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Metquay

Overview
Reviews

Metquay 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Metquay
Metquay
4.6
(21)

Pricing

Starting at $1,000.00 one time

About Metquay

Designed commercial calibration labs, Metquay is a calibration lab management solution that streamlines and delivers quality calibrations for all available assets. Key features include asset management, certification/label management, job assignment tracking, compliance management, inventory management, real-time assets, calibration reporting, branded customer portal, and more.

With Metquay, calibration specialists can track customer's calibration equipment and all calibration standards via QR/barcode labels. Metquay can generate calibration certificates from any data, allowing specialists to create and design certificate & sticker templates based on any customer or instrument. With an integrated Kanban board, management teams can assign jobs out to any specialists and track job progress and any potential bottlenecks. Built-in ERP modules allow specialists to manage all AR activity by sending customs invoices/quotes and accepting/processing all payments.

For offline calibration management, Metquay can handle all job orders onsite with no internet connectivity.

Metquay Screenshots

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Metquay Pricing and Plans

Starting price: $1,000.00 one time
Free Trial
Free Version

Basic

$1,000.00

per user, one time

No plan information available

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    Metquay Features

    • Popular features found in Calibration Management
      Access Controls/Permissions
      Alerts/Notifications
      Audit Management
      Certificate/Label Printing
      Compliance Management
      Document Storage
      Inventory Management
      Reporting/Analytics
      Work Order Management
    • More features of Metquay
      Activity Dashboard
      Activity Tracking
      API
      Approval Workflow
      Asset Lifecycle Management
      Audit Trail
      Barcode Printing
      Barcoding/RFID
      Calendar Management
      Calibration Management
      Calibration Scheduling
      Certification & Licensing
      Change Management
      Configuration Management
      Customizable Fields
      Customizable Reports
      Data Import/Export
      Document Management
      Electronic Signature
      Email Alerts
      Equipment Maintenance
      FDA Compliance
      Historical Reporting
      Instrument Management
      Inventory Tracking
      Labeling
      Label Printing
      Monitoring
      Multi-Location
      Quality Control
      Real-Time Data
      Records Management
      Reminders
      Reporting & Statistics
      Scheduled/Automated Reports
      Security Management
      Task Scheduling
      Third-Party Integrations
      Traceability
      Training Management
      Workflow Management

    Metquay Integrations

    Odoo
    Odoo
    NetSuite
    NetSuite
    Xero
    Xero
    Fluke Connect
    Fluke Connect

    Metquay User Reviews

    Overall Rating

    4.6

    Ratings Breakdown

    5

    62%

    4

    33%

    3

    5%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.5

    Customer support

    4.8

    Functionality

    4.4

    Theodosios's profile

    Theodosios P.

    Verified reviewer

    Mechanical or Industrial Engineering

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed February 2024

    Moving to digital with Metqauy

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Fragmented information and data in excel sheets, critical for the laboratory's operations, are now in one database. Data from annual calibrations of the master instruments, are now immediately available and don't have to be inserted in different excel sheets. Much better overview of the calibration works and customers instruments
    Cons:
    Some limitation in statistics and mathematic functions (eg linearity function) Could have better certificate generation

    Read More

    MC

    Michael C.

    Verified reviewer

    Aviation & Aerospace

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed April 2023

    Great Program, and the Customer Service is even better! They have helped me every step of the way.

    5

    I have realized that once the program is set up the way that fits our requirements, it will save our team a lot of time versus how we were doing things before.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Integration has been wonderful, the team at Metquay is very helpful and they explain everything.I think we have barely scratched the surface of what Metquay can do and I am excited to start using the full potential.
    Cons:
    Integration was not difficult, I do wish there were more Youtube videos going a little more in depth but this was all solved by there team giving me very detailed walkthroughs and teaching me how to use the program the way I needed to, via video chats and screen shares!

    Reasons for choosing Metquay

    We chose Metquay for 2 MAIN REASONS. For the Price we get ALOT of features and then the Customer Service from the start and continuing that I received from Sandeep and his team was unbeaten by any of the other options I was considering.

    Reasons for switching to Metquay

    Needed something more reliable and with more features that we have wanted for a long time.

    Vendor Response

    Dear Michael, Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you are enjoying our Metquay - Calibration Management Platform and that our customer service team has been able to assist you every step of the way. We take great pride in our software and the customer experience we provide, so it is truly rewarding to receive such positive feedback. We are also delighted to hear that you have been able to integrate our software seamlessly and that our team has been able to help you understand its full potential. Regarding your feedback about the lack of in-depth YouTube videos, we appreciate your suggestion and will work to create more informative videos to help our users. Once again, thank you for your kind words and for choosing Metquay as your calibration management solution. If you have any further questions or feedback, please don't hesitate to reach out to us.

    Replied April 2023

    Read More

    SK

    Stephan K.

    Automotive

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed October 2018

    MIKRA

    3

    we are able to control our workflow, see which technician have done how many calibrations, that give us the opportunity to plan and organize in a better way

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    - easy to use - flexible creation of workflow, procedures - according 17025, in a audit extreme helpful, everything organized - our procedures get more lean - control over the total lab
    Cons:
    perhaps a dashboard function for the lab management will help for a global overview

    Vendor Response

    Dear Stephan , Thankyou for the valuable review , we already have dashboards and kanban boards in our upcoming features list and you can expect it on our next release which will be rolled out on January 2019. Regards , Metquay Consulting Team

    Replied October 2018

    Read More

    CM

    Camilla M.

    Verified reviewer

    Oil & Energy

    201-500 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2024

    MetQuay Usage

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Metquay is a new software that helped us to have all the instruments and their due dates more under control.
    Cons:
    At the moment i can't find anything i like less

    Reasons for switching to Metquay

    Because it was an old software that didn't have some of the features that we have now with Metquay.

    Read More

    CR

    Christopher R.

    Verified reviewer

    Research

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed March 2021

    A powerful laboratory management software

    4

    Overall, our experience with Metquay has been a positive one. We have slowly integrated Metquay as our lab management system, with some growing pains along the way; some self-inflicted, others just limitations of the database itself. The saving grace for our experience thus far is the outstanding customer service by [SENSITIVE CONTENT HIDDEN] and his team. Difficult requests, specific to our industry and laboratory are accommodated promptly and professionally. For what we pay for the Metquay software, the customer service face exceeds what we expected. [SENSITIVE CONTENT HIDDEN] has spent hours on both phone calls and Zoom meetings during weekly meetings in an attempt to make our full transition to Metquay attainable. I can be very demanding and sometimes even impatient, [SENSITIVE CONTENT HIDDEN] is neither of those things. His patience and support have been nothing short of outstanding.

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    My company has always used excel sheets and macros for receiving, accounts payable, calibration certificates, etc. Metquay has allowed us to utilize its platform for all of the mentioned facets of our laboratory system. Being a database, accessing information is much quicker and more easily navigated than using Windows Explorer search function. As a company on it's way to ISO-17025 accreditation, Metquay allows for us to store each of our documents, previously held only in paper form. With the Metquay database, we can scan, upload, and access all of our internal documents, external documents, calibration procedures, instrument lists, and standards list. For our upcoming audit, the ease of which we can access these documents through Metquay will exponentially increase our productivity and efficiency during both onsite and remote auditing experiences. Excel, though a powerful program, is still a bit in the stone-age when attempting to integrating its features into our type of business; mistakes are easy, data can be lost instantaneously, and one must be proficient in Excel in order to enable it to so even the bare minimum. The Metquay developers release non-technical entities from the burden of self-concocted software solutions for critical business solutions.
    Cons:
    We haven't dealt with database platforms in the past, so it can seem unforgiving at times. Meaning, if you make a mistake entering an item or constructing a cal procedure and/or worksheet, there is no going back, which numerically speaking is a bit of a nightmare. This is likely due to our lack of experience with database software solutions, but it has caused the most frustration during the onboarding process. Additionally, the lack of a "help" menu or instructions guide resident in the software is somewhat of a weakness. Though the Metquay team does have videos available to answer some questions, wading through that type of media is much more ponderous that simply typing your question or topic into a search function within a "help" tab. That being said, the Metquay team somewhat tailors the database to your company, so a one-size-fits-all help menu, ultimately may simply be impractical.

    Reasons for choosing Metquay

    Metquay seemed like it was more pliable and tailorable to our small, but extremely technical business model. Though we are small company, we have 30 years of documents, 100's of pieces of equipment, 100's of calibration procedures and strict quality standards. Frankly, the price for Metquay seemed more reasonable for a small business like ours, where we don't have entire departments to handle individual facets of the business. Instead, a small collection of employees must be multifaceted in our skills, Metquay has eased that burden to a large degree.

    Vendor Response

    Hello Chris, Thank you for the detailed feedback. We are introducing a live chat window plus a knowledgebase platform that directly integrates with Metquay which will be the go-to place for all questions related to using Metquay. We would also be rolling out a feature that will make record deletions easier without compromising on traceability. We will keep you posted on the updates. Thank you & take care!

    Replied April 2021

    Read More

    VR

    Verified
    Reviewer

    Used daily for less than 2 years

    Review source

    Reviewed November 2017

    good to use all in one software, like , billing, DO, inventory management, lab management etc..

    5

    I were not miss out my incoming items and inventory items

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very reliable and fast handling between the pages. I recommend strongly to who looks new software to handle management software.
    Cons:
    Works great even low speed internet.

    Vendor Response

    thanks a lot for the feedback cheers , Metquay Team

    Replied November 2017

    Read More

    ZD

    Zarif Ud D.

    Verified reviewer

    Consumer Services

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2023

    Matquey accelerated our business .

    4

    So far so good . We use this software to generate our service orders , prepare certificates , keep track of our master instruments and customer instruments and there calibration due dates . Overall so far Metquay served us really up to the mark . I wish to get same sort of service and continuous development from them .

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    We are calibration service provider in Bangladesh and we are among the very first who introduced such an effective and impactful software to this industry in Bangladesh . Among all the features the one feature which is very helpful to keep our business going smoothly is there auto calibration due date reminder to customers . it helps us keep a track of our upcoming jobs in line also customers appropriates this features as they are also benefited by this auto reminder to keep a track of there instruments which are close to the due dates .Other then this i would also like to mention that this software is very easy and user friendly in all context also there customer services is very cooperative and takes prompt actions .
    Cons:
    So far there is nothing that i can mention that like least about this software .

    Vendor Response

    Hello Zarif, Thank you for the positive review. This gives us the motivation to do even better in the coming days and years. Regards, Metquay Consulting Team

    Replied January 2023

    Read More

    AS

    Asheni S.

    Verified reviewer

    Mechanical or Industrial Engineering

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2023

    Efficient Calibration Management with Metquay

    4

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    1.It is easy to filter all the certificates based on dates in Metquay.2. There's no need to add an item again once it has been added to Metquay.3. The ability to have a fast report approval process with e-signatures is a great feature in Metquay.
    Cons:
    1. It would be better to receive a notification when sending generated reports for recheck to the assigned person.2.It would be helpful if you could upload images and documents in the procedures, but currently, it is not possible to preview them. 3.It would be easy to enter the data in the worksheet using the arrow keys of up and down.

    Vendor Response

    thank you Asheni for the review.

    Replied April 2023

    Read More

    RC

    Rufino C.

    Verified reviewer

    Biotechnology

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed May 2022

    Metquay Review

    4

    Meeting the requirements which is to generate calibration labels and certificates.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Test Result Template can be automated because it works like Excel.
    Cons:
    1. Customization of the calibration certificate template is limited and can only be done by Metquay. 2. Internet is required to use it, use on onsite calibration can be difficult, if the internet is slow, so is the software. 3. Calibration label generation is tricky, ok for single printout but not for multiple batch prints. 4. Completing a calibration cycle takes time, need to select the procedure, technician every time.

    Reasons for switching to Metquay

    I thought Metquay is cheaper.

    Vendor Response

    Hello Rufino, Thank you for your feedback! 1. You may be referring to customizing the first page of the calibration certificate as you can completely customize the calibration data sheet using the worksheet feature. For the first page, we are working on a solution that will be available soon. 2. For onsite calibrations you may use our offline version which does not require an internet connection. Please contact our technical team to set it up on your laptop. 3. We have introduced a batch printing feature for calibration stickers and certs. I hope you have received that update by now. 4. We are adding a new feature that does not require a technician assignment for labs that have less than 5 techs. This will be available to you soon. Please do continue sharing your valuable thoughts on Metquay so that we can constantly improve it. good day!

    Replied September 2022

    Read More

    Ashok's profile

    Ashok N.

    Verified reviewer

    Industrial Automation

    51-200 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2019

    Comlete solution for Calibration & Testing Laboratories

    5

    Best software for Calibration & Testing laboratories. Have been searching/trying for such software since many years. As per my experience ( as an assessor of ISO/IEC 17025 since 15 years & running an accredited laboratory since 30 years ) there is no other software to provide so many features & at such a very reasonable cost.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    1. Flexible platform, can develop any activity ( templates, reports, admin rights etc ) as per our own requirements. 2. Ease in calculaton of Uncertainity of measurement ( just need to enter 5 or 10 repeated readings ). 3. 100% control on typographical/human errors. 4. Compliance with ISO/IEC 17025 2017. 5. Compliance with USFDA 21CFR part 11 ( for Pharma companies ). 6. Huge saving in cost & time.
    Cons:
    1. Data entry / Template development is time consuming process

    Vendor Response

    Thankyou Mr Nehra for your feedback !

    Replied January 2019

    Read More

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