Turf 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Turf

5.0

(1)

Pricing

Starting at $95.00 per month

About Turf

Turf is a customer self-service platform that provides one centralised environment for SaaS companies to create and host community forums, knowledge bases, help centers, feature requesting & bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

Specifically designed to address the challenge of low usage of customer self-service modules, Turf is tailored to make your self-service initiatives reduce support costs and customer churn rates. By centralising all customer-facing modules in one self-service hub and making your self-service hub useable from within your SaaS application, Turf enhances usage of all individual modules.

Turf Screenshots

Turf Pricing and Plans

Starting price: $95.00 per month

Free Trial

Free Version

Starter

$95.00

flat rate, per month

Plan includes:

Community forum
Knowledge base
Customer feedback
Academy
Technical documentation
Direct support module
Event management
Unlimited channels
Private channels & sub-communities
Analytics & moderation workflows

Premium

$195.00

flat rate, per month

Plan includes:

Community forum
Knowledge base
Customer feedback
Academy
Technical documentation
Direct support module
Event management
Unlimited channels
Private channels & sub-communities
Analytics & moderation workflows

Pro

$395.00

flat rate, per month

Plan includes:

Unlimited community members
4 admin & moderator seats
Community forum
Knowledge base
Customer feedback
Academy
Technical documentation
Direct support module
Event management
Unlimited channels

Enterprise

Pricing available upon request

Plan includes:

Unlimited community members
4+ admin & moderator seats
Community forum
Knowledge base
Customer feedback
Academy
Technical documentation
Direct support module
Event management
Unlimited channels

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Turf Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of Turf
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Content Creation
Content Management
Customer Database
Customer Engagement
Customer Experience Management
Customer Portal
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Templates
Engagement Tracking
Event Triggered Actions
Gamification
Knowledge Base Management
Onboarding
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Sentiment Analysis
Support Ticket Management
Surveys & Feedback
Tagging
Third-Party Integrations
Usage Tracking/Analytics
Visual Analytics
Widgets

Turf Integrations

HubSpot Marketing Hub

Zapier

Zendesk AI

Canny

HubSpot CRM

Intercom

See all 8 integrations

Turf User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

Have you used Turf and would like to share your experience with others?

Verified

Reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2024

Turf- go-to platform for enhancing customer engagement

Turf streamlines customer engagement for SaaS companies by centralizing communication, providing easy access to educational resources, managing feedback effectively, and facilitating community events. This comprehensive approach leads to enhanced customer satisfaction, reduced support costs, and a more engaged user community, ultimately driving the success and growth of the company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Turf's comprehensive approach to enhancing customer engagement and satisfaction. Specifically, you might like how Turf provides a centralized platform for users to interact and support each other, fostering a sense of community.

Cons:

The Academy feature in Turf could definitely enhance user experience.

Showing 1 - 1 of 1 Reviews