DriveCentric 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

DriveCentric

4.0

(4)

Pricing

Pricing available upon request

About DriveCentric

DriveCentric is the world’s first Augmented Intelligence CRM platform purpose-built for the automotive industry. We fuse advanced AI with intuitive design to help any dealership engage more customers, schedule more appointments and sell more cars—faster and with less friction.
Our engagement platform unifies data, automation, and AI into one seamless experience—empowering teams to engage with customers more effectively, accelerate sales cycles, and drive measurable growth.
DriveCentric is certified by major OEMs and integrates with all leading DMS providers. We’re proud to support and be trusted by over +2,300 of the most forward-thinking dealerships in North America.

DriveCentric Screenshots

DriveCentric Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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DriveCentric Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of DriveCentric
Activity Dashboard
AI Copilot
Alerts/Notifications
Appointment Management
Automated Scheduling
Campaign Management
Contact Database
Contact Management
Customer Database
Customer History
Customizable Fields
Customizable Reports
Document Management
Document Storage
Email Marketing
Email Templates
For Automotive Dealerships
Generative AI
Lead Capture
Lead Generation
Lead Management
Marketing Automation
Mobile Access
Multi-Channel Communication
New Car Dealer
Real-Time Analytics
Real-Time Reporting
Real-Time Updates
Reminders
Reporting & Statistics
Sales Floor Management
Sales Reports
Summary Reports
Third-Party Integrations
Used Car Dealer
Website Integration

DriveCentric User Reviews

Overall Rating

4.0

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

3.5

Value for money

3.7

Customer support

4.3

Functionality

4.0

Have you used DriveCentric and would like to share your experience with others?

Holly L.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Easy to use CRM

This CRM is so easy to use. You are able to @ someone on the dealership so they can jump in on whatever is needed for the customer. No more sending texts for people to read the notes on the profile.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This CRM is very user-friendly for everyone.

Cons:

The sales representatives are able to change the sales person on a deal. This function cannot be removed.

David M.

Verified reviewer

Automotive

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Crushes the competition

I have worked for several dealerships and used just about every CRM out there. DriveCentric was hands down the best and most seamless.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of communicating with customers on DriveCentric is unparalleled. The social media type interface is extremely clean, easy to navigate and has NONE of the fluff that you would find in VinSolutions or DealerSocket. Updating customer records is also extremely easy and the back end setup is simple and quick.

Cons:

Was not a fan of the AI and the mobile version was sluggish at times.

Reasons for choosing DriveCentric

Easy to look at, easy to navigate quickly and communication was always the forefront of the application.

Reasons for switching to DriveCentric

Impressed with the demo, ease of setup and customer support.

Michael P.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Can be a lot of bugs, works most of the time

Overall it did a good job of keeping a record of phone numbers and customer info.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The product gives a good workflow to work a deal. It is easy to track customers

Cons:

There are a lot of ways that another salesman can get the same customer as you. The salesperson can create a duplicate and it removes you from the deal. There were a lot of bugs with creating a customer

John L.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

HALF A CRM STAY AWAY