QwikDial 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

QwikDial

4.7

(7)

Pricing

Starting at $0.06 per month

About QwikDial

QwikDial is a cloud-based predictive dialing solution designed for accounts receivable operations. It offers call monitoring, call transfer, contact management and call recording within a suite.

QwikDial features a graphic call designer, which allows users to plan their debt collection calls while ensuring that the calls are compliant with Fair Debt Collection Practices Act (FDCPA) regulations. The software features an open API, allowing users to integrate the QwikDial solution with the accounts receivable system and automatically transfer the list of payment defaulters.

With the help of integrated voice response (IVR) integration, users can receive their payments over the phone using keypad inputs. This module also helps users maintain compliance with Payment Card Industry (PCI) standards.

QwikDial features customized reporting and dashboards, which allows managers to track the agent performance and debt collection efforts in real time.

QwikDial Screenshots

QwikDial Pricing and Plans

Starting price: $0.06 per month

Free Trial

Free Version

Basic

$0.06

per month

No plan information available

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QwikDial Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of QwikDial
API
Auto-Dialer
Call Reporting
Call Transfer
Computer Telephony Integration
Monitoring
Predictive Dialer

QwikDial Integrations

Beyond ARM

QwikDial User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

29%

Secondary Ratings

Ease of Use

4.9

Value for money

4.7

Customer support

4.9

Functionality

4.7

Have you used QwikDial and would like to share your experience with others?

Hunter Q.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

QwikDial

We have been using QwikDial for many years and are generally happy. However, with the writing on the wall about new bipartisan bills being presented in Congress designed to basically eliminate any ability to use predictive dialing, we are hoping that QwikDial can adjust to create some sort of "click-to-dial" option.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Integrated with DAKCS collection software. Uploading accounts for call campaigns is done directly from the Beyond system in a single step.

Cons:

It would be nice to be able to modify/disable/enable multiple campaigns at once rather than having to select them one at a time. Voicemail drop features need some work, particularly with the reporting back to Beyond.

Kelly P.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

QwikDial is a great dialing solution

We were able to get QwikDial to work on our thin client environment with help from the great team at DAKCS!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

QwikDial is easy to use and train on. We just recently started 4 new collectors on the product and training time was about 5 minutes. It gives our office a great click to dial platform, and with the software integration we are able to leave messages as well.

Cons:

The fact that I can not use the recordings with my speech analytics is a bit of a downfall, but I know DAKCS is aware of this and looking for a solution for their clients, as always!

JW B.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2018

We have used this dialer technology for over a year now and are happy to have made the switch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The biggest advantage is its seamless integration with the DAKCS software platform. We do not have to move files into the dialer and then download results. This saves us countless hours of management. Beyond that, the platform allows us to scale up when our volumes are heaviest without the addition of any more Telephone equipment.

Cons:

Certainly more expensive when compared to traditional long distance costs, however, we have no hardware to support (since it is cloud based) and the integration with our ARM software saves us the time to offset this increased spend.

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2018

Great product!

We are able to scale the dialer to what we have as needs on a daily basis. If we need more contacts, we just add a few more lines. It generates some linkback but mostly it generates more return calls. I have had to decrease the number of lines because the collectors could not keep up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product is very easy to setup and monitor. The integration with our collection software makes this a product we will never cease to use. It is very easy to scale for our needs. There is never a need to add hardware or call to get an upgrade to use more lines.

Cons:

I can't really think of anything that i dislike about Qwikdial.

Scott D.

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

QwikDial triples workflow

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

QwikDial allows my collectors to easily triple the output from our old dialing system. I am able to see real time statistics, and keep track of everything that is happening at a glace, no matter where I am in the world.

Cons:

It is subject to internet connectivity, which most cloud dialers are. It can be challenging when the internet is stagnant.

Ann S.

Executive Office

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

QwikDial review