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DriveCentric

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Overview
DriveCentric

DriveCentric 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

DriveCentric
DriveCentric
4.0
(4)

Pricing

Pricing available upon request

About DriveCentric

DriveCentric is the world’s first Augmented Intelligence CRM platform purpose-built for the automotive industry. We fuse advanced AI with intuitive design to help any dealership engage more customers, schedule more appointments and sell more cars—faster and with less friction.
Our engagement platform unifies data, automation, and AI into one seamless experience—empowering teams to engage with customers more effectively, accelerate sales cycles, and drive measurable growth.
DriveCentric is certified by major OEMs and integrates with all leading DMS providers. We’re proud to support and be trusted by over +2,300 of the most forward-thinking dealerships in North America.

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DriveCentric User Interface

0
0
1

DriveCentric Pricing and Plans

Free Trial
Free Version
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DriveCentric Features

  • Popular features found in CRM
    Calendar Management
    Customer Journey Mapping
    Email Management
    Quotes/Estimates
    Reporting/Analytics
    Sales Pipeline Management
    Segmentation
    Task Management
    Territory Management
    Workflow Management
  • More features of DriveCentric
    Activity Dashboard
    AI Copilot
    Alerts/Notifications
    Appointment Management
    Automated Scheduling
    Campaign Management
    Contact Database
    Contact Management
    Customer Database
    Customer History
    Customizable Fields
    Customizable Reports
    Document Management
    Document Storage
    Email Marketing
    Email Templates
    For Automotive Dealerships
    Generative AI
    Lead Capture
    Lead Generation
    Lead Management
    Marketing Automation
    Mobile Access
    Multi-Channel Communication
    New Car Dealer
    Real-Time Analytics
    Real-Time Reporting
    Real-Time Updates
    Reminders
    Reporting & Statistics
    Sales Floor Management
    Sales Reports
    Summary Reports
    Third-Party Integrations
    Used Car Dealer
    Website Integration

DriveCentric User Reviews

Overall Rating

4.0

Ratings Breakdown

5

50%

4

0%

3

50%

2

0%

1

0%

Secondary Ratings

Ease of Use

3.5

Value for money

3.7

Customer support

4.3

Functionality

4.0

Have you used DriveCentric and would like to share your experience with others?

HL
Holly L.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Easy to use CRM

5

This CRM is so easy to use. You are able to @ someone on the dealership so they can jump in on whatever is needed for the customer. No more sending texts for people to read the notes on the profile.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This CRM is very user-friendly for everyone.
Cons:
The sales representatives are able to change the sales person on a deal. This function cannot be removed.

Read More

DM
David M.

Verified reviewer

Automotive

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Crushes the competition

5

I have worked for several dealerships and used just about every CRM out there. DriveCentric was hands down the best and most seamless.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ease of communicating with customers on DriveCentric is unparalleled. The social media type interface is extremely clean, easy to navigate and has NONE of the fluff that you would find in VinSolutions or DealerSocket. Updating customer records is also extremely easy and the back end setup is simple and quick.
Cons:
Was not a fan of the AI and the mobile version was sluggish at times.

Reasons for choosing DriveCentric

Easy to look at, easy to navigate quickly and communication was always the forefront of the application.

Reasons for switching to DriveCentric

Impressed with the demo, ease of setup and customer support.

Read More

MP
Michael P.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Can be a lot of bugs, works most of the time

3

Overall it did a good job of keeping a record of phone numbers and customer info.

Ratings Breakdown

3
Ease of use
3
Customer support
5
Functionality
icon
Pros:
The product gives a good workflow to work a deal. It is easy to track customers
Cons:
There are a lot of ways that another salesman can get the same customer as you. The salesperson can create a duplicate and it removes you from the deal. There were a lot of bugs with creating a customer

Read More

JL
John L.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

HALF A CRM STAY AWAY

3

It has been bad. They do not send anyone to help, trades do not push, boxes don't get checked on the credit application etc etc etc

Ratings Breakdown

1
Ease of use
1
Value for money
4
Customer support
1
Functionality
icon
Pros:
The App is functional it is the only saving grace of this crm
Cons:
There is no service portal and salesmen are not alerted to their customers coming into service. This is where 70% of a dealerships sales derive from.

Reasons for switching to DriveCentric

because someone thought it would be a good idea.

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Showing 1 - 4 of 4 Reviews

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