience with the brand.

Key features of Pronexus VBVoice include automated directory assistance, inbound/outbound IVR, voice verification, telephone banking and centralized logging. It comes with a predictive dialer, which lets users automate processes for outbound calls using various algorithms, optimizing agent productivity. Additionally, managers can keep track of system modifications and recall specific versions as per requirements.

Pronexus VBVoice helps businesses perform serialization and change tracking mechanisms across applications with built-in network redundancy. Pricing is available on request and support is extended via phone, email and other online measures.

VBVoice Screenshots

VBVoice Pricing and Plans

Starting price: $0.01 one time

Free Trial

Free Version

Basic

$0.01

one time

No plan information available

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VBVoice Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of VBVoice
API
Call Center Management
Multiple Scripts
Phone Key Input
Predictive Dialer
Survey/Poll Management
Text to Speech
Version Control
Voice Customization
Voice Mail

VBVoice User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

5.0

Functionality

4.2

Have you used VBVoice and would like to share your experience with others?

John P.

Verified reviewer

Telecommunications

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Pronexus VBVoice SDK - A Must For IVR Functionality

We have been able to provide good quality software products for the telephony markets we sell into... Unified Communications has been are key market and oldest vertical market... Nice to have a company around that has more years in business then yours... We are into our 20th year now...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The number of deployments that can be done easily with the SDK is amazing... We are able to provide applications to our customers that are better and more stable than the shareware software running out there... Support for the telephony and the application development side has always been there for us...

Cons:

In the past the constant new versions caused us to continually have to update sites in the field... While this might be an easy task for a company that has one or two applications deployed... Becomes much more difficult when you have 100's of sites to update and maintain... Fortunately it looks like that is slowing down with Version 10...

Mark B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

VBVOICE & Scribe

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support of the Pronexus Team and their willingness to help us meet the changing needs of ours has been great. They have taken our suggestions and incorporated into the product. The product is easy to use and flexible to create new solutions for our customers.

Cons:

The reset of the licensing when moving virtual servers can sometimes be a problem, but the team is responsive to requests to do this.

Rene L.

Utilities

1001-5000 employees

Used daily for more than 2 years

Reviewed December 2017

Support is very helpful.

Communicate with customers easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team works with you to ensure you get the right features .

Cons:

Testing can be difficult in some cases .

Jeffrey H.

Verified reviewer

Information Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Outstanding company to work with

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Would be hard pressed to name a company more responsive than this. Outstanding customer and sales support

Cons:

More examples in their documentation, specific to VB.Net

Reasons for switching to VBVoice

Support

Brian M.

Verified reviewer

Computer Software

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed August 2019

Simple Telephony in .NET

We have been in the telecom software business for 30 years. We have implemented VBVoice since back in the VB6 days and continue with our .NET development team. We have deployed hundreds of custom and reusable IVR, outcall, or even voicemail applications over the years with great success.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to implement with a fairly robust feature set. .NET integration allowed us to get extremely complicated call flows implemented quickly and enjoy all the other .NET benefits.

Cons:

Deep SIP integration is not yet available.

Showing 1 - 5 of 5 Reviews