TruChat 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TruChat

5.0

(3)

Pricing

Starting at $30.00 per month

About TruChat

TruChat is a versatile, intelligent chatbot and live chat solution that enables marketers to build multichannel conversational experiences without any coding.

TruChat's AI-powered chatbot builder empowers business of all sizes to build, configure and manage their own intelligent customer services via natural language processing. It enables users to create their own branded virtual agents capable of human-like conversations, who are capable of connecting with customers across all major messaging platforms, websites and mobile apps. From a single dashboard, TruChat enables businesses to scale their support operations from one employee to thousands of agents and bots working together.

TruChat Screenshots

TruChat Pricing and Plans

Starting price: $30.00 per month

Free Trial

Free Version

Basic

$30.00

usage based, per month

No plan information available

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TruChat Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of TruChat
A/B Testing
Activity Dashboard
AI/Machine Learning
Alerts/Escalation
API
Appointment Management
Appointment Scheduling
Audience Targeting
Campaign Management
Campaign Segmentation
Chatbot
Chat Transcript
Code-free Development
Collaboration Tools
Communication Management
Configurable Workflow
Contact Database
Contact Management
Contextual Guidance
CRM
Customer Database
Customer Segmentation
Customer Service Analytics
Customizable Branding
Customizable Fields
Data Import/Export
Document Storage
Drag & Drop
Email Automation
Email Management
Engagement Tracking
Event Triggered Actions
Feedback Management
For Developers
Group Messaging
Human Handover
Intent Recognition
Interaction Tracking
Knowledge Base Management
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Qualification
Live Chat
Monitoring
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Natural Language Processing
Natural Language Search
Offline Form
One-to-One Messaging
Performance Metrics
Pre-Configured Bot
Proactive Chat
Real-Time Analytics
Real-time Consumer-facing Chat
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Reporting/Analytics
Reporting & Statistics
Search/Filter
SMS Messaging
Speech Recognition
Surveys & Feedback
Template Management
Visual Analytics
Workflow Management

TruChat Integrations

Twilio

Meta for Business

Twitter/X

Slack

Zapier

TruChat User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used TruChat and would like to share your experience with others?

Verified

Reviewer

Management Consulting

Self-Employed

Used daily for less than 12 months

Review source

Reviewed February 2019

The Best Conversational Platform Out There

I wanted to provide support to my users on a 24/7/365 basis. I can now do that with TruChat through my website and Facebook page, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that I can build one chatbot and deploy it to my Facebook page, website, and Twitter makes it easy to create a complex omni-channel bot and maintain it. The natural language processing is easy to use and works great. My TruChat chatbot is able to respond to my customers' questions. I also like the visual flow builder, which lets me create complex scripted flows with drag-and-drop. The mobile app notifies me when a visitor lets me monitor a chat in process and even take over from the bot!

Cons:

Not much to complain about. I'd like to see more templates and I know that more are coming.

Van S.

Construction

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

TruChat Review

24-7 response to all of our potential customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive and responsive to all the users. Answers the question 24-7 Excellent Service

Cons:

Nothing - worked Perfect for all our users

Vendor Response

Thanks Van. It is a pleasure working with your company. We will work with you to continue to optimize the results of your chatbot so your company can continue to be a leader in your industry.

Replied February 2019

Taylor K.

Verified reviewer

Hospitality

501-1000 employees

Used monthly for less than 6 months

Review source

Reviewed January 2025

Truchat = versatile