Inphonite 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Inphonite

4.5

(19)

Pricing

Starting at $60.00 per month

About Inphonite

Inphonite is an appointment reminder software that provides automated notifications, two-way texting, chat, surveys, and more to help businesses engage customers. It offers an automated messaging service that enables managers to send reminders, notifications, and messages to customers and clients automatically.

The software includes a survey module that allows administrators to design and distribute surveys to customers. Additionally, Inphonite lets stakeholders utilize the two-way texting capability to communicate with customers.

Inphonite Screenshots

Inphonite Pricing and Plans

Starting price: $60.00 per month

Free Trial

Free Version

Starter

$60.00

flat rate, per month

No plan information available

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Inphonite Features

Popular features found in Appointment Reminder
Appointment Scheduling
Calendar Sync
Call Reminders
Customizable Templates
Payment Reminders
Recurring Appointments
Rescheduling
Self Service Portal
SMS Messaging
Two-Way Communication
More features of Inphonite
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Automated Responses
Automated Scheduling
Availability Management
Calendar Management
Campaign Management
Care Plan Management
Communication Management
Confirmations/Reminders
Contact Database
Customizable Branding
Customizable Reports
Data Import/Export
Electronic Payments
Email Reminders
HIPAA Compliant
Live Chat
Messaging
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language
Multi-Location
Onboarding
Patient Education
Patient Engagement
Patient Portal
Patient Questionnaires
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Scheduling
Sentiment Analysis
SMS Reminders
Surveys & Feedback
Third-Party Integrations
Workflow Management

Inphonite User Reviews

Overall Rating

4.5

Ratings Breakdown

63%

26%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.9

Functionality

4.4

Have you used Inphonite and would like to share your experience with others?

Julie R.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Reviewed February 2026

Eichenbaum Inphonite Review

Overall positive. I think it is a great app for patient communication. It was also less expensive than the system we used prior to switching to Inphonite.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Patient communication and customer support. Came in helpful when a weekend snowfall caused us to close our office Monday morning.

Cons:

Unsure how to schedule Blast message time frame. I wanted to send the message immediately and wasn't sure what send option to choose, or even if that option was available. Also need to understand which phone number is called from the two available.

Reasons for switching to Inphonite

Was introduced to Inphonite at Revascent Users meeting in 2024

Vendor Response

We appreciate the feedback Julie! Glad to hear our support team was able to help you out with your recent weather troubles. We hear your concerns about our Instant Message utility; over the last couple years we have gathered so much great feedback and have been working on an addition that we think will address some of this confusion. Once this has launched into a production ready state, we'll be sure to share news on the update!

Replied February 2026

Connie S.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Reviewed March 2025

Great Service

Been with them for many years, always accommodating with my request.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is always outstanding! Always fast response to my requests.

Cons:

Nothing that I can complain about. I always had a great experience.

Vendor Response

Hello Connie, We appreciate the kind words and hope to continue providing you with the best customer service possible. If you ever need to reach out to us, you can do so via email or phone call and we will be more than happy to assist you with any issues or questions you may have.

Replied March 2025

valerie t.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Would not recommend Inphonite

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reporting we can access for daily calls.

Cons:

That is is not automatic, we have to upload daily. Other software is integrated and automatically calls patients daily, reporting is also not automatic.

Reasons for choosing Inphonite

I did not choose this product. I would have chosen a product that integrated with our EMR better. I have enjoyed the customer service as it is prompt and outstanding.

Vendor Response

Hi Valerie, While some of our valued software Partners allow full, seamless integration, unfortunately not all do. This sometimes means manually uploading files for some of our users. We're sorry your experience with Inphonite has not been exemplary. We want all of our customers to be happy and to get a lot out of our system. If there's anything further we can do to help. please let us know.

Replied December 2019

Gailann W.

Verified reviewer

Medical Practice

1001-5000 employees

Used daily for more than 2 years

Reviewed March 2025

Satisfied with inphonite

Very satisfied, overall, with inphonite.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Automatically reminds patients of their appointments, with no extra work on our end.

Cons:

Every once in a while, there will be a day it does not work, but it is usually pretty reliable.

Vendor Response

Hey there Gailann, Thank you for the feedback. We appreciate the time you took to write your thoughts here. If you have any issues in the future, please reach out to support for further assistance. Have a great day!

Replied March 2025

Joni L.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Reviewed December 2024

Office Manager

Amazing keep up the great work and great customer service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Inphonite is very prompt to address and issue's. They are very helpful on initial set up for a seamless and professional start up. We love using Inphonite as our communication outlet to our patients.

Cons:

The website to contact support is a little challenging, but not impossible.

Vendor Response

Good day Joni, Thanks for the feedback! We very much appreciate it. If the webform is ever giving you issues, please just send us an email at support@inphonite.com or give us a call and we'd be more than happy to assist you!

Replied December 2024

Benjamin O.

Verified reviewer

Hospital & Health Care

2-10 employees

Used weekly for more than 2 years

Reviewed November 2024

Inphonite review - 2024

Overall good. The interface where the application resides is really straight forward for a software engineer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support and response are quick and professional

Cons:

I'm not really and end user so I can't say any.

Vendor Response

Greetings Ben, We appreciate your feedback Ben! Our customer support team is ready to help you and your customers whenever issues arise. Should you need to contact us for any reason, please don't hesitate to reach out to us by email or phone call and one of our engineers will be able to assist you.

Replied December 2024

Amber R.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 2 years

Reviewed November 2024

A+ Customer Service & Support

The customer service team at Inphonite is always fantastic! I get replies to my email inquiries and requests immediately. The support team is always very knowledgeable and helpful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very responsive to all requests and inquries

Cons:

Nothing; I always receive excellent support, and have no negative experiences or feedback to report

Vendor Response

Hello Amber, Thank you for your valuable feedback, Amber! We are glad to hear that our customer support team has been able to assist with your inquiries and requests in a timely manner! Should you need any further support, you know you can always reach back out to us for further assistance via phone call or email.

Replied December 2024

Krystine F.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Reviewed July 2024

Meets Clinics Needs!!

We have used it for years and are very happy with it. Through the years our staff has changed and we needed another tutorial. They responded fast and had a great tutorial prepared. Very happy with our business relationship with Inphonite.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ease of use, able to get ahold of support easy. Meets our needs well.

Cons:

Nothing, it is a very useful application.

Amber R.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed May 2024

Great tool!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We appreciate this service and our patients do also!

Cons:

I have nothing to add at this time. Thank you

John R.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Reviewed January 2023

Amazing reminder system

Our no-show rate has dropped and rescheduling is a breeze for us and our patients to do via text. I love that our patients can communicate with us via text. It saves the front desk a lot of time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The setup took a while, but the team is one of the best customer service teams I've ever worked with. The software works and does what it should. We were able to customize every single thing and when we weren't sure what to do, they had best-practices to follow.

Cons:

It was a lot to setup because of all the customizations we wanted. The phone number setup, especially. You have to get your number verified thanks to telephone companies and that took some time.

Reasons for choosing Inphonite

Cost and ability to customize.

Vendor Response

Hi Dr. R! Great to hear from you here. Thanks so much for the review!

Replied February 2023

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