RECITE 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

RECITE

5.0

(4)

Pricing

Starting at $1,500.00 one time

About RECITE

RECITE is a complete call center solution for both contact centers, as well as for companies relying on IP Telephony. It provides organizations with a single platform for managing audio, video and chat interactions and includes business process management capabilities. With RECITE you can capture, process, analyze and ultimately act upon all interactions both customer-facing and in the back office.

RECITE Screenshots

RECITE Pricing and Plans

Starting price: $1,500.00 one time

Free Trial

Free Version

Basic

$1,500.00

per user, one time

No plan information available

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RECITE Features

Popular features found in Call Recording
Activity Dashboard
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Tagging
Call Transcription
Computer Telephony Integration
Event Triggered Actions
File Transfer
Interaction Tracking
IVR
Recording
More features of RECITE
API
Archiving & Retention
CRM
On-Demand Recording
Scheduled Recording

RECITE User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used RECITE and would like to share your experience with others?

John B.

Verified reviewer

Utilities

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2016

Support is always on point!

Their Skype for Business Recording software "Recite" is very powerful. It integrates very well with Lync/Skype for recording. Numonix Support is always there when anything comes up, and very knowledgeable. They do not just fix the issue, they explain what was going on as well so you can learn from them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is pretty intuitive. Not too much training is needed to administer the system and once it is setup and running in your environment, it just works. There isn't much maintenance involved.

Cons:

Not sure if this is a feature we do not have working correctly, but the users in the Recite software package do not actively sync with Active Directory. What this means is we have to manually setup users when new employees are brought on. It would be really smooth to have the integration to pickup new users accounts, DID setups, etc.

Vendor Response

Hi John. Thank you for your review. We are pleased to serve you and your company. Regarding your comment about Active Directory Sync, we have launched our Real-time Active Directory Monitoring and will be in touch to give you further information and update your site.

Replied August 2016

Mike M.

Used daily for more than 2 years

Review source

Reviewed June 2018

Solid Reliable Product that leaves other solutions in the dust.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive ease of use. Powerful feature sets included at no extra charge unlike the competition. Several Infrastructure integration options makes it flexible/easy to deploy. Excellent support!

Cons:

Thinking about this I could not find any. Perhaps if it was free and one didn't have to pay for anything.

James W.

Capital Markets

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2017

Feature Rich, Easy to Use, Great Value