Apptentive 2026: Benefits, Features & Pricing

Apptentive is a customer engagement software. It helps businesses to get feedback from a large pool of customers through its customer feedback platform. It helps users understand customers' mindsets and helps drives conversations. It allows users to make decisions based on data collected in feedback.

Apptentive engages user segments and mobilizes customers by taking action through rating prompts, surveys, message centers, plans, notes and analytics. With the help of these tools, organizations can drive organic downloads, intercept negative feedback, gauge customers sentiment, provide real-time customer feedback, prioritize product roadmaps, help in targeting the right audience, educate customers and help users understand how sentiment impacts revenue.

Apptentive integrates with major CRM tools including Zendesk, Salesforce and UserVoice. It is available on platforms such as iOS, Android and Cardova. In addition, it provides services in more than 15 languages includes Arabic, Dutch, Spanish, Swedish and Greek.