Elium 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Elium is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Elium

4.8

(41)

Pricing

Starting at €15.00 per month

About Elium

Empower your organisation with a smart knowledge base.

Elium is an award-winning European B2B SaaS solution revolutionising knowledge management (KM) bringing together AI, knowledge and collaboration.

We offer two core solutions: Elium Hub, a knowledge hub for global operations, and Elium Desk, tailored for customer service departments. Both solutions offer capabilities to accelerate content creation, access, centralisation, quality, communication, and orchestration at scale.

Integrated with M365, SharePoint, Teams, Google, Slack and Customer Service tools such as Zendesk, Salesforce or Easyvista, Elium fits seamlessly within your ecosystem.

Trusted by over 150 leading organisations, including BCG, BNP Paribas, L'Oréal, Vinci or FnacDarty, Elium supports user bases from 100 to 10,000+.

As a 100% European company, we’re ISO27001 certified and provide multi-infrastructure setups across Azure, GCP, and SecNumCloud for enhanced security.

Elium Screenshots

Elium Pricing and Plans

Starting price: €15.00 per month

Free Trial

Free Version

Team

€15.00

per user, per month

No plan information available

Corporate

€20.00

per user, per month

No plan information available

Enterprise

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Elium Features

Popular features found in Knowledge Management
Access Controls/Permissions
Catalog Management
Collaboration Tools
Commenting/Notes
Content Management
Data Import/Export
Discussions/Forums
Document Management
Self Service Portal
Text Editing
More features of Elium
Activity Dashboard
Activity/News Feed
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Archiving & Retention
Audience Targeting
Audit Trail
Benchmarking
Chatbot
Communication Management
Content Creation
Content Library
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Database Creation
Data Capture and Transfer
Data Visualization
Digital Asset Management
Document Review
Document Storage
Drag & Drop
Drag & Drop Editor
Email Alerts
Email Management
Email Reminders
Employee Activity Monitoring
Employee Communities
Employee Directory
Employee Onboarding
Feedback Management
File Management
File Sharing
Filtering
Full Text Search
Indexing
Information Governance
Knowledge Base Management
Knowledge Management
Mass Notifications
Meeting Management
@mentions
Metadata Management
Mobile Access
Mobile Alerts
Mobile Interface
Multi-Channel Communication
Multi-Channel Distribution
Multi-Language
Multiple User Accounts
Newsletter Management
Notes Management
Office Suite
Offline Access
Paper-Based
Phone-Based
Pre-built Templates
Presentation Tools
Project Management
Read Receipts
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Remote Access/Control
Remote Support
Reporting/Analytics
Reporting & Statistics
Rich Text Editor
Search/Filter
Secure Data Storage
Single Sign On
Social Media Integration
SSL Security
Survey Sample Management
Tagging
Task Management
Template Management
Templates
Third-Party Integrations
User Management
Version Control
Video Content
Web Notifications
Widgets
Wiki
Workflow Management
WYSIWYG Editor

Elium Integrations

Google Drive

Google Docs

Microsoft Teams

Microsoft SharePoint

Slack

Microsoft 365

See all 11 integrations

Elium User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.9

Functionality

4.5

Have you used Elium and would like to share your experience with others?

Julie B.

Verified reviewer

Non-Profit Organization Management

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2021

6 years of using Elium

My overall experience is highly positive. As I explained before it went beyond the technological solution offered. It opened new perspectives to our team of analysts.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I really enjoyed working with Elium. What I really appreciated from the beginning was the support from the Elium team. From the beginning, the team has been very active to understand the reality of our organization. I will always remember that during the first day of our workshop to design the platform, the Elium representative said that we would not look at the platform and that we would work only with pens and papers! I had been dreaming about this platform for months and was a bit disappointed. But then, I realised that it was the best way to start the project. She needed to understand our environment before starting with the platform. Then I have always appreciated the responsiveness of the team when we had a question or were encountering an issue with the plaform. We have always received an answer in a matter of hours. Elium has also always integrated the customer's feedback into their product - which has been highly appreciated. The relation has always been smooth with the team, even when we had disagreement! I would say that Elium brought us more than a technological solution. The relation with our team was key and has nutured the strategic thinking on our métier.

Cons:

Hard to answer this question... I would say that the biggest issue we encountered with our platform is the fact that the application for mobile devices is not working offline. As we have many colleagues spending hours in transit, we would appreciate to get an offline option. It would allow them to read articles, reports or notes that they had selected before.

Reasons for choosing Elium

Besides the technological solution that we appreciated (layout, ease of use, user-friendly platform...) We chose Elium because the team knew our métier (team of "veilleurs", monitoring team) and understood how such a tool could used and deployed in our organization. This reason proved to be the right one and we have never been disappointed.

Vendor Response

Thank you for those kind words Julie, it has been a pleasure to work together on your projects! About the little drawback of not being able to use the mobile app offline, we're actually very please to tell you that this feature is actually available now. You can select any content you would like to read later and read them offline on the mobile app whenever you want.

Replied April 2021

Cathal D.

Verified reviewer

Chemicals

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Smart, Scalable, and Simple to USE: A Platform That Works for Contributors, Consumers, and Admins Alike

The Elium team are very responsible to queries and offer sound advice on implementation as well as ongoing advice and support on how to best leverage the capabilities the platform has and the new features and capabilities that they are constantly adding.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an easy to use platform for the user who is consuming content, the person who is uploading or contributing the content as well as the Administrators. The multi language capability is important when it is being used with global teams. The Answers AI module that was launched this year is very useful in helping summarise data within a large database like ours.

Cons:

As with any platform, aligning new features with out business needs is an ongoing, rewarding challenge.

Reasons for choosing Elium

You have a problem in your question above as ther is no option to select unknown or i cannot say. All other vendors in the process is subject to an NDA but it was an exhaustive process It was by far and away the most suited to our needs and also allowed for future growth in our needs (Implemented in 2015)

Verified

Reviewer

Internet

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed December 2018

Great tool to share inside our company

We use Elium to write down different workflows that are common to everyone in the company. It is super useful to share complex knowledge and make it available to designated people.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I've particularly enjoyed the ability to create a hierarchy for our content, we are able to visualize with a glance what are the covered topics in our knowledge platform.

Cons:

I'm not a big fan of the editing tool which could be a little better and doesn't help me save as much time as I'd like.

Vendor Response

Thanks for your great feedback about the overall structure and value brought by Elium. The editor has been thoroughly improved since 2018 so don't hesitate to let us know what you think and if it works better for you. :-)

Replied February 2025

Ricardo F.

Verified reviewer

Management Consulting

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Elium: Experience Review after 3 Years

The overall experience with elium is great. The platform has been up for 3 years now, and the acceptance is unanimous. 91% of our employees are active users, and they are highly satisfied with the platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Overall great user experience and interface, making the platform very easy to understand and navigate; - Their customer support is very responsive and they have good community engagement (2 gatherings per year to share KM best practices with other clients); - Effective tools for seamless content management; - Compatibility with MS365 files; - Great search engine.

Cons:

- Not having an option to unpublish content (and turn into a draft again). - It would be also nice to have an option to create buttons to embed CTAs in the stories.

Reasons for switching to Elium

The acceptance was low and the platform lacked resources to improve the information architecture and reflect what we needed.

Andra O.

Verified reviewer

Utilities

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed April 2021

Using Elium for our user insights repository to speed up digital product innovation

We started using Elium in January 2020 when we understood we need a central place to share all knowledge around clients. This was needed to speed-up the internal innovation process, reduce the time spent searching for the right information and make sure research knowledge is reused and put to action. We had a 5-step deployment process, working closely with the Customer Success Team. Together with them we: clarified our vision and objectives, defined the tagging system and the structure of the platform, uploaded the existing content and then went on to train users. The FAST methodology we used for onboarding helped us get the platform up and running in a few weeks and benefit from proximity and continuous support. Today, we are happy with our usage of Elium because it helps us to improve how we design digital products. More specifically: 1. It ensures that everything we create is relevant to humans 2. Scales knowledge, by making it available in digestible formats to all product teams. 3. Democratises user knowledge, by making it available to non-designers. 4. Makes knowledge transversal (not only deep thinking but also wide thinking) 5. Creates a joint understanding of the problems to be solved 6. Reduces the cost of having user input by sharing everything we know with all product teams

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are several aspects we really like about Elium. Firstly, the easy governance. Our repository is used by internal design teams, external design partners, product teams and business stakeholders. This demands different levels of access and an interface that would allow for easy discovery for those less research and tech-savvy users. Secondly, the logical way to structure knowledge and intelligent search options. Our focus is on providing access to insights resulting from analysis, not to the raw information from qualitative or quantitative research activities. Elium allowed us to build a library of knowledge that could be acted upon by those who make decisions or design products, as opposed to a tool for capturing raw field notes. A tool for doers. And a tool that would surface the relevant information when a product decision had to be taken. Thirdly, the ability to support different use cases. We defined and prioritised the most probable use cases, of when and how would someone use our repository and understood that it will be valuable for several ones. Luckily, Elium was able to support all of them easily (e.g. onboarding new members in our design team, capitalising on existing user knowledge etc). The reason we chose Elium was specifically because of the freedom it gave us in moulding it to our vision and because it ticked all these relevant boxes for us.

Cons:

I think some features can be improved, and a few others could be added so as to improve the experience of our specific use case - knowledge sharing around user insights for innovation and product development purposes.

Reasons for choosing Elium

Easy governance Logical way to structure knowledge and intelligent search options The ability accommodate multiple use cases European DNA (GDPR compliance, high-level of security) Flexible /easy to adapt

Line L.

Verified reviewer

Management Consulting

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

Bringing knowledge to life and making information easily accessible

I have been working with the Elium solution and its teams for seven years now. The platform evolves with the times and our needs. User feedback remains at the core of future developments. Additionally, user groups are always insightful: they provide a clear understanding of the platform's direction, allow us to learn about ongoing developments, and inspire new ideas to improve our content and ways of working.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The content creation interface is very intuitive and easy to use. Highlighting content, either by featuring it on the homepage or distributing it via email, is a real advantage for a communicator like me!

Cons:

Being required to use the Microsoft 365 environment (group tool), better integration of Teams, SharePoint, and Viva Engage would be a valuable addition. Additionally, a graphic redesign of the "spaces" view and/or the tab-based layout in the left navigation bar, starting from the homepage, would provide a smoother navigation experience.

Vendor Response

Dear Line, thank you for your kind review! You'll be glad to know that a redesign is in the process of progressively being rolled out to all customer platforms over the next few months. Small changes are being brought to ensure smooth transition. ✨🥰

Replied May 2025

Verified

Reviewer

Management Consulting

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Increase efficiency and communicate easily

We use elium to share and interact with our customers, performing for them market research and monitoring their business environment

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive, easy to use, ergonomic. Stenghtens communication with digital natives users. Reduces email.

Cons:

Few connections for the moment with external applications.

Pascal B.

Verified reviewer

Information Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

Perfect for knowledge capitalization

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to structure the collective intelligence

Cons:

Synchronization with Google Calendar (and all google stack)

Reasons for choosing Elium

Features more suited to our uses

Julie d.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

Great service, nice tool

I love their service, the quality and friendliness of the team members (especially their account management people) behind the tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very stable Many customizable features Relatively easy to use

Cons:

I am still working with the old version where the "Look and feel" is not very appealing. But since then, they have a newer version with more modern look and feel, which I haven't used yet.

Vendor Response

Hi Julie, thanks a lot for your great feedback about the team and indeed Elium has evolved so much since 2018 both in terms of UX and capabilities. Don't hesitate to let us know what you now think of it :-)

Replied February 2025