1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Call Center Software

/

TalkChief

Overview

TalkChief 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if TalkChief is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

TalkChief
TalkChief
4.9
(18)

Pricing

Starting at $8.00 per month

About TalkChief

TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups, enterprises, and nonprofits. Designed to simplify interactions across remote teams and with customers, TalkChief focuses on user-friendly features that prioritize your unique needs.

Imagine a world where spam numbers and bots are effortlessly blocked, where each agent has their own caller ID, and where welcoming inbound calls is a personalized experience. TalkChief brings this vision to life, making communication smoother and more human.

Key features such as automated notifications, call recording, interactive voice response (IVR), and skill-based routing empower you to navigate communication challenges effortlessly. Dive into detailed reports, track key performance indicators (KPIs) on intuitive dashboards, and use filters to easily find specific conversations. With TalkChief, administrators have the tools to tailor communication strategies for maximum impact.

Managers can take advantage of dynamic call routing, directing calls to team members based on language, location, and other individual traits. This personalized touch ensures that your team operates at it...

s best. TalkChief doesn't just stop at communication; it integrates seamlessly with third-party helpdesk, collaboration, and customer relationship management (CRM) systems. This interconnected approach ensures that your communication ecosystem aligns perfectly with your existing tools and processes. Available through convenient monthly or annual subscriptions, TalkChief provides robust support via FAQs, live chat, a knowledge base, and various online resources. It's more than a business phone system; it's a personalized communication solution tailored to elevate your business experience.

TalkChief Screenshots

0
0
1
2
3
4
5

TalkChief Pricing and Plans

Starting price: $8.00 per month
Free Trial
Free Version

Essential

$8.00

per user, per month

No plan information available

    Growth

    $13.00

    per user, per month

    No plan information available

      Professional

      $17.00

      per user

      No plan information available

        Advisor Get Price CTA Image

        Confused about pricing? We've got you covered.

        Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

        TalkChief Features

        • Popular features found in Call Center
          Caller ID
          Call Logging
          Call Monitoring
          Call Recording
          Call Routing
          Call Scripting
          Contact Management
          CRM
          Dashboard
          IVR
          Queue Management
          Reporting/Analytics
        • More features of TalkChief
          Access Controls/Permissions
          Activity Dashboard
          Activity Tracking
          Alerts/Notifications
          Answering Machine Detection
          API
          Archiving & Retention
          Automated Responses
          Automatic Call Distribution
          Calendar Management
          Callback Scheduling
          Call Center Management
          Call Conferencing
          Call Disposition
          Call List Management
          Call Queues
          Call Reporting
          Call Scheduling
          Call Screening
          Call Tracking
          Call Transfer
          Campaign Management
          Chat/Messaging
          Collaboration Tools
          Communication Management
          Computer Telephony Integration
          Conferencing
          Contact Database
          Customer Database
          Customer History
          Customizable Caller ID
          Customizable Reports
          Data Import/Export
          Document Management
          Drag & Drop
          Employee Activity Monitoring
          Employee Directory
          Event Triggered Actions
          Fax Management
          File Transfer
          Inbound Call Center
          Integrations Management
          Interaction Tracking
          Lead Capture
          Lead Management
          Live Chat
          Manual Dialer
          Mobile Access
          Monitoring
          Multi-Channel Communication
          Multi-Channel Management
          On-Demand Recording
          Online Voice Transmission
          Outbound Call Center
          Performance Management
          Performance Metrics
          Phone Key Input
          Progress Tracking
          Projections
          Purchasing & Receiving
          Real-Time Analytics
          Real-Time Data
          Real-Time Monitoring
          Real-Time Notifications
          Real-Time Reporting
          Real-Time Updates
          Recording
          Remote Access/Control
          Remote Support
          Reporting & Statistics
          Role-Based Permissions
          Scheduled Recording
          Single Sign On
          SIP Trunking
          Softphone
          SSL Security
          Text to Speech
          Third-Party Integrations
          Time Zone Tracking
          Two-Way Audio & Video
          Unified Communications
          Virtual Call Center
          Voice Customization
          Voice Mail
          Voicemail Transcription
          VoIP
          VoIP Connection
          Workflow Management

        TalkChief Integrations

        Pipedrive
        Pipedrive
        Salesflare
        Salesflare
        HubSpot CRM
        HubSpot CRM
        Zoho CRM
        Zoho CRM
        Bitrix24
        Bitrix24

        TalkChief User Reviews

        Overall Rating

        4.9

        Ratings Breakdown

        5

        94%

        4

        6%

        3

        0%

        2

        0%

        1

        0%

        Secondary Ratings

        Ease of Use

        4.9

        Value for money

        4.9

        Customer support

        5.0

        Functionality

        4.9

        Have you used TalkChief and would like to share your experience with others?

        Hakob's profile

        Hakob S.

        Verified reviewer

        Information Technology and Services

        51-200 employees

        Used weekly for less than 6 months

        Review source

        Reviewed April 2021

        Great product

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Easy to use, clean nice flow builder . Great for small and medium call centers .
        Cons:
        Its great MVP so far and easy to use . Definitely waiting some more cool features to be added .

        Vendor Response

        Thank you Hakob for your feedback and review, we have a long interesting roadmap ahead, stay tuned!

        Replied April 2021

        Read More

        YI

        Yazan I.

        Verified reviewer

        Banking

        201-500 employees

        Used daily for less than 12 months

        Review source

        Reviewed March 2021

        Awesome UI and Great Features

        5

        They provide all features and functionality that I need, without adding complexity to the implementation, overall, I love their dashboard, features and their support team is amazing!

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Clean UI, ease of use and the details in every single feature, for example, localization functionality was enabled without me even asking, everything was set for me to start calling
        Cons:
        Can't say anything really hear, I love the product, but I wish to have more integrations in the near future

        Reasons for choosing TalkChief

        I had a demo with one of their team, they are so friendly and they care about nothing but to deliver value to my business, I was sold before the demo was over

        Reasons for switching to TalkChief

        Price tag and support issues

        Vendor Response

        Thank you Yazan for your review, we truly appreciate your honest feedback!

        Replied April 2021

        Read More

        OB

        Olga B.

        Verified reviewer

        Non-Profit Organization Management

        2-10 employees

        Used daily for less than 6 months

        Review source

        Reviewed August 2024

        Amazing and user friendly

        5

        My overall experience with Talk Chief has been exceptional. They consistently demonstrate a high level of professionalism, responding swiftly and effectively to all inquiries. Their support is both attentive and efficient, ensuring that every concern is addressed promptly. The combination of their quick response times and professional demeanor makes interacting with them a seamless and positive experience.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        I've been truly impressed with the level of support I've received. The team has been incredibly efficient, always providing quick and helpful responses whenever I reach out. Their promptness and clear communication have made a significant difference, ensuring that all my concerns are addressed swiftly and effectively. It's refreshing to experience such reliable and attentive service.
        Cons:
        While my experience with Talk Chief has been largely positive, one aspect I find lacking is the absence of a dedicated soft phone app. Having a streamlined, user-friendly app for managing calls and communications would significantly enhance convenience and accessibility. I hope Talk Chief prioritizes developing this feature soon to further improve the overall user experience.

        Read More

        IA

        Ibraheem A.

        Verified reviewer

        Retail

        11-50 employees

        Used daily for less than 6 months

        Review source

        Reviewed August 2024

        Comprehensive VoIP Features, Great Customer Support

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        TalkChief is a comprehensive VoIP solution that exceeds my expectations. Its intuitive interface and customizable features make it easy to tailor the platform to my specific needs. The support team is exceptional, always quick to respond and knowledgeable about the platform. They are friendly and helpful, making it a pleasure to interact with them. Additionally, TalkChief's competitive pricing and especially with their startup's discounts make it an affordable option for businesses of all sizes.
        Cons:
        TalkCheif has consistently exceeded our expectations. Even when we encountered minor issues, their support team was quick to address and resolve them.

        Read More

        KS

        Khaled S.

        Verified reviewer

        Financial Services

        11-50 employees

        Used daily for less than 12 months

        Reviewed March 2024

        TalkChief helped us improve our operations

        5

        Amazing experience, highly recommeneded

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Ease of use, we integrated our CRM in 10 min
        Cons:
        We are looking forward for the new mobile softphone

        Read More

        TH

        Tareq H.

        Verified reviewer

        Leisure, Travel & Tourism

        2-10 employees

        Used daily for less than 2 years

        Reviewed March 2024

        Excellent call solutions for your business.

        5

        Excellent and highly recommended solutions for your business.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        User friendly and excellent technical support.
        Cons:
        Nothing really. I have been depending on TalkChief for my business for already more than a year and would love to continue with them.

        Read More

        VR

        Verified
        Reviewer

        Computer Software

        51-200 employees

        Used weekly for less than 12 months

        Reviewed February 2024

        just go for it

        5

        very positive overall, very kind and supportive staff, very impressed with their deep knowledge of the field.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        amazing support, very intuitive and easy to use.. a life saver for businesses in some cases.
        Cons:
        nothing out of the ordinary.. set up was pretty fast and you just start working!

        Reasons for choosing TalkChief

        basically it performed better, tracking the system for more than a few months now and results are improving overall.

        Reasons for switching to TalkChief

        we received a better offer, also, while testing the new system, it worked much smoother and with better analytics.

        Read More

        QA

        Qassam A.

        Verified reviewer

        Non-Profit Organization Management

        11-50 employees

        Used weekly for less than 12 months

        Reviewed February 2024

        Review of TalkChief

        5

        It is great in a sense that everything seems easy and doable

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        It’s easy implementation. It was super friendly and the process took no time.
        Cons:
        Nothing in particular. The app is friendly and straightforward.

        Read More

        mh

        majdi h.

        Verified reviewer

        Program Development

        2-10 employees

        Used daily for less than 12 months

        Review source

        Reviewed December 2021

        Best Business Phone

        5

        I really liked the fact that they offer a demo call after you register, they were patient, answering all our questions and very supportive. I definitely recommend that you try them.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        The level of support is amazing, and they are are continuously improving and adding more integrations to the system, i personally asked them for a special integration for ZOHO crm, and within 2 weeks they delivered.
        Cons:
        I am very happy. Nothing at the moment, so far so good.

        Reasons for choosing TalkChief

        the easiness and the support when I registered was amazing.

        Reasons for switching to TalkChief

        I guess it is the support, the product in addition to value for money.

        Read More

        VR

        Verified
        Reviewer

        Information Technology and Services

        51-200 employees

        Used daily for less than 6 months

        Review source

        Reviewed June 2021

        One of the best VOIP service providers out there

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Very easy to set up and a very user friendly
        Cons:
        Nothing so far. It took a few minutes to set up and ready to go

        Vendor Response

        Thank you for your feedback :)

        Replied October 2021

        Read More

        Showing 1 - 10 of 18 Reviews
        Load More Reviews

        Popular TalkChief Alternatives

        Main Product
        TalkChief

        TalkChief

        4.9
        (18)

        Ratings Breakdown

        • 4.94Ease of use
        • 4.94Value for money
        • 5.0Customer support
        • 4.89Functionality

        Pricing

        Starting at $8.00 per month

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.78Ease of use
        • 4.49Value for money
        • 4.61Customer support
        • 4.64Functionality

        Pricing

        Starting at $29.00 per month

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.66Ease of use
        • 4.59Value for money
        • 4.64Customer support
        • 4.60Functionality

        Pricing

        Starting at $23.00 per month

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.55Ease of use
        • 4.54Value for money
        • 4.55Customer support
        • 4.56Functionality

        Pricing

        Starting at $25.00 per month

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.40Ease of use
        • 4.28Value for money
        • 4.09Customer support
        • 4.40Functionality

        Pricing

        Starting at $350.00 per year

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.22Ease of use
        • 4.05Value for money
        • 4.02Customer support
        • 4.27Functionality

        Pricing

        Starting at $30.00 per month

        Get Price

        Other Top Recommended Call Center Software

        Five9
        Five9

        4.2 (481)

        Recently recommended 3 times

        CallTools
        CallTools

        4.8 (153)

        Recently recommended 3 times

        Readymode
        Readymode

        4.5 (60)

        Recently recommended 3 times

        DialedIn CCaaS
        DialedIn CCaaS

        4.8 (291)

        Recently recommended 2 times

        Advisor Get Price CTA Image

        Stuck Between Options?

        Our experts can help you compare TalkChief with other top options, so you can find the best fit for your needs.

        See what companies are saying about Software Advice