Yes, MaintainX has more than 700 reviews and is highly rated on Software Advice. The company complies with SOC 2 Type II and ISO 27001:2022; provides a third-party penetration test report; and details physical, technical, and administrative security on its online Trust Center.

What does MaintainX do?

MaintainX is a maintenance software suite used to track assets, work orders, parts, facility maintenance, work requests, resources, vendors, and more.

Is MaintainX cloud-based?

Yes, MaintainX is a cloud-based computerized maintenance management system (CMMS) that syncs between the web version and the mobile app. It also offers API documentation for implementation.

Does MaintainX have an app?

Yes, MaintainX offers apps for iOS and Android mobile devices. The mobile app includes features that aren't available on the desktop version, such as offline mode, QR and barcode scanning, a work order timer, photo capture, and recent activity updates.

Updated January 19, 2026 at 5:31 AM

MaintainX 2026: Benefits, Features & Pricing

Written by Laura Burgess

Content Analyst

Edited by Caroline Rousseau

Senior Editor

Wondering if MaintainX is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

On this page

Our Summary
Screenshots
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions
Popular Comparisons

Our Summary

MaintainX

4.8

(966)

FrontRunner 2026

Pros:

Ease of use
Integrations

Cons:

Mobile app issues
Reporting limitations

Pricing

Starting at $25.00 per month

What is MaintainX:

MaintainX is a maintenance and asset management platform for the manufacturing and logistics industry. It supports work orders, reporting, and asset tracking. MaintainX also helps businesses manage field service technicians, maintenance work, and fixed assets with time-based schedules, prescriptive maintenance models, and predictive analytics.

Why we like MaintainX:

MaintainX is the highest rated tool in Software Advice's list of best CMMS software for 2025. Reviewers rate it highly for ease of use and customer support. It offers features to help businesses with a variety of maintenance-related functions, including inventory management, task scheduling, regulatory compliance support, and work tracking.

Who should use MaintainX:

58% of Software Advice reviewers who reviewed MaintainX are from businesses with between 11 and 200 employees, indicating it is used by a range of small and midsize businesses. Its features can be used by business operators, field service techs, logistics managers, and engineers.

MaintainX Screenshots

MaintainX Overview

MaintainX is a maintenance and asset management platform built for industrial and frontline teams. It helps organizations streamline operations, enhance asset management, and empower frontline workers while delivering insights that drive efficiency and improve the bottom line.

MaintainX centralizes data from multiple sources—such as IoT sensors, maintenance records, and other systems like SAP—through integrations, ensuring consistent data for data driven decisions, accurate insights, and AI-powered optimizations. As a mobile-first, IoT-enabled solution, MaintainX supports...

MaintainX Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Essential

$25.00

per user, per month

Plan includes:

Unlimited Work Orders with Attached Images
Unlimited Repeating Work Orders
3 Work Orders with Attached Procedures
3-Month Access to Advanced Analytics
Custom Reporting Dashboard
Real-time Messaging
Unlimited Assets
Barcode Scanning

Premium

$75.00

per user, per month

Plan includes:

Meter-based Maintenance
Unlimited Work Orders with Attached Procedures
Unlimited Access to Advanced Analytics
Parts Inventory Management
Purchase Order Management
Time and Cost Tracking
Open REST API Access
Work Order Templates
Dedicated Account Manager
External Work Orders

Enterprise

Pricing available upon request

Plan includes:

Escalation Protocols
Custom Permissions
IoT Sensor Integrations
Advanced Control and Security including SSO
Multi-site Management Tools and Reporting
Dedicated Account Manager
Resource Planning
Root Cause Analysis
MaintainX CoPilot

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of MaintainX's Pricing Plans

We've dug deep into MaintainX's pricing plans to help you determine which option is the best fit for your maintenance operations. We've also outlined the key advantages and limitations of each tier. MaintainX provides four distinct pricing levels: the Basic Plan, the Essential Plan, the Premium Plan, and the Enterprise Plan. Each tier is designed to accommodate different scales of operations and requirements, so understanding the nuances of...

each is essential for choosing the right plan for your needs. **Basic Plan** MaintainX's Basic Plan is a forever-free offering designed for small teams. It provides essential features such as unlimited work orders, procedures, and requester accounts, as well as real-time messaging. This plan includes a limited number of work orders with attached procedures and repeating work orders, as well as one month of access to advanced analytics. **Pros:** - **No cost:** The Basic Plan is completely free, making it accessible to teams with limited budgets. - **Essential features:** It offers core functionalities necessary for basic maintenance management. - **Unlimited requesters:** Allows an unlimited number of users to submit maintenance requests. **Cons:** - **Limited advanced features:** Access to advanced analytics is restricted to one month, and the number of work orders with attached procedures and repeating work orders is capped. - **No inventory or purchase order management:** These features are not included in the Basic Plan. - **Lack of customization:** The plan does not offer custom permissions or IoT sensor integrations, limiting its adaptability to specific needs. **Essential Plan** The Essential Plan is a step up from the Basic Plan, offering additional features at a price of $16 per user, per month when billed annually ($21 per user, per month when billed monthly). It includes everything in the Basic Plan, plus unlimited work orders with attached images, unlimited repeating work orders, and an increased number of work orders with attached procedures. This plan also extends access to advanced analytics access to three months. **Pros:** - **Enhanced work order capabilities:** Allows attaching images to work orders and creates an unlimited number of repeating work orders. - **Longer access to analytics:** Provides three months of access to advanced analytics, enabling better data-driven decision-making. - **Affordable pricing:** At $16 per user per month, it offers a balance between cost and features. **Cons:** - **Still limited advanced features:** While it offers more than the Basic Plan, it lacks features such as meter-based maintenance, inventory management, and API access. - **No dedicated support:** Unlike the Premium Plan, the Essential Plan does not include a dedicated account manager. - **Potential scalability issues:** As a team grows and requires more advanced features, they may outgrow this plan. **Premium Plan** MaintainX's Premium Plan, priced at $49 per user, per month when billed annually ($59 per user, per month when billed monthly), is a comprehensive solution for maintenance teams requiring advanced features. It includes everything in the Essential Plan, along with unlimited work orders with attached procedures, unlimited access to advanced analytics, meter-based maintenance, parts inventory management, purchase order management, time and cost tracking, open REST API access, and a dedicated account manager. **Pros:** - **Comprehensive feature set:** Offers a wide range of advanced features to streamline maintenance processes and improve efficiency. - **Unlimited access to analytics:** Provides ongoing access to advanced analytics, facilitating continuous improvement. - **Dedicated support:** Includes a dedicated account manager to help with onboarding, training, and ongoing support. **Cons:** - **Higher cost:** At $49 per user per month, it may be more expensive than other plans, especially for larger teams. - **Potential underutilization:** Some teams may not require all the advanced features, leading to paying for unused functionality. - **Fewer customizations:** The Premium Plan does not offer many of the customizations that are included in the Enterprise Plan, such as custom user permissions, fields, and workflow automation. **Enterprise Plan** For organizations with complex maintenance needs, MaintainX offers a customizable Enterprise Plan. This plan includes everything in the Premium Plan, plus additional features such as asset health insights, resource planning, escalation protocols, custom permissions, IoT sensor integrations, advanced control and security (including SSO), multi-site management tools and reporting, global parts, and global procedures. Pricing for the Enterprise Plan is customized based on the specific needs of the organization. **Pros:** - **Tailored to specific needs:** The plan can be customized to fit the unique requirements of large enterprises. - **Advanced features:** Offers advanced capabilities such as IoT sensor integrations and asset health insights. - **Scalability:** Designed to accommodate the needs of multi-site organizations with complex maintenance operations. **Cons:** - **Pricing uncertainty:** As pricing is custom, it may be difficult to compare costs without consulting the MaintainX team. - **Implementation complexity:** Due to the wide range of advanced features and integrations, implementation may be more complex and time-consuming compared to other plans. - **Dependence on vendor support:** The plan's complexity may require greater reliance on MaintainX's support team for successful adoption and ongoing use. **Conclusion** After analyzing the pricing plans offered by MaintainX, it's evident that the company provides a range of options designed to cater to the unique needs of different businesses. - **For startups and small businesses:** The Basic Plan, which is free forever, is an excellent choice. It offers essential features such as unlimited work orders and procedures, making it a cost-effective solution for those just starting out. However, as the business grows, the limitations of this plan may become apparent, and upgrading to the Essential Plan could be a smart move. - **For established businesses and enterprises:** The Premium and Enterprise Plans are the way to go. The Premium Plan includes advanced features such as meter-based maintenance, parts inventory management, and open REST API access, making it ideal for businesses with complex maintenance needs. The Enterprise Plan takes it a step further, offering custom pricing and tailored features such as IoT sensor integrations and multi-site management tools, perfect for large corporations with multiple locations. Ultimately, the choice of pricing plan depends on factors such as the size of the maintenance team, the complexity of the assets being managed, and the budget available. By carefully evaluating these aspects and aligning them with the appropriate MaintainX plan, businesses can streamline their maintenance operations, boost efficiency, and achieve long-term success. It's crucial to consider not only the current needs but also the potential for future growth, ensuring that the chosen plan can scale alongside the business.

Compare Pricing

Compare pricing across our most frequently recommended Maintenance Management products.

Software options

Starting price*

User rating

Coast

$20.00 per month

4.70(98 reviews)

267

recommendations

Fiix

$45.00 per month

4.46(627 reviews)

196

recommendations

Click Maint CMMS

$35.00 per month

4.82(88 reviews)

154

recommendations

Maintenance Connection

$110.00 per month

4.41(438 reviews)

recommendations

Sage Fixed Assets

$0.01

4.33(159 reviews)

recommendations

*Defined as the price above any available free plan

MaintainX Features

Drawn from insights across 966 verified reviews, we've outlined MaintainX's best and worst rated features and how they stack up against the average rating.

MaintainX's score

Category average

MaintainX's Best Rated Features

Image Capture

5.0

4.27 category average

Work Order Creation

4.83

4.56 category average

Mobile Access

4.79

4.22 category average

MaintainX's Worst Rated Features

Access Controls/Permissions

3.63

4.27 category average

Calibration Management

3.63

3.39 category average

Inventory Control

3.67

3.82 category average

Popular features found in Maintenance Management
Billing & Invoicing
Calendar Management
Document Management
Inspection Management
Inventory Management
Scheduling
Service History
Technician Management
Third-Party Integrations
Vendor Management
More features of MaintainX
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Approval Process Control
Asset Accounting
Asset Lifecycle Management
Asset Planning
Asset Tracking
Audit Management
Audit Trail
Autofill
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Business Process Automation
Business Process Control
Calibration Management
Check-in/Check-out
Checklists
Code Enforcement
Collaboration Tools
Commenting/Notes
Commercial Properties
Communication Management
Compliance Management
Compliance Tracking
Contact Database
Corrective and Preventive Actions (CAPA)
Cost Tracking
Customer Database
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Import/Export
Data Visualization
Digital Signature
Document Storage
Downtime Tracking
Drag & Drop
Electronic Signature
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Facility Management
Facility Scheduling
Failed Inspection Tracking
Fixed Asset Management
For Mechanical Equipment
Forms Automation
Forms Creation & Design
Forms Management
For Schools
Full Text Search
Graphical Workflow Editor
Historical Reporting
Historical Trend Analysis
Image Capture
Incident Management
Inventory Control
Inventory Tracking
IT Asset Management
IT Asset Tracking
Job Management
Job Tracking
Key & Lock Management
KPI Monitoring
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
No-Code
Offline Access
Parts Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Process Change Tracking
Process/Workflow Automation
Productivity Analysis
Progress Tracking
Purchase Order Management
QR Codes
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Appointments
Reminders
Repair Tracking
Reporting/Analytics
Reporting & Statistics
Report Templates
Residential Properties
Role-Based Permissions
Root Cause Analysis
Rules-Based Workflow
Search/Filter
Status Tracking
Subcontractor Management
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Templates
Tire Management
Traceability
Trend Analysis
User Management
Vehicle Information
Version Control
Workflow Configuration
Workflow Management
Work Order Creation
Work Order Management

MaintainX Integrations

Based on 966 verified reviews, we've identified products most frequently integrated with MaintainX.

Microsoft Power BI

Integration rated 4.6 from 7 reviews

Ehsan Eslamian

Digital Transformation Manager

Used for less than a year

Reviewed April 2023

"Create custom live dashboards"

Microsoft Excel

Integration rated 5.0 from 3 reviews

William Lloyd

Chief Engineer

Used for less than 6 months

Reviewed August 2023

"I use excel for creating customized reports to send data out."

Microsoft Outlook

Integration rated 4.3 from 4 reviews

Zapier

Integration rated 4.5 from 3 reviews

SAP S/4HANA Cloud

Integration rated 3.5 from 2 reviews

Slack

Integration rated 4.5 from 2 reviews

Samsara

Integration rated 4.5 from 2 reviews

Google Chat

Integration rated 5.0 from 1 review

See all 29 integrations

MaintainX Key Sentiments

We analyzed 966 verified reviews for MaintainX to find out what actual users really think.

Most Positive Sentiments

Ease of use

89% Positive

8% Neutral

3% Negative

Many reviewers note that MaintainX is easy to navigate, citing its simple setup, clean layout, and minimal training requirements. They describe onboarding as smooth and note that teams adopt the system quickly across devices and departments. While a few note that more specialized configurations may require extra effort, most agree that the tool supports daily tasks and keeps maintenance management accessible.

Maintenance management

65% Positive

31% Neutral

4% Negative

Feedback on maintenance management often focuses on MaintainX’s mobile‑first approach and the real‑time visibility it provides into asset status and task progress. Users value features such as customizable checklists, preventive maintenance scheduling, and centralized equipment records that support proactive work. Some reviewers would like more room to tailor workflows, forms, and reporting fields to match their specific operations.

Least Positive Sentiments

Work orders

46% Positive

41% Neutral

13% Negative

When discussing work orders, reviewers frequently emphasize how quickly they can create, assign, and track tasks from any device. They appreciate real‑time updates, the ability to attach photos and notes, and more transparent communication between requesters and technicians. A portion of users note that additional sorting options, more notification settings, and further customization of work order fields would help align the tool more closely with their internal processes.

MaintainX User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

19%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.6

Elena G.

Verified reviewer

Retail

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Using MaintainX to manage a retail chain

MaintainX has been a essential minute by minute tool for managing our multi-location operations, and I want to highlight how great and supportive [sensitive content hidden] has been throughout the entire process. He has taken the time to understand our workflows and has been extremely responsive in helping us get our reporting and setup exactly how we need it. He's shown me so many cooler features and hacks to help me manage my 50+ site flow. What I like best about MaintainX is how easy it makes it to track, assign, and follow up on maintenance tasks across multiple locations in real time. The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and accountability. I also appreciate the customizable checklists and the flexibility to set recurring tasks or preventive maintenance schedules, it really supports staying proactive rather than reactive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about MaintainX is how easy it is to use across multiple locations and how well it keeps our operations organized. The reporting setup, automatic workflows, and visibility into all work orders have made our processes much more efficient.

Cons:

Honestly, there’s nothing I dislike about MaintainX. It’s an easy-to-use platform that meets all our operational needs!

Reasons for choosing MaintainX

Not enough features like MaintainX and the interface wasn't visually pleasing to look at.

Ryan S.

Verified reviewer

Renewables & Environment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

MaintainX game changing CMMS

Our experience with MaintainX has been extremely positive. It’s intuitive, easy for the team to adopt, and has significantly improved our work order management and visibility across maintenance operations. The mobile app is especially effective, and overall the platform has delivered real efficiency and operational value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly on both desktop and mobile app. Customer support is great and fast. Good value and payment options. Work order features and views for users.

Cons:

Custom reporting and workflow configuration, while powerful, sometimes required extra setup to get exactly right.

Reasons for switching to MaintainX

Wasnt able to compete with maintainx. Slow and unable to record data

Philip E.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Very good product

Very pleased, easy to maintain and keep up with all of our assets and the ability to keep up with all of our workorders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to track our assets, PM's and workorders. This product has met all of our expectations.

Cons:

I have no issues with MaintainX or the use of this product. I can't think of any cons about this product.

Jacob B.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

10/10 MaintainX

My overall experience has been very positive from the fast and helpful customer support to the ease of use and data management tools.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user friendliness of the tools and interface. Maintenance data is difficult to organize, and I feel like MaintainX has made it very accessible.

Cons:

There are certain features missing that I had hoped would be present just to help with how we currently manage work orders. For example, creating a recurring work order for a PM, that it would always generate a new PM based on the schedule regardless of the status of previous incomplete PMs.

Reasons for choosing MaintainX

User-friendliness was the biggest factor since we were not a maintenance oriented organization to start with.

Onalee O.

Verified reviewer

Oil & Energy

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2026

Best Onboarding Experience

Great customer service. I felt super supported getting us up and running. I enjoyed the trouble shooting and work arounds to make the program work even better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program itself is very easy to navigate, there is minimal training as it is very intuitive. The BEST part of MX is the onboarding. I was matched with a dedicated support/account manager [sensitive content hidden] to help us get going. The starting is not the hard part, it is continuing to meet milestones to make the program work for us. [sensitive content hidden] worked with me to make goals and ensure my company reached them. Without her guidance and setting timelines together, we would not have had the program up and running as fast as we did (a few months). Almost 2 years later we are using the program as an integral part of our oil and gas operations, and everyone uses it!

Cons:

It is time consuming to start to add all of the assets (however, there is a bulk upload which makes it easier!). A lot of up front work, but it makes it useable very quickly.

Lavina R.

Verified reviewer

Supermarkets

10000+ employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Great Tool for Organizing Work Orders

My overall experience with MaintainX has been very positive. It is easy to use and helps keep maintenance tasks organized

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MaintainX is very useful in the facility management field. It makes it easy to create my work orders, track maintenance tasks, and communicate with my team members.

Cons:

Notifications can sometimes be overwhelming, especially when there are many updates in a short time.

Justen H.

Verified reviewer

Food Production

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Easy to use.

It has made my job much easier. Coming from a program such as EAM its far easier to use and navigate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. User friendly interface. For new technicians and employees using the program, it is fairly easy to navigate and complete work orders.

Cons:

The only thing i can think of is the "reporting" aspect isnt entirely accurate. When asking to not show completed work orders, it still exports them.

Mark B.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

What Good Software Looks Like

first rate has saved me time on paperwork and planning works, creating work procedures via the AI tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

there are so many positives with this software but the ease of use is at the top, customer support is 1st rate, the AI procedure creation tool is excellent

Cons:

i have not found anything i don't like so far, the software is easy to use and set up, i just cannot fault this at all,

Shane W.

Verified reviewer

Oil & Energy

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2026

Great Product thats easy to use

It has been a great overall experience. The implementation and integration team have made it super easy to get everything setup and begin using it and have answered any questions I had quickly and efficiently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy for drivers to report repairs and maintenance that need to be completed as well as ease of tracking the repairs that need to be made.

Cons:

I haven't found anything about MaintainX that I don't find helpful. I am still a fairly new user to the program.

Tyler F.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2026

Weekly communication with great customer service

We have had a good experience so far. No Complaints to be given. We hope we continue to have a great relationship.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Maintain is reliable, efficient, easy for work orders, real-time updates, and quality vetted contractors.

Cons:

Nothing so far. The company has been great to us. The team calls us weekly to make sure we are good with our platform.

Showing 1 - 10 of 966 Reviews

See All Reviews

MaintainX FAQs

Is MaintainX legit?
Yes, MaintainX has more than 700 reviews and is highly rated on Software Advice. The company complies with SOC 2 Type II and ISO 27001:2022; provides a third-party penetration test report; and details physical, technical, and administrative security on its online Trust Center.
What does MaintainX do?
MaintainX is a maintenance software suite used to track assets, work orders, parts, facility maintenance, work requests, resources, vendors, and more.
Is MaintainX cloud-based?
Yes, MaintainX is a cloud-based computerized maintenance management system (CMMS) that syncs between the web version and the mobile app. It also offers API documentation for implementation.
Does MaintainX have an app?
Yes, MaintainX offers apps for iOS and Android mobile devices. The mobile app includes features that aren't available on the desktop version, such as offline mode, QR and barcode scanning, a work order timer, photo capture, and recent activity updates.

Stuck Between Options?

Our experts can help you compare MaintainX with other top options, so you can find the best fit for your needs.

MaintainX 2026: Benefits, Features & Pricing

Our Summary

What is MaintainX:

Why we like MaintainX:

Who should use MaintainX:

MaintainX Screenshots

MaintainX Overview

MaintainX Pricing and Plans

Our Analysis of MaintainX's Pricing Plans

Compare Pricing

MaintainX Features

MaintainX Integrations

MaintainX Key Sentiments

MaintainX User Reviews

MaintainX FAQs

MaintainX Popular Comparisons

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