DeepConverse 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

DeepConverse

4.5

(2)

Pricing

Pricing available upon request

About DeepConverse

DeepConverse helps businesses automate up to 80% of their support queries.

DeepConverse offers a chatbot, conversational search and interactive guides to provide pleasing support experiences to your users.

Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, self-support for troubleshooting and more and deliver seamless customer support.

DeepConverse AI gets trained in less than 30 minutes, enabling you to scale your percentage deflection month-over-month without having to increase your support efforts.

DeepConverse Screenshots

DeepConverse Pricing and Plans

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Free Trial

Free Version

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DeepConverse Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of DeepConverse
AI/Machine Learning
API
Chatbot
Chat Transcript
Code-free Development
Communication Management
Configurable Workflow
Contextual Guidance
Customer Database
Customer Experience Management
Customer Segmentation
Customer Service Analytics
Customizable Branding
Drag & Drop
Engagement Tracking
Generative AI
Knowledge Base Management
Lead Capture
Live Chat
Multi-Channel Management
Multi-Language
Natural Language Processing
Natural Language Search
Performance Metrics
Pre-Configured Bot
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Reporting/Analytics
Reporting & Statistics
Search/Filter
Social Media Integration
Surveys & Feedback

DeepConverse Integrations

Zendesk Suite

CRM Analytics

Freshdesk

Messenger

DeepConverse User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used DeepConverse and would like to share your experience with others?

Verified

Reviewer

Apparel & Fashion

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2021

Next Gen Customer Support Automation Platform

We used a combination of AI Chatbot + Interactive Guides to automate the customer support and it helped us provide a good user experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Chatbot understands the intent pretty well and we were able to automate 80%+ of the inbound queries after implementing the product. The time to go live is within a week which is very awesome. The drag and drop feature to build an enterprise-level customer support bot is very easy.

Cons:

Nothing for now. Product is improving day by day by adding more features.

Verified

Reviewer

Information Technology and Services

10000+ employees

Used monthly for less than 6 months

Review source

Reviewed September 2022

Good AI tool to reduce call center costs.

Ratings Breakdown

Ease of use

Functionality

Pros:

We can enable and customer support in multiple languages with in short span of time, the responses generated near good, it helps to collect all the basic needs to resolve the customer problem before it reaches the agent.

Cons:

We have add multiple languages as add-on, it won't support by default. And we experienced issues while linking the generated chat cases to customer account based on provided email address.

Showing 1 - 2 of 2 Reviews