Total Lean Management (TLM) QMS Software 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Total Lean Management (TLM) QMS Software

4.8

(37)

Pricing

Starting at $75.00 per month

About Total Lean Management (TLM) QMS Software

The Lean Machine is disrupting the market by making the best ideas from these client interactions available in an off-the-shelf landscape of 27 integrated modules for Quality, Risk, and Material Management at prices less than half of the competition and including the custom field and system setting systems.

TLM modules that are included with every purchase are Audits, Contact Manager (CRM), CAPA, Customer Feedback, Document Management, Electronic Forms, Employees, Employee Feedback, Equipment Calibration, Evaluations, FMEA, Inspections, Inventory/parts, Library, Meetings/Reviews, Metrics, Projects, Purchase Orders, Quality Record Management, Rejected Materials, Risk & Opportunities, Sales Orders, Strategic Planning, Surveys, Tasks/Events, Training and Work Orders.

Other supporting and optional features include user-specific navigational to-do-list (TLM Dashboard) for all modules, integrated e-mail, alerts and escalation, ERP integration, validation documentation support, 21 CFR part 11 compliant, QuickBooks integration, companion web app, custom development projects and linked document extractor.

The beauty of the system is that while there are a ton of features, you can custom...

Total Lean Management (TLM) QMS Software Screenshots

Total Lean Management (TLM) QMS Software Pricing and Plans

Starting price: $75.00 per month

Free Trial

Free Version

Basic

$75.00

per user, per month

No plan information available

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Total Lean Management (TLM) QMS Software Features

Popular features found in Quality Management
Change Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Management
Electronic Signature
Incident Management
Quality Control
Risk Management
Task Management
Training Management
More features of Total Lean Management (TLM) QMS Software
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Management
Audit Trail
Communications Management
Compliance Management
Compliance Tracking
Customizable Reports
Customizable Templates
Data Import/Export
Document Coding & Control
Environmental Compliance
Equipment Management
FDA Compliance
ISO Compliance
ISO Standards Management
Maintenance Management
Monitoring
Policy Management
Real-Time Data
Reminders
Reporting & Statistics
Risk Assessment
Sarbanes-Oxley Compliance
Supplier Quality Control
Surveys & Feedback
Third-Party Integrations
Version Control

Total Lean Management (TLM) QMS Software Integrations

Microsoft Outlook

QuickBooks Enterprise

Total Lean Management (TLM) QMS Software User Reviews

Overall Rating

4.8

Ratings Breakdown

78%

19%

Secondary Ratings

Ease of Use

4.6

Value for money

5.0

Customer support

5.0

Functionality

4.9

Anthony S.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

Quality Management for IATF 16949:2016 Implemenation

It's been excellent. Customer service is outstanding.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything we need to Implement and Control an IATF 16949:2016 as well as ISO 9001:2015 based QMS came built in and is straight forward to use.

Cons:

The hosted experience on the Upstream side is a little slow, however I've noticed improvements already upon mentioning this to them.

Kelly B.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

QMS Implementation Done Right

All I can say is that if you are a small company like we are and are under pressure to show customers or external auditors a functional QMS that is worth implementing, you can stop looking, this is your solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software, both their main app and web app, worked together to get our quality system up and running and ready for a customer audit in less than 2 months. What I really want to write a review about was their implementation consulting and how they used TLM to prioritize creating compliance solutions that maximized what we were already doing out of common sense, and with TLMs help, only had to add a few minor controls that were easy to incorporate into our existing way of doing things. I've just heard a bunch of stories from peers who claim that ISO adds all this non-value added, time consuming work, and it's important to know that they have the opposite philosophy. They want to use TLM to improve your business, and simply comply with ISO along the way. We think this is one of the most important characteristics of the overall TLM package that should not be overlooked in a purchasing decision.

Cons:

To be honest I think I was the biggest "Con" in the whole process due to my lack of experience. Although after working with our TLM Rep to release documents, and weekly meetings/training sessions, after the first day of auditing, one of the auditors did ask, "so, how long have you been ISO certified?" So I guess in the end I wasn't a total train wreck as the Management Rep after all.

Reasons for choosing Total Lean Management (TLM) QMS Software

Nothing else was affordable, complete, and could provide implementation support in the time we had or at a price we could afford.

Eva Marie B.

Used unspecified for unspecified

Review source

Reviewed November 2010

TLM review from Singapore

Highly recomment as management tool software for those seeking accreditation for ISO.

Ratings Breakdown

Ease of use

Customer support

Pros:

We are a calibration laboratory seeking accreditaion for ISO17025 located here in Singapore. We had been using TLM for years, as part of our documentation requirement. The good thing about this software is the ease of making changes and update. David was able to support us on update and installations quickly & easily even though we are located in a different time zone.

Cons:

TLM was pattered according to ISO 9001, that is why some features are not applicable to us, even so, we are able to use the software for our management requirements.

Paschal M.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Incredibly Capable QMS Software

TLM came highly recommended to us from a colleague in our area and we are glad we took the risk in selecting TLM to help us improve our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We just wanted to vouch for the TLM claim that "There is Only One Type of Quality System...Yours." We pushed that concept to the extreme by molding TLM into our main business tool for managing reinsurance claims using a combination of electronic forms, customer feedback, and the TLM Checklist feature.We can also back up all the other awesome reviews about their customer service. We are a reinsurance company in Zambia Africa and the TLM Support staff can always be engaged to address our needs and provides remote access support to our local TLM installation without any problems or surprise costs.If you haven't found anything that seems like a perfect fit, definitely contact these guys for a demo. They definitely delivered for us!

Cons:

We have to use their locally installed version, as our management isn't comfortable with a hosted system. This forces a different process for updates, which is a little more work on our end, but TLM automates the process so it's barely worth mentioning. If you can, I'd recommend their hosted solution as you also get unlimited web app licenses and there is zero involvement for updates when we want to trigger them.

Alex R.

Verified reviewer

Medical Devices

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

Upstream / Downstream User Environment is a Must Have

TLM is allowing us to keep a brisk implementation pace in getting our ISO 13485 Quality Management System implemented. We highly recommend this software, especially if you are a medical device company who would rather spend money on getting your products to market as opposed to spending more than necessary on overly expensive QMS software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As soon as we saw how TLM was creating a super app with every QMS Features imaginable for Upstream users and had an easy to navigate Downstream wep app for everyone else, we immediately added this criterion to our software selection QMS Vendor spreadsheet we used to score all the systems we looked at that we could afford. We also liked that all the customization and configuration was essentially self-serve as you go through the modules, so there was no waiting for the software vendor to make configurations before we could dive in.It's only been a short time, and we are already releasing procedures and working with the TLM support staff to make some updates to the web app so we can use it to support our customer feedback process exclusively in TLM.The web app does a superb job and document management, with built in tools to create hyperlinks within the documents that will open related QMS documents within the web app. Combined with tools in the main TLM app to link documents to ISO elements, risk management, and parts, we have not run into anything we need that isn't already there or being added in just a few weeks.You can also upload separate attachments to the DCO for the copy of the marked up / track changes copy of a revision change.If you are a small company < 100 employees, and have any need to digitize your business systems, whether for compliance, or just to improve how your business runs, TLM should definitely be on your short list of considerations.

Cons:

The only reservation we had was that the company behind TLM was smaller compared to other systems, which admittedly has been a non-issue as the support has been stellar. Admittedly, if they were bigger the software would probably cost more, so we really can't complain.

Reasons for choosing Total Lean Management (TLM) QMS Software

TLM was simply the runaway winner, both in terms of features as well as cost/value.

Julia D.

Verified reviewer

Medical Devices

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

TLM Turns your QMS into a Competitive Advantage

We highly recommend TLM, especially now that they have their companion web app available that can fully serve the document control process with unlimited licensing. I would make this purchase before they realize they can change their pricing and make a lot more money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TLM and the dedicated support and training staff basically makes converting to an electronic QMS a competitive advantage and there is no reason to delay. We highly recommend them, and the sooner you take the plunge and get this done, the better your business will be as a result.We were happy with the product after installing in on our local network, but then the pandemic hit, and we decided the Hosted version of TLM was going to be a better fit for us. This all happened around the time TLM launched their new downstream user web app for easy access to key, high frequency, common QMS activities and now the combination of giving our main quality people access to all the bells and whistles of the main app, and everyone access to the super easy to use web app is just brilliant. I'm not aware of anyone else delivering QMS functionality this way and guarantee you everyone will start trying to copy TLM.

Cons:

At first, we thought of looking at really low cost or freeware solutions, but the QMS is just too big and too integrated not to take a multiple module / "Super App" approach. Luckily TLM was the most affordable of all the options we looked at, so it was a pretty easy decision once we found them.

Reasons for choosing Total Lean Management (TLM) QMS Software

The dedicated applications for both Upstream and Downstream QMS users made a lot of sense to us and was probably the deciding factor. That, and all the rave reviews about customer support.

Kelly R.

Verified reviewer

Medical Devices

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Everything We Need and Awesome Support!

I would not want to tackle managing any aspect of our QMS without TLM. I highly recommend this software without reservation!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is actually the second company I've worked at that uses TLM. I think my favorite part of TLM is their dedication to making sure I have the features needed to make my life easier. I recently had to populate the Inspection Templates for the 1667 parts listed in the inventory module. In a matter of days, we had new buttons that could copy master inspection templates from another part, as well as copy a template for all parts of a given type. This included multiple layers of data, as some tasks included links to the equipment used for that inspection step.

Cons:

The only con I can think of is that their new web app still needs some features for other modules, but at the rate we are seeing the web app updated, this will be taken care of in a few months anyway.

L S.

Used unspecified for unspecified

Review source

Reviewed March 2011

TLM enterprise for ISO 9000 Implemention

4. Auditor Our ISO auditor commented that one of our strength was knowing how to rely on software when it is typically not possible given our size today to do ISO from design to production and yet have 6 sigma with all processes under controlled. He said he observed that we got what we wanted...(a 6 signma controlled process) via a ISO 9000 tool that uses a centralised database like TLM to start up...he was impressed with our quality system as a result of TLM. He has never known this software before and when he realised we are a new comer to using it, he could not believe we could master it in such a short time. 5. Value for money If we have made it to a successful company with huge success measured the industry way, this is one company we want to come back with and say, here is 100,000 USD, use it for whatever development you want to do.. you have helped us so much Best investment I have ever made!

Ratings Breakdown

Ease of use

Customer support

Pros:

1. AFter sales support Amasingly fast response for suuport. Whenever we had any problem, big or small, TLM support team responded within 24 hours! I am an ex IBM mainframe user in Asia, never had this kind of treatment for a long time till now.Using state of the art fastsupport technique,they were able to assist us as if they were sitting next to us to solve all the hiccups....big or small....not just getting us in time for the audit, but ensuring we are using every feature the right way without using too much computer storage memory. 2. ISO 9000 The time it took from installing the software to passing our first audit was a mere 4 weeks and we got the clean bill for certification albeit one minor non conformity and was allowed for followed up observation...thats all 3 User Friendly The software was easy enough to learn that formal training was not needed. we didn't have to pay for classes or consulting to learn how to use TLM...it was just the perfect software.

Cons:

No cons! all design and management decisions are tough decisons and without control it is imposible to achieve yield and quality. TLM take over the role of a hard task master on management behalf.......its logic run the way we would do our work...from design to inventory to BOM to work order issue....from management document control requirements in every step of the design to quality control for incoming to finishing production... What cons? it is amasingly thorough and intelligent as a tool for management to be remote and yet able to see what is going on and to ensure no one runs high volume produciton into risks as all the design rules can be selectively enabled batch to batch! How were we able to do that? we just follow all the software modules built within TLM enterprise!

Sean C.

Medical Devices

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2017

Fantastic Software Solution. Highly recommend working with Lean & Mean Business Systems

We are now able to track information and act on findings and trends that where previously not available to us. We also have a system in place that ensures our employee's are all follow the same processes and procedures as soon as they are published. Our product and services will benefit greatly because of this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have recently been recommended for ISO 13485 registration after a 4-day audit. I can honestly say without The Lean Machine software and the support, consulting and training we received from the Lean & Mean Business Systems(LMBS) it would not have been possible to make this happen! Most of my staff, some of which had been involved with ISO audits at other organizations did not believe it would be possible to implement this in the time frame allotted. I assured them it was possible because of the Lean Machine Software solution we selected. On top of that, we had to expedite the implementation of our registered quality system to ISO 13485 even more due to unforeseen issues surrounding business development activities, this put LMBS under significant pressure to support our optimistic goals, especially since we also had to comply with software validation on top of everything else. Despite all of this LMBS was great to work with, and David delivered everything promised and still managed to keep a sense of humor despite my slightly insane time table. The software can pretty much do everything we needed it to, and being new to functioning within a robust quality system, our learning curve was pretty steep. The nice thing about The Lean Machine is that everything rolls up to your dashboard and links you to areas of the software where you have assignments waiting, so from a management standpoint I can simply focus everyone's attention on the TLM dashboard.

Cons:

Would like the software to be somewhat faster which seems to be the case with the latest update. An update to the user interface would be nice but overall it works as expected.

Craig P.

Verified reviewer

Medical Devices

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Great QMS Software and the best Customer Support!

C2C highly recommends the Lean Machine QMS software. It meets all of the requirements for GMP and ISO 13485, easy to use and great customer support. We have gone through 2 ISO 13485:2016 audits with no issues relating to the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software has all the requirements for both GMPs and ISO 13485. Most modules are very easy to use. The system is very reasonably priced and customer support is top notch.

Cons:

TLM can function on the desktop connected to a local server, or as a SaaS using solely a browser to access the system connected to a data center (hosted) database, so we really haven't had any experiences that are worth complaining about.

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